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Reviews

Average Ratings

3.6
119 lifetime reviews.
  • Top notch dealer

    I've purchased several cars in my day and this is the first dealership to treat me as an educated adult instead of talking down to me and making m...


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    I've purchased several cars in my day and this is the first dealership to treat me as an educated adult instead of talking down to me and making me feel small. I'd recomend them on that alone but the service department and the "Jones for life has sold me, from here on out this is where I'll be purchasing cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • clean place

    The price of the car was not as advertise I dint feel good about my finance process as they charged me a crazy rate of 14.9 after salesman told me...

    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so...


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    The price of the car was not as advertise I dint feel good about my finance process as they charged me a crazy rate of 14.9 after salesman told me 12%. They took advantage of my situation and charged me arm and a leg. Will not recommend.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so sorry to learn that you had a less than perfect experience with our sales department. If you could kindly take a moment to share your feedback with us via email at feedback@jonesjunction.com, we would greatly appreciate it. This will allow the owners to work directly with you to make your situation right. Thank you again for your feedback and we look forward to turning things around.


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  • No reply!

    I got a reply from the internet sales manager and emailed her a question! I keep getting generic responses to come to the dealership but no answer...

    Dealer Response

    Hi Joe. Thank you for your feedback. We are so sorry to hear about the disconnect in communication on our end. This has been forwarded to our Dire...


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    I got a reply from the internet sales manager and emailed her a question! I keep getting generic responses to come to the dealership but no answer to my questions!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joe. Thank you for your feedback. We are so sorry to hear about the disconnect in communication on our end. This has been forwarded to our Director of Customer Service. Could you please provide us with your direct contact information so we can make this situation right? We apologize for any inconvenience this may have caused, and we look forward to turning things around.


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  • Buying the car

    My wife and I had a great experience at Jones Junction. Our Salesperson "John" and the support of "Gary" was fantastic.


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    My wife and I had a great experience at Jones Junction. Our Salesperson "John" and the support of "Gary" was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy Customer

    I have bought two cars now from Jones - a Toyota and a Jeep. I recently purchased my Jeep and had a great experience. Steve Pagotto was amazing. H...


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    I have bought two cars now from Jones - a Toyota and a Jeep. I recently purchased my Jeep and had a great experience. Steve Pagotto was amazing. He was very personable, and even though the process took some time he made sure to treat my son and I like family! We even spent some time with his wife while we waited. Gary the manager was also great. I really felt like he worked with me to get me the best deal possible. I would recommend working with Gary or Steve to friends and family!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • THE best place to buy a car !!

    I read good reviews about this dealership, so I drove all the way from Virginia to check what they offer. Hands down, this is the best car buying ...


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    I read good reviews about this dealership, so I drove all the way from Virginia to check what they offer. Hands down, this is the best car buying experience I ever had. Jon Stipsak , the sale person, was so knowledgeable, very welcoming, explained all the prose and cons. Over all it was a great experience and I strongly recommend buying a car from there. They even offered me the Jones for Life service at no cost. Compare to other dealers, they usually put a hidden cost to cover that, but at Jones nothing was added, everything was clear and transparent. The price you see in the internet is the price that you will pay for !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Solid deal

    Mike was very helpful and explained any questions i had. When the car my wife liked wasn't the right color they found us one with similar options....


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    Mike was very helpful and explained any questions i had. When the car my wife liked wasn't the right color they found us one with similar options. Like most dealerships I couldn't easily break down the deal with my trade ins and internet pricing is a joke but I feel like we got a fair deal. Buying process is slow but we were buying two cars and trading in two.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A happy customer

    The thing that made my experience great was that my sales person transferred all of my major belongings from the old van to the new one while I wa...


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    The thing that made my experience great was that my sales person transferred all of my major belongings from the old van to the new one while I was signing my finance papers. It was snowing pretty bad out side and his assistance aided me in getting home to my children and out of the weather faster.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • nice dealership

    had what I wanted in stock. this is the second vehicle purchase in last8 months. saleman good. dealer less thn half mile from home


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    had what I wanted in stock. this is the second vehicle purchase in last8 months. saleman good. dealer less thn half mile from home

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jones Junction Great Experience!!!

    Richard was great sales person, he did not pressure you in a sale. He was able to get the exact SUV that I wanted. We located it in southern mar...


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    Richard was great sales person, he did not pressure you in a sale. He was able to get the exact SUV that I wanted. We located it in southern maryland. I can tell Jones Junction does a great job because of the amount of people and traffic they get on a daily basis, its like being in mall at Christmas time, Great experience!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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