Northside Imports Houston

4.7
(203 reviews)

Inventory

Reviews

4.7
(203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

BEST EXPERIENCE EVER!!

Best car buying experience EVER! I found the car I’ve been waiting for! Courtney was an incredible sales rep. She was upfront with all costs and fees. She was more than welcoming and made me feel right at home. There were no unexpected upsales or surprises. Definitely my new go to dealership for purchases and maintenance. If I could give 10 stars… I WOULD!!!

5.0

BEST EXPERIENCE EVER!!

Best car buying experience EVER! I found the car I’ve been waiting for! Courtney was an incredible sales rep. She was upfront with all costs and fees. She was more than welcoming and made me feel right at home. There were no unexpected upsales or surprises. Definitely my new go to dealership for purchases and maintenance. If I could give 10 stars… I WOULD!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Best Customer Service 10/10

DeLawrence (salesman) and Devonte (manager) was amazing to work with. I came in with a lot of negative equity in my trade and they worked out a great deal for me in a brand new 2024 Alfa Romeo Giulia.

5.0

Best Customer Service 10/10

DeLawrence (salesman) and Devonte (manager) was amazing to work with. I came in with a lot of negative equity in my trade and they worked out a great deal for me in a brand new 2024 Alfa Romeo Giulia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

Buyer Beware

I made an appointment to view a vehicle and although another customer was looking at it when I arrived I was told that there was no standing commitment to buy. Turns out the other buyer had signed a purchase agreement before we even test drove the vehicle. I asked the sales person specifically about the status of the vehicle before the test drive and was assured that there was no commitment. Bottom line is that he was dishonest in his dealing with myself and my wife and he wasted our time and effort driving across town in a rainstorm to buy this vehicle

1.0

Buyer Beware

I made an appointment to view a vehicle and although another customer was looking at it when I arrived I was told that there was no standing commitment to buy. Turns out the other buyer had signed a purchase agreement before we even test drove the vehicle. I asked the sales person specifically about the status of the vehicle before the test drive and was assured that there was no commitment. Bottom line is that he was dishonest in his dealing with myself and my wife and he wasted our time and effort driving across town in a rainstorm to buy this vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Successful trip

I negotiated all online and was getting prices from a total of three dealers. Northside gave me the best price and the best trade in. I was worried that as an out of town buyer that the deal we cut would be hit with extras. No worries. They didn’t try to up the price with additions. It was the online price. Trinidad was an excellent salesman and taught me how to operate all of the accessories. On my drive home, I fell in love with the Grecale. What a great highway vehicle.

5.0

Successful trip

I negotiated all online and was getting prices from a total of three dealers. Northside gave me the best price and the best trade in. I was worried that as an out of town buyer that the deal we cut would be hit with extras. No worries. They didn’t try to up the price with additions. It was the online price. Trinidad was an excellent salesman and taught me how to operate all of the accessories. On my drive home, I fell in love with the Grecale. What a great highway vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Great customer service

Personnel were great giving me amazing attention and answering all my questions regardless I told them I was just looking around (not a serious buyer). Connor Smeltzer and Vince went above and beyond, even printed all the information of the vehicle i was looking at

5.0

Great customer service

Personnel were great giving me amazing attention and answering all my questions regardless I told them I was just looking around (not a serious buyer). Connor Smeltzer and Vince went above and beyond, even printed all the information of the vehicle i was looking at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Couldn't believe how comfortable we felt

professional, knowledgeable and more importantly not aggressive! This made all the difference in the world in coming back to this location to buy a new vehicle

5.0

Couldn't believe how comfortable we felt

professional, knowledgeable and more importantly not aggressive! This made all the difference in the world in coming back to this location to buy a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Perfect

Courtney was exceptional. She better stay because I will be getting my next vehicle from her! All was done over the phone in one day and they delivered the car the same day!

5.0

Perfect

Courtney was exceptional. She better stay because I will be getting my next vehicle from her! All was done over the phone in one day and they delivered the car the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Second To None Service

I have purchased 7 cars from this dealership. All from Delawrence. He is always professional and works to get me the best deal. About to buy my 8th from them.

5.0

Second To None Service

I have purchased 7 cars from this dealership. All from Delawrence. He is always professional and works to get me the best deal. About to buy my 8th from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

BEST DEALERSHIP

I am not one that writes reviews buts what the sales/finance team did for us deserves one! You will never feel rushed or overwhelmed during any process with Northside Imports, they really do care about their customers and making sure you walk out of there happy with the best deal they could do!

5.0

BEST DEALERSHIP

I am not one that writes reviews buts what the sales/finance team did for us deserves one! You will never feel rushed or overwhelmed during any process with Northside Imports, they really do care about their customers and making sure you walk out of there happy with the best deal they could do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Great car and great people!

I love the people at this dealership and I LOVE my Alfa Romeo Giulia! They always remember me when I come in for service and I'm always treated with kindness and respect. I'm on my 3rd Giulia and I can't say enough good things about the car and the people at Northside Imports!

5.0

Great car and great people!

I love the people at this dealership and I LOVE my Alfa Romeo Giulia! They always remember me when I come in for service and I'm always treated with kindness and respect. I'm on my 3rd Giulia and I can't say enough good things about the car and the people at Northside Imports!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
See all 203 reviews