Motor Mile Chrysler Jeep Dodge

4.8 out of 5 (4.8) 114 reviews

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Reviews

4.8 out of 5 4.8
114 lifetime reviews.
  • 5.0 out of 5
    2011 Jeep Grand Cherokee maintenance and repair
    April 10, 2018

    The Jeep Service Representative I worked with was courteous, knowledgeable, and practical. He explained things at length, but concisely. He offered op...tions that saved me money and time.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    Benjamin
    March 28, 2018

    Had a great experience! Great customer service! Attended to my needs quickly and efficiently!

    4.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Helpful & Understanding Service
    March 10, 2018

    I'm sure you noticed "Quality of Repair" checked as Not Applicable. This is because our PT Cruiser has an extremely difficult intermittent electrica...l issue - one that's caused a lot of frustration and concern over the last 7+ months. The final diagnosis March 8, was a repair too expensive for us at this time. We opted to wait, so the repair isn't actually complete at our request. We appreciate the patience & understanding of Bobby Coleman & Eric Adams who handled this in a professional and helpful manner, as they always have for us. We often can't answer the phone due to age and anxiety created by marketing predators. It can be difficult for incoming calls as we don't have Caller ID. Thanks again to Bobby, Eric & Stacy at Mopar. We'll be back when we can. Possibly shopping for another car... PS - our car was purchased from another dealership - now closed

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    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Motor Mile Chrysler Jeep Dodge
2395 Roanoke St Christiansburg, VA 24073
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