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This is the worse dealership I've never dealt with. I bought a 2014 vehicle from glen burnie location & 2 days after having it the a/c goes out. I was... told to take it to the bel air location for repair. They replaced the a/c compressor after a hassle to do so. Weeks later it went out again only to go through the same headache. This time it was the a/c condenser which the air worked for a couple days after the 2nd repair. No one told me about a warranty purchase. Now once again the air has gone out. They dont even care about the customer needs & act like it's a bother to receive assistance from them. Then they were petty enough to hold my tags because I did not pay the remaining down payment arrangement. Reason being why i didn't pay is why should I pay a remaining payment of a vehicle that doesn't work properly. Lastly the car has began to jerk when driving which sounds like another problem to come. On top of not having any a/c in the car it's safe to say by other customers reviews. That this is a terrible place to do business & they are selling lemons to customers with no care. DO NOT DO BUSINESS HERE, TRUST ME!!!!!!
As a return customer the sales team took great care of me and I would definitely recommend them to anyone look for a used vehicle
Selling Consigned cars with fraudulent inspections, transmission going out in 3,000 miles, purchased a 2010 ford mustang 43 k miles and transmission gone... 46 K
Went in to test drive a car. Salesman Mark says come on in office. Sits me down and throws a loan application in front of me- (before I test drive) Tells... me to fill out his application and he will get me financing. Tells me he needs to qualify me for financing before I can test drive. Tells me he does not accept financing thru my credit union- SECU. HIgh pressure before i even test drive car!! Salesmanship thru intimidation!! What kind of stuff are they going to throw at a prospective buyer after a test drive!! YIKES!! STAY AWAY !!
They were very helpful and kind. Nice selection of cars. Definitely would recommend. Easy deal from start to finish. Very happy with the experience and... would do business with them again.
Mark was very helpful and friendly in getting into my cross tour customer service was A+++ will come see again when shopping for the next vehicle
Easy going dealership. Sales & management are great. Nice inventory. They weren't pushy. Just an overall good feeling in the air. I would highly recomend... them for your vehicle pruchase.
We bought a car from here, they didn't let us test drive it first and the clutch blew 10 miles down the road. They have refused to fix it. Never in my... life have I had a worse car buying experience.
Terrible everything! Bought two cars, neither one detailed, both had issues and they never called they had my tags. They had to overnight them after expiration... date even though I called t say I was coming to get them. Promises never kept. Anything for a sale the they could care less about you. Save your time and go somewhere else.
Today was the day i received my first car and my dealer Parker was by far the best dealer i have met and done business with. He was extremely nice and... generous, also he made me feel like i owned the car before we did any real paperwork. I have to say i would definitely recommend any friends and family to come in and do great business with Mr.Parker. You will not be disappointed at all.