Premier Dodge Chrysler Jeep RAM

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3.6
(170 reviews)
Visit Premier Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–2:00pm 9:00am–8:00pm
Sunday Closed Closed
New (504) 708-2248 (504) 708-2248
Used (504) 613-5486 (504) 613-5486
Service (504) 265-1007 (504) 265-1007

Inventory

See all 151 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2016.
Our experienced staff has helped many people get into the car that they want. We want to help you too. Browse our new Dodge/Chrysler/ Jeep inventory or our used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented repair technicians our auto body shop and our parts professionals. Premier Chrysler Jeep Dodge strives to provide the best sales service and experience possible to make your car buying process stress free.
Premier Chrysler Dodge Jeep Ram Fiat - Come experience the premier difference!

Service center

Phone number (504) 265-1007

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

3.6
(170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Dodge Chrysler Jeep RAM from DealerRater.

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1.0

Drive pass

Bought a truck from here I've been driving with a expired temp tag. They don't return calls or respond to voice mails. Look elsewhere for a better experience.

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Lawrence J Morreale (LMorreale@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

5.0

Awesome service

Best Dodge dealership. Traded my car my old car in July and it took only about an hour. I went to get an oil change today, I was in and out. Highly recommended.

Dealer response

Hi Kendell, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1.0

I've been waiting nearly A YEAR to get a recall fixed on

I've been waiting nearly A YEAR to get a recall fixed on my vehicle. They couldn't fix it because they didn't have the part, they claimed they'd order the part, and contact me when it came in. Well, that contact never came. I'd attempt to call service, but when I did call, the phone would just ring. How is this in any way professional? I really believe that this dealership just doesn't care because they're in a part of the city where they feel they don't have to care. I can bet that if they were in...let's say, Metairie perhaps, the experience would be a lot different.

Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to Courtney Schmalz (cschmalz@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

1.0

Thus dealership was not good.

Thus dealership was not good. Me and my friend travel over 2 and half hours to go see a Buick Regal and didn’t have the vehicle that’s was in auction. The offer me another vehicle that wasn’t the right price. Don’t go to this place.

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Lawrence J Morreale (LMorreale@premierdcjofneworleans.com) when you have a chance. Thank you, and we look forward to hearing from you.

1.0

Please avoid this place

I would advise anyone to ABSOLUTELY under no circumstances buy a car or get service at this place. I bought 2 brand new cars from here and only get them serviced here because I thought it was the sensible thing to do. One of the vehicles was given a faulty oil change the caused a 1200 dollar problem which I STILL allowed them to do the work. 10 months the same problem had resurfaced and now they want 2300 to fix it. I tried getting a clear explanation from who I assume was the service manager and got hung up on. Mind you my vehicle is STILL there.

Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to Courtney Schmalz (cschmalz@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

5.0

Fast and friendly service

Very friendly and fast service! The waiting room is peaceful. The staff is friendly and welcoming. The service was fast. I brought my car early and they started on it right away.

Dealer response

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

5.0

A gem in New Orleans East. Great place to shop

Great customer service! Great sale team. I love Ms Dale, she is so pleasant. Quick and responsive! They are very accommodating. Would recommend and return again.

Dealer response

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

5.0

Great job

Clarence and Crystal were amazing! They got me a really good deal.What persistent and got me everything I needed in a car.My opinion really did count.

Dealer response

Hi Mary, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

3.0

8 hour recall

I was in for a recall. When I phoned in I was told it was a twenty minutes fix (I anticipated three four hour), however no appointment. Went in for 8:30, was told it's done after service, recall not priority. After four hours was told had not been looked at. But would be ready by closing time. I got my jeep back at 4:30. Personally I think there has to be a better way. Maybe three service cars then a recall. Or tell the person immediately that it's a squeeze in and can be all day. Your staff was friendly to us as we sat and waited.

Dealer response

Hello Wendy, we understand your frustration and truly apologize for the inconvenience this has caused you. Please reach out to Courtney Schmalz (cschmalz@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

5.0

They went above and beyond by ordering the tire in

I had a flat and I wasn't sure if the tire was ruined they ordered a new tire and put it into inventory after the evaluated my tire and realized that they could repair it. They treated me with kid gloves kept me informed and treated me very fairly I could not have had a better experience We're just living there are great people at this dealership

See all 170 reviews