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Reviews

Average Ratings

5.0
Average based on 8 reviews
  • class place!

    My wife and I got the whole deal done, including F&I, in less than three hours - to test drive and finally decide to buy a new Mini All4. We had...


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    My wife and I got the whole deal done, including F&I, in less than three hours - to test drive and finally decide to buy a new Mini All4. We had done a little pricing homework on line and the negotiation was reasonable and courteous. Our salesman was named Creed... and he did a good job all across the board. He even gave me a couple tips on how to fix the settings on my 2009 BMW which I had purchased at a competitor a few weeks before. nice touch of class there. And in the F&I pit, they really distinguished themselves. I would almost rather keep driving a clunker instead of sit in that F&I pit for those hard sell pitches ... but this guy, Ron, was all class. I'm actually not totally into Mini's but I might buy a new BMW (sister dealer next door) from Creed someday if they'll let him do it. But my wife loves her new Mini and we both were amazed when it was over... how fast we got in & out.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • I LOVE MY MINI!

    This is my first review. If I could rate my experience higher than a 5 STAR RATING, I “really” would. Kristen Long, Motoring Advisor @Niello MINI ...


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    This is my first review. If I could rate my experience higher than a 5 STAR RATING, I “really” would. Kristen Long, Motoring Advisor @Niello MINI was absolutely amazing, from start to finish!!! She was extremely knowledgeable, personable, demonstrated exceptional customer service & remarkably helpful. I had been looking for a 2015 Ford Explorer for over a month, worked with multiple dealers, had terrible experiences. Decided to look into the MINI world upon the urging of my two teenage daughters & irrevocably, completely & utterly fell in love with a little grey 2015 four door MINI. Kristin, Alonzo & Jermaine had me out of there driving home in my new spectacular MINI in less than 3 hours from arriving to departing. Kristin explained all the features of the car twice to me (I was a little overwhelmed) & helped me program “everything” from my IPhone (music, phone contacts), ambiance lighting, etc…I have told all my friends, family & coworkers about my amazing experience with the Niello MINI on Auburn Blvd, hoping a few will join my MINI world & buy some Coopers.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Overall a great experience

    I have been to used car dealers in the past and have many negative feelings for the process. After being to Niello Mini and working with Kristen L...


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    I have been to used car dealers in the past and have many negative feelings for the process. After being to Niello Mini and working with Kristen Long, my feelings about car dealers have changed. I don't know if it is a Mini thing or a Niello thing. What I do know is that it is a good thing. I came to the lot with one of two cars in mind and left with one of them a few hours later. I was not pressured into looking at something I didn't want. And the pricing was fair to say the least. I look forward to coming back to this dealer to have the maintenance performed. In the past, I have not wanted to return to the dealership once driving away. With my experience at Niello Mini, that has also changed.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Experience!

    I recently purchased a 2015 Mini Cooper Countryman and I must say that I was thrilled with the entire process! Kevin and Eddie made the experience...


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    I recently purchased a 2015 Mini Cooper Countryman and I must say that I was thrilled with the entire process! Kevin and Eddie made the experience relaxed and pressure-free. I was able to take my time on the lot, looking at every option and color with my husband, and never once feeling like I was just another customer to fulfill their monthly sales quota. Eddie and Kevin are very personable and knowledgeable - patiently answering every question and not rushing my decision to purchase my car from them. What a friendly, easy going, yet professional dealership. I recommend Niello Mini in Sacramento to anyone looking for a car with distinctive styling and thrifty fuel economy - sold by salesmen that are trustworthy and eager to find the perfect car for you. I definitely drove away a happy customer....making it the third Mini purchase in our family!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service Great Price

    Excellent ,professional easy place to purchase a vehicle. I did everything on line Niello Mini did everything I asked and more when it came to the...


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    Excellent ,professional easy place to purchase a vehicle. I did everything on line Niello Mini did everything I asked and more when it came to the purchase price . I finalized the deal on line and then to my surprise they said they would deliver the vehicle . Doesn't getting any better than that.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Overall, 9 of 10 recommendation

    Kevin was ABSOLUTELY Awesome to work with! My anxiety of working with a pushy dealer went away within a minute of interacting with Kevin Powell. B...


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    Kevin was ABSOLUTELY Awesome to work with! My anxiety of working with a pushy dealer went away within a minute of interacting with Kevin Powell. Both he and Kristin Long were great to work with. My wife and I bought our car a week ago and are in love with it. The only thing I wish could of been better was the amount of time it took for the transaction to complete. We showed up at 10:30am and left with our new car at 2pm. I thought that paying with cash would of expedited the process. However, we did have a trade-in. Overall, I would them again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Used car Purchase Niello

    I found the car online I wanted , sent over my preapproval packet from my lender along with all info in advance. They had a very nice courtesy shu...


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    I found the car online I wanted , sent over my preapproval packet from my lender along with all info in advance. They had a very nice courtesy shuttle come out and pick me up at work in Natomas. I had been very clear that I did not want to haggle I did not want to be at the dealer ship for hours , as I was the night before at Acura in Roseville, they had the car I wanted gassed up and ready for the test drive , the paper work was already done, I was in and out with my used car in less the an hour. What makes this such an amazing experience is I have really bad credit and I am used to never getting the car I want and waiting for hours. Thank you for making me feel like any other customer and not a "Special Finance". Jeremy Citrus Heights CA

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • craig lanterman

    we purchased a kia at neillo. The salepeople at neillo were very helpful in our purchase. they told us everything re: the history of the car. we l...


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    we purchased a kia at neillo. The salepeople at neillo were very helpful in our purchase. they told us everything re: the history of the car. we love the car we purchased from neillo. they even fill our car with a full tank of gas. they called us two days later to check on how we liked our kia.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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