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Reviews

Average Ratings

5.0
8 lifetime reviews.
  • From the first call....

    I found a replacement for my 2003 fx35 via cars.com at Infiniti of Bakersfield. It was a used 2013 fx37 that met a very tight set of specification...


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    I found a replacement for my 2003 fx35 via cars.com at Infiniti of Bakersfield. It was a used 2013 fx37 that met a very tight set of specifications I had decided on. Although I live close to 4.5 hours from the dealership I went ahead and gave them a call. From that very first call through driving my new car off the lot a week later, every aspect of the experience was perfect. I asked Richard to walk the car for me over the phone and he described imperfections and general wear honestly. We worked out the price and I flew down a few days later. There were no surprises when I arrived and I can say without reservation that the entire team was a pleasure to do business with. The Team and especially Richard should be incredibly proud of the experience I had. Thank you Infiniti of Bakersfield.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service, very friendly staff

    Magnificent staff very friendly, not pushy compare to other dealer.I understand car buying more because of them. To staff Kash, Lawrence, Aj and M...


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    Magnificent staff very friendly, not pushy compare to other dealer.I understand car buying more because of them. To staff Kash, Lawrence, Aj and Maria you made this happen I just got the Managers favorite car in the lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • customer friendly Dealer!

    Called the dealership on 6 May re. a used 2013 Sport Coupe. I would drive the 250 miles to see it, but didn't want the trip if the car was gone. S...

    Dealer Response

    Hey there! Hope you're still enjoying your bright red coupe! Glad we could be of assistance, and as always we appreciate your business. Look forwa...


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    Called the dealership on 6 May re. a used 2013 Sport Coupe. I would drive the 250 miles to see it, but didn't want the trip if the car was gone. Spoke with Eric M. (Sales Mgr,), and he took the car off the front lot to be sure it was there for me the next day. Now that's a good start. Upon our arrival, Eric was with another costumer, but we were met by Raymond H. and the car was waiting for us to view. Raymond was special! A gentleman at all times, and he knew his product! Very impressive!! We spent more than an hour with Raymond, and after a drive, we decided it was the car we wanted. Now the process begins! Could not have been nicer! We made our offer, spent a bit more time with the negotiations, and the car was ours. Eric handled the financials, and was a perfect gentleman. The was no "you're killing us!" We left feeling we had gotten the car we wanted, at a price both parties found reasonable. We now drive a beautiful red sport coupe! Would we recommend this dealer to a friend? YOU BET! They rate a 10 on a scale of 5 in our book! Thanks guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey there! Hope you're still enjoying your bright red coupe! Glad we could be of assistance, and as always we appreciate your business. Look forward to next time! Stop by and see us if you're in town. Eric Martin, GSM


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  • Excellent service

    I bought my Infiniti at a different dealership, but I always go here for service. The cost is similar to other places but the quality is above ave...

    Dealer Response

    Melissa, Thank you for the review. we are glad that you had a good experience. We hope to see you again soon


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    I bought my Infiniti at a different dealership, but I always go here for service. The cost is similar to other places but the quality is above average. Josue in service has always been beyond helpful and accommodating. They're quick and meticulous. I had my car detailed there yesterday and it looks brand new. They even arranged dropping it off to me since I had to go to work. The facility is clean and quiet. The staff is friendly and welcoming. I won't take my car anywhere else for service or detailing anymore.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Melissa, Thank you for the review. we are glad that you had a good experience. We hope to see you again soon


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  • Scheduled maintenance

    Servicing from this store is always so smooth. I bought last year and I am strict about my little car's maintenance.


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    Servicing from this store is always so smooth. I bought last year and I am strict about my little car's maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I don't like buying cars

    I hate buying cars, but the sales staff at this store were great to work with. I bought back in October. Richard and Brandon helped me get into ...


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    I hate buying cars, but the sales staff at this store were great to work with. I bought back in October. Richard and Brandon helped me get into my used Infiniti. I know they worked hard to make me happy. I trust I got a really good deal.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great sales staff no pressure sales

    Very impressed with the way the dealer conducted the sale. No pressure, no haggle and let us come back the next day once we had everything situate...

    Dealer Response

    Thanks for the awesome review Mrs. Roberts!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank...


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    Very impressed with the way the dealer conducted the sale. No pressure, no haggle and let us come back the next day once we had everything situated on our end.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review Mrs. Roberts!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank you and we appreciate your business!! Thanks again, Richard Lugo, Sales Consultant


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  • Good People

    My first Infiniti and I could not be happier. They really worked hard to get me in the car I wanted. I felt good about the deal I got and very h...

    Dealer Response

    Thanks for the awesome review!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank you and we a...

    Dealer Response

    Thanks for the awesome review!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank you and we a...


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    My first Infiniti and I could not be happier. They really worked hard to get me in the car I wanted. I felt good about the deal I got and very happy about my new Infiniti. I had heard good things about their customer service as well as their parts and service dept. I am so going to take care of my new baby. Thanks Infiniti of Bako!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank you and we appreciate your business!! Thanks again, Brandon Reed Sales Mgr.

    Dealer Response

    Thanks for the awesome review!!! If you ever need anything in the future, please don't hesitate in letting us know. Once again, thank you and we appreciate your business!! Thanks again, Brandon Reed Sales Mgr.


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