Brenengen Chevrolet Cadillac

New 866-594-3181 Dealer Website
Used 888-834-1350 Email Dealer
Service 866-499-6025

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Reviews

Average Ratings

4.7
38 lifetime reviews.
  • Very Happy Buyer

    After an accident where my car was totalled, I was unexpectedly in the market for a new-to-me car. I was looking for a Captiva and sales consultan...


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    After an accident where my car was totalled, I was unexpectedly in the market for a new-to-me car. I was looking for a Captiva and sales consultant Doran Banse handed me the keys for a test drive. Upon return, I asked for a comparably-priced vehicle with a bit more zip. Doran suggested a 2015 Chevy Trax, which I did subsequently purchase. Doran answered all my questions, was very professional, and gave me time to make the best decision for me. I returned a couple days later needing some tips about operation of my car, and Doran spent the time to help me understand the features. Lance in Finance thoroughly explained the purchase contract and answered all my questions. I would recommend the dealership in general and these two employees specifically!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service!

    I am so very happy with having to gone to Brenengen! I recently purchased a vehicle at the Onalaska location and Doran was the greatest sales pers...


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    I am so very happy with having to gone to Brenengen! I recently purchased a vehicle at the Onalaska location and Doran was the greatest sales person that I have had to deal with when purchasing a vehicle. He was very knowledgeable, friendly, gave me all my options, brought vehicles from other locations so I didn't have to travel and went above and beyond to help me with everything. I have a hard time making decisions but he helped me to be sure that I made to right one for what my needs and price were for a vehicle. I especially love that as you walked in the door that all employees were so nice and welcoming. Thank you for the great service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2015 Camaro Convertible

    We had a great car buying experience at Brenengen! We were having trouble finding a 2015 Camaro in the Mpls/St Paul area so we went on-line. Locat...


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    We had a great car buying experience at Brenengen! We were having trouble finding a 2015 Camaro in the Mpls/St Paul area so we went on-line. Located a few at Brenengen's and contacted Doran Banse by phone. Drove down and saw exactly what we'd been looking for! Doran was so friendly, knowledgeable and accommodating. In fact, everyone we dealt with there was great. I especially like the practice of paying the price listed on the car. I feel very uncomfortable trying to negotiate so this is perfect for me. There were a couple minor flaws in the upholstery and even tho this was a used car, we were able to bring it back and they repaired on the spot. We are so pleased with the dealership and Doran and will definitely return for our next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic!!

    We were browsing on line at Brenengen's and set our sights on the GMC Terrain. Went in the next day and met with Ted to take it for a test drive. ...


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    We were browsing on line at Brenengen's and set our sights on the GMC Terrain. Went in the next day and met with Ted to take it for a test drive. We noticed that the tires weren't the greatest but we still fell in love with the vehicle. Ted immediately offered to put new tires on the vehicle(we didn't even mention it, they pay great attention to their vehicles) A few days later we went to pick it up and Ted sat in the vehicle with us and explained all the bells and whistles that it had, he even helped us link our phones to it!! If I am ever ready to trade it in, I will definitely go back to them and see Ted. They make the purchase experience simple, easy, and painless. Looking for a vehicle? Look at Brenengen's!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ignored

    I emailed this dealer about 7:15 am (realizing it was before business hours) asking if they had cars in a specific price range. That price range w...

    Dealer Response

    Sorry to hear about this Angela. We are absolutely interested in your business! I am tracking the issue now to see what happened but please conta...


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    I emailed this dealer about 7:15 am (realizing it was before business hours) asking if they had cars in a specific price range. That price range was under $10,000. Six hours later, I have still heard nothing. Apparently they don't want to assist if you're not spending at least $10,000.00. I have worked in the customer service industry all my life, and this is very poor customer service. I hear their sales staff is non commissioned and the price of the car doesn't matter to them. Sure doesn't seem that way when I can't even get a response....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sorry to hear about this Angela. We are absolutely interested in your business! I am tracking the issue now to see what happened but please contact me and I will be happy to help. Nick Brenengen, General Manager, Onalaska Chevrolet Cadillac. 608-783-8903.


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  • Fun experience!

    I bought a car from Bruce and he was awesome to work with. He was very knowledgeable and not at all pushy. He made the car buying process really fun!


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    I bought a car from Bruce and he was awesome to work with. He was very knowledgeable and not at all pushy. He made the car buying process really fun!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service was great!

    For a first time car buyer, my trip was a success. I would recommend stopping here!


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    For a first time car buyer, my trip was a success. I would recommend stopping here!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Buying Experience

    My Wife and I were shopping around for new vehicle possibilities. Bruce Radde approached us in the parking lot, and introduced himself. He inquire...


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    My Wife and I were shopping around for new vehicle possibilities. Bruce Radde approached us in the parking lot, and introduced himself. He inquired about our visit, and led us in the right direction based on our criteria. We weren't planning on necessarily purchasing that day, but everything went so smoothly that we drove away in our new Equinox. I can honestly say that we never felt pressured, and we were given multiple options on different perspective vehicles. Bruce and the rest of the Brenengen team were very accommodating, and went out of their way to make sure we were satisfied.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • great way to buy a car

    Bruce Parr worked like a professional on the Phone answering all my questions and to make sure the vehicle was properly Delivered with gas tank fi...


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    Bruce Parr worked like a professional on the Phone answering all my questions and to make sure the vehicle was properly Delivered with gas tank filled with gas ..I purchased the Buick Enclave over the internet and Bruce picked us up at Airport and delivered the car without any problems...I trust Bruce Parr and the Dealership at there word....I will do business with them again...

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great experience at Brenengen Onalaska!

    I was online looking at vehicles and called 2 local dealerships regarding leasing options and pricing. I thought I wanted a new Impala, but decide...


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    I was online looking at vehicles and called 2 local dealerships regarding leasing options and pricing. I thought I wanted a new Impala, but decided on an Equinox. I love it! The whole process was easy, not at all pushy or intimidating, and everyone at Brenengens (Doran and Mary, especially) were GREAT!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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