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Hendrick Toyota Apex

(2,191 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Best experience in buying Sequoia

Just bought new Toyota Sequoia and Tom McClay was my salesperson. I had very good experience from finding the right car till I bought the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you telling us that your purchase through Tom went smoothly, Riazul. Enjoy your new vehicle, and we look forward to seeing you soon!

Great experience buying new Tacoma

I just bought a new Tacoma from Hendrick Apex . Tom McClay was my salesman and he was a great person to work with. He took the time to understand what I was looking for and after a couple of attempts we found the vehicle I wanted and came to acceptable terms. The experience was good and Tim was not high pressure and he represented me to management during the process. I am very satisfied with my vehicle and the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, thank you so much. We wish you luck with your new vehicle. I'll see you soon and take care.

Good service

Good service and easy to communicate Good place to get the used car I will recommend the people come to here for used cars in Cary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you SO MUCH Vincent for taking the time to recommend us to your family & friends and for this wonderful review! We really appreciate it!

Decent experience at Hendrick Toyota Apex

My salesman, George Quintal was very patient and interested in helping us. The dealership was very clean and welcoming. The lady in finance was incredibly persistent, belittling, and at times somewhat “pushy” regarding extended warranties even after making it very clear we were not interested. She made the experience a 1 star review, but George made it a 5 stars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear that George provided you with such a wonderful experience and apologize for poor experience you had during finance. Your feedback has been shared with our management team in order to better our processes; thank you for taking the time to bring this to our attention.

Tom McClay is EXCELLENT

I bought my second car within 3 months from Hendrick Toyota. Tom McClay was very helpful in getting the car purchase completed in such a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WOW Brian! Thank YOU for your continued business and this excellent review! We really appreciate it!!

New Car

Tom McClay really was helpful in getting all the information needed on the car I had bought when I saw the one I was most interested in and was very helpful throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It wonderful to hear that Tom provided you with such a great experience Alberto! We really appreciate you taking the time to let us know!

Perfect fit!

George Quintal provided us with the perfect fit for our family and excellent customer service! He is extremely diligent and has been very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sergio Hernandez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex! Have a fantastic day!

Nate sale

Nate is the best! He helped me get the car I was looking for. I highly recommend going to see him if you are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review, we truly appreciate it. Have a great day!!

Xavier rocks!

Went to Hendrick Apex Toyota with nothing other in mind that to run some numbers to see if a trade at this time was even possible. I made that clear up front but that made no difference to Xavier Overton, my first contact sales associate. He took the time with all of my questions and concerns. Xavier worked every opportunity to get me in the car of my choice. His calm demeanor put me at immediate ease. It didn't work out this time but when I return, I will be working with Xavier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello pat, we are so happy to hear that you had such a great experience here at Hendrick Toyota of Apex, we appreciate you letting everyone know about your recent visit!! have a great day

DARRYL

Darryl was one of the best salesman. He was kind and patient. I would highly recommend buying a vehicle from him. If I could I would buy another car from him today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are SO thrilled to hear you had such a wonderful experience with Darryl! Thank you for taking the time to let us know & Welcome to our Hendrick Toyota Apex Family Jodi!