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Reviews

Average Ratings

4.8
118 lifetime reviews. Includes reviews of NIELLO MINI from DealerRater.com
  • class place!

    My wife and I got the whole deal done, including F&I, in less than three hours - to test drive and finally decide to buy a new Mini All4. We had...


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    My wife and I got the whole deal done, including F&I, in less than three hours - to test drive and finally decide to buy a new Mini All4. We had done a little pricing homework on line and the negotiation was reasonable and courteous. Our salesman was named Creed... and he did a good job all across the board. He even gave me a couple tips on how to fix the settings on my 2009 BMW which I had purchased at a competitor a few weeks before. nice touch of class there. And in the F&I pit, they really distinguished themselves. I would almost rather keep driving a clunker instead of sit in that F&I pit for those hard sell pitches ... but this guy, Ron, was all class. I'm actually not totally into Mini's but I might buy a new BMW (sister dealer next door) from Creed someday if they'll let him do it. But my wife loves her new Mini and we both were amazed when it was over... how fast we got in & out.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Kristen Long

    Wanted to say Kristen Long was great working with us, she is the best, a 1000 thank you's go to her.


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    Wanted to say Kristen Long was great working with us, she is the best, a 1000 thank you's go to her.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car buying experience at Niello Mini!
    March 27, 2017

    I have never had a better car buying experience than my recent purchase at Niello Mini. Luis was informative, friendly and no pressure. Everyone a...


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    I have never had a better car buying experience than my recent purchase at Niello Mini. Luis was informative, friendly and no pressure. Everyone at the dealership was friendly and helpful. Thanks Luis!

    Does recommend this dealer

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  • Happy New Mini Owner!
    March 15, 2017

    I recently purchased a 2017 Countryman and had much support and guidance from Louis Portillo.I visited the dealership many times to test drive; as...


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    I recently purchased a 2017 Countryman and had much support and guidance from Louis Portillo.I visited the dealership many times to test drive; ask questions and view inventory. I was excited about the modifications and new design of the Countryman and felt it met my needs for safety, and still a very cool car! I also appreciated information from Jason and Creed when making that decision. Louis took the time to demonstrate the many features of car and answered my all questions! It was a joy to drive to Napa Valley for my birthday!! Linda ? 💕

    Does recommend this dealer

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  • Niello MINI Rocks It
    October 6, 2016

    The service & staff Niello MINI in Sacramento are an unexpected and welcomed experience. I can't say enough good things about this dealership - fr...


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    The service & staff Niello MINI in Sacramento are an unexpected and welcomed experience. I can't say enough good things about this dealership - from the bottom up and the top down. Shifting Gears has never been better. thank you for everything.

    Does recommend this dealer

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  • Mini Countryman
    September 17, 2016

    I love my MINI COUNTRYMAN!!! Leasesd a 2016 Countryman Luis Portillo was friendly, professional and a knowledgeable sales person. Thank you very m...


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    I love my MINI COUNTRYMAN!!! Leasesd a 2016 Countryman Luis Portillo was friendly, professional and a knowledgeable sales person. Thank you very much for all your help.

    Does recommend this dealer

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  • The Best !
    September 13, 2016

    Thank you Kristen for being so patient informative and helpful as we went through the process of learning about and buying our mini! I just love ...


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    Thank you Kristen for being so patient informative and helpful as we went through the process of learning about and buying our mini! I just love my new car and look forward to buying my next one from you!

    Does recommend this dealer

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  • I love my MINI Cooper!
    July 22, 2016

    What a great car dealership! I bought my MINI last year and love, love, love it! I took it in for service today and Cha was awesome! Under-promis...


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    What a great car dealership! I bought my MINI last year and love, love, love it! I took it in for service today and Cha was awesome! Under-promise and over-deliver must be the motto here. He got my car all fixed up, washed AND vacuumed in record time! Niello MINI is the total package: friendly people, excellent work, and awesome service.

    Does recommend this dealer
    Came in for service or repair

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  • They're the greatest!
    May 25, 2016

    Purchased my 2015 Cooper S convertible from Kevin Powell July of last year. It was the absolute best car buying experience I've ever had, and I've...


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    Purchased my 2015 Cooper S convertible from Kevin Powell July of last year. It was the absolute best car buying experience I've ever had, and I've had MANY. I drove down to Sacramento this week to have my Cooper serviced and had the pleasure of dealing with Hans Dinse, my Service Adviser. He really knows his stuff and is just incredibly accommodating. I was in and out in record time and able to return to Eureka the same day. Kevin Powell is the Manager of Niello Mini and there's no finer person to deal with. I'm loving my Cooper S more and more every day and I can see my future with this little beast is going to be promising. Thanks, Kevin and Hans!!!!

    Does recommend this dealer
    Came in for service or repair

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  • Great Car Buying Experience! Luis was Great. A+
    May 2, 2016

    We recently bought a certified used Mini from Niello Mini and we couldn't be happier with our purchase! Luis, our sales guy was fantastic. He wa...


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    We recently bought a certified used Mini from Niello Mini and we couldn't be happier with our purchase! Luis, our sales guy was fantastic. He was extremely accommodating to our schedule and made the buying process a breeze. We received truly exceptional service. Luis was very easy going and genuine... not pushy at all. The Finance specialist, Jermaine, was professional and made sure we were well taken care of. In fact, everyone at Niello Mini gave us great customer service. The showroom is beautiful and overall it was a great car buying experience. Oh! and we love our new car!

    Does recommend this dealer

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