Reviews
The best dealership ever!
Sarena was amazing! I love my new RAV4 XSE and am so happy that I purchased it, especially with the gas prices creeping up on a daily basis ♥️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the amazing review Sarena!!!!
Happy with our Prius
It was our first purchase from a dealership since the 80's. Working with Karim Abdelshahid surely made our car purchase easy and smooth. He was pleasant and easy going. We were given options to wait for a Prius Prime with an unknown future date or to get a Prius now with option to keep the Prius or buy the Prius Prime when it arrives. Overall, it was a pleasant experience unlike what we experienced before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jennifer for taking the time to post this great review! Congratulations on your new Toyota Prius and Welcome to the Hendrick Toyota Apex Family!
New sienna
Jennifer Stern helped me get into our new family van, a Sienna! She was very easy to communicate with when we ordered the can and while waiting for the van to come in. She helped us at pick up with explaining all of the features. Everyone at Hendrick was super Great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow Melissa! Thank you so much for taking the time to share your 5-star experience and kind words with everyone! Congratulations on your new Toyota Sienna & Welcome to the Hendrick Toyota Apex Family!
The Best Experience at a Dealership!
I had the best experience at Hendrick Toyota Apex! It was extremely smooth from start to finish. With all the inventory issues going on I thought that I would take forever to get a new car. But, Andy the General Manager had me partnered up with the best Toyota Specialist, Elijah Kisner. During my first visit I was able to test-drive the new 2022 Tundra to make sure it was the right vehicle for me. When I decided to move forward on ordering a new Tundra, Elijah went through the different configurations to order exactly what I wanted. We then went to Andy with the build they were able to locate one incoming that would take only a couple months instead of a year. I was able to leave with piece of mind on my first custom order truck. Elijah keep me up to date at every step on the build process and the Truck even arrived a week earlier, so I was very excited! It was a very smooth process and one of the best parts was everything was at MSRP and there were no Adjusted Market Pricing, that other dealerships have been doing. I would greatly recommend going to Hendrick Toyota Apex for your next vehicle. I would suggest asking for Elijah or Andy, but the entire staff has been helpful and kind. I will definitely be shopping at this dealership again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WOW Kevin! Thank YOU so much for taking the time to share your kind words and 5-star experience with the world! We are so happy to hear that our team exceeded your expectations! Congratulations on your new Toyota Tundra and Welcome to the Hendrick Toyota Apex Family!!
Sales Experience does count!!
No Nonsense service from Dan Graham before and after the sale! Lots of "newbies" in the business but so nice to work with someone that has been doing it for a long time and if he doesn't have the answer to your question, he finds out! My second car purchase from Hendrick in 2 years.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's customers like you that really keep us motivated to provide great customer experiences John! Thank you so much for sharing your kind words and for your continued business!
Hendrick dealership
Raul was such a great help. He provided very good customer service in helping me purchase a car. During this times, customer service is very important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that Raul exceeded your expectations Naj! Thank you for taking the time to share your great experience with others. We really appreciate it!
Great experience, got the perfect truck.
Had a great experience here. Elijah was able to find the truck I wanted and have it transferred. The entire process was quick and easy once the truck arrived and I felt like I was taken good care of. Elijah was also very helpful with any questions or concerns I had throughout the process and was very knowledgeable in answering them. So glad I went here and ended up with the perfect truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad you came here too Shawn! We really appreciate you allowing us the opportunity to earn your business and are so happy to hear you've been enjoying your new truck! Thanks for taking the time to share your great experience with others!
Deborah Johnson-Veal - Salesperson Roderick Jones
Our salesman Roderick Jones was superb. Very personable and down to earth. He was also very knowledgeable of Toyota products and services. I would personally recommend him to family and friends alike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Your high rating and recommendations mean a lot to us Deborah! Thank you so much for taking the time to share your kind words and superb experience with others! We really appreciate it :)
Thanks Steven Maye!
Toyota has been great to me with each purchase I’ve made! Steven Maye has done a phenomenal job with follow up and ensuring my car continues to operate in the way that is should. Steven is always pleasant, helpful, and can always point me in the right direction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Jett- Thank you so much for your continued business and this wonderful 5-star review! We greatly appreciate it and are thrilled to hear you've been enjoying your new ride!
“Steve” Tunde Oyewole Easy Buy
“Steve” Tunde Oyewole was great to deal with. He was very helpful and quickly resolved the one issue that we ran into. Thank you for making the transaction easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank YOU Aaron for this great review and for choosing Hendrick Toyota in Apex!
