AutoNation FIAT Mall of Georgia

Reviews

3.9 out of 5 3.9
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    January 19, 2018

    Good service until I found the tire pressures were all off and not following factory guidelines... as shown on the driver's side door jam.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    January 19, 2018

    I lost the bluetooth in my radio, took it to be fixed.I waited eight weeks for the radio, finally installed, still have the same problem. Auto Nation does... not have anyone there to work on Fiats, so beware before you purchase. The Chrysler part of Auto nation is the biggest joke of all.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • November 20, 2015

    I moved from Dayton, Ohio two years ago. With my brand new FIAT 500L. To Buford, Georgia. I have had all my service done at Mall of Georgia FIAT. Which... is not far from my home. Very satisfactory. I have had no problems with the car. Just routine LOF.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    November 3, 2017

    Always hard to get through to the appropriate service technician.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2017

    Excellent work. My Fiat runs like NEW. What else can I say. Dustin N. was great!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2017

    I had a fantastic experience at AutoNation in having my Fiat serviced. Although they are not my ?home? dealership where I bought my car, they treated... me like ?family?. I came there disgruntled over some issues in getting my car serviced at another location, but Dustin in the Service Dept changed that. He personally made sure my concerns were taken care of. They have an internet area which allowed me to work comfortably while waiting for my car. I also enjoyed the premium coffee station and popcorn. Thanks to Dustin I was 100% satisfied when I left. To me a dealership can be measured by how they treat customers AFTER the sale. I was so pleased with AutoNation that I would purchase my next vehicle there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 1, 2017

    Drove all the way from Woodstock based on the good reviews. Set an appointment online and got TWO confirmations. Drove to all the way to Autonation Fiat..No... service drive?! We were told to take it to Hyundai down the street. Annoying but whatever. Got to Hyundai and our service writer wasn't there. NO phone call or anything saying he wouldn't be there. We were told to take it to Chrysler. Took it to Chrysler and they helped us thankfully. We will not be returning to Mall of Georgia Fiat ever again. We drove all that way based on good reviews but we will now go to a Fiat dealership that is closer and that actually does service work at their own dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2017

    Customer service was amazing! Everything was explained in detail.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 11, 2015

    The sales representative Eduardo was wonderful! he took his time with me and gave me every little detail about the car/advice ect. he worked hard to make... sure i was satisfied and got exactly what i wanted. The head manger of the fiat company was not very nice i spoke with him briefly not very nice or personable/rude. The warranty manger was not very personable either.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 24, 2015

    We were looking for a good used car for my daughter who is about to get her drivers license. We researched many dealers for the car we were looking for,... and no one really wanted to work with us as our credit wasn't so great. We found the Lexus we wanted at the Fiat dealer in Buford, and Sanober Nichols did an outstanding job in getting us financed at a great interest rate. We couldn't be any happier with the car or the way she treated us during this process. Thank You Sanober for the great experience. It will be a pleasure to work with you again for the next car!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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