Reviews

Average Ratings

4.1
273 lifetime reviews. Includes reviews of Toyota of Cool Springs from DealerRater.com
  • fun dealership

    Just recently purchased a new Camry. Couldn't be happier with the experience. Absolutely, highly recommend this dealership. I've purchased many ca...

    Dealer Response

    Thank you for your review! We're happy to hear you're happy with your experience with us and your new Camry. We look forward to seeing you in the ...


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    Just recently purchased a new Camry. Couldn't be happier with the experience. Absolutely, highly recommend this dealership. I've purchased many cars in my lifetime and this was by far the easiest transaction i've ever done. Zero pressure sales. I got the car i wanted for the price i wanted. Mark Jackson was our salesman. He has been there for many years which says something when it comes to car salespeople. This place was hopping. So many people and still they got us out in a very short period of time. From walking in the building to driving out in a new car was under an hour. Buying a car is never a fun experience except for this time. Mark and JD Smith in finance made purchasing a car a very FUN experience. Great guys. I will definitely come back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review! We're happy to hear you're happy with your experience with us and your new Camry. We look forward to seeing you in the future!


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  • 2 different emails sent. No one contacted me.

    No one answered my email. I sent2 different inquiries with no response.


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    No one answered my email. I sent2 different inquiries with no response.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Delighted Return Customer

    I took my 2015 Avalon Limited Hybrid in for scheduled service and ended up buying a new 2018 Camry XSE 3.5 V6. This is my seventh car that I have ...


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    I took my 2015 Avalon Limited Hybrid in for scheduled service and ended up buying a new 2018 Camry XSE 3.5 V6. This is my seventh car that I have bought at Toyota of Cool Springs. Why do I keep going back there? The entire organization from the owner, the managers, the service reps, the salesmen and the finance managers are customer oriented and dedicated to providing superior service. I have owned over seventy cars and Toyotas are the most reliable of the many brands out there. If you are car shopping, you should visit this dealership to find out for yourself how good they are.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My Tundra purchase at Toyota of Cool Springs

    I have purchased many cars in my life. For the most part, the transactions have been good. However, none have compared to the buying transaction I...


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    I have purchased many cars in my life. For the most part, the transactions have been good. However, none have compared to the buying transaction I had with Toyota of Cool Springs this weekend. It was by far the very best transaction I have had. Thanks to the entire team who put it together!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Repair and Service

    The repair was taken care of with great professional service.Got a good price compared to the other place which I checked before coming to rhis To...


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    The repair was taken care of with great professional service.Got a good price compared to the other place which I checked before coming to rhis Toyota.Can’t be more happy.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great place to service your vehicle

    Excellent. I always take my Tacoma her for service. They’re proactive and candid about what the vehicle needs and what can wait. Roger was a fan...


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    Excellent. I always take my Tacoma her for service. They’re proactive and candid about what the vehicle needs and what can wait. Roger was a fantastic help.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • suoer visit
    November 10, 2017

    As usual you did great job on my car.,Mr Caruthers was very pleasant, helpful and professional in his dealings with me. Thank you. It was very gre...


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    As usual you did great job on my car.,Mr Caruthers was very pleasant, helpful and professional in his dealings with me. Thank you. It was very great visit to a great company and dealing with some very special people.

    Does recommend this dealer
    Came in for service or repair

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  • The best and only place to buy a vehicle new or us

    The buying experience was quick and painless. From beginning to end 3 hrs. That is unheard of in the car buying world. My salesman Patrick Howard ...


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    The buying experience was quick and painless. From beginning to end 3 hrs. That is unheard of in the car buying world. My salesman Patrick Howard was great. No pressure and was very laid back and easy to talk to. You would make a mistake by not asking gir him. Tell him Gary P sent you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Brian C

    We had looked online for a low mileage sequoia. While at the dealership we found the car we had been looking at was not there. It seems the online...


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    We had looked online for a low mileage sequoia. While at the dealership we found the car we had been looking at was not there. It seems the online sights do not update as often as needed. Decided to take another car for a test drive, even though it was out of our budget. Our salesman knew the price we wanted to stay in and was open to my showing him the sights online that I had searched. When he saw the car I originally wanted and the picture of the dealership in the background he knew exactly where to go and drove us there. All in all, Billy Bidwell and Toyota of cool spring s made it a very easy and enjoyable purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Superb service
    November 2, 2017

    Took in my Prius for regularly scheduled maintenance. Was very impressed with the super fast service. Specifically, Dante was super nice and helpf...


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    Took in my Prius for regularly scheduled maintenance. Was very impressed with the super fast service. Specifically, Dante was super nice and helpful. Way to go!

    Does recommend this dealer
    Came in for service or repair

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