Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
433 lifetime reviews.
  • Great dealership in all facets of their operations

    Since getting my new 2015 Yukon at Crown exactly one year ago, my experience from sales,service and parts has been nothing short of top notch. I h...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Michael. Our primary focus is to provide each and every customer with except...


    Show Full Review

    Since getting my new 2015 Yukon at Crown exactly one year ago, my experience from sales,service and parts has been nothing short of top notch. I have no complaints only praise for the entire team at Crown GMC. Mike Grace

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Michael. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Please continue to visit us whenever you have questions, and we will continue to provide great service. Mike Krantz Service Manager mkrantz@crownbuickgmc.com


    Hide Full Review
  • Great Service

    Every person that I had an encounter with was very pleasant, respectful and listened to what I had to say. I wasn't coerced into paying for servic...


    Show Full Review

    Every person that I had an encounter with was very pleasant, respectful and listened to what I had to say. I wasn't coerced into paying for services that weren't required. Ryan Oaks, Mr. Joe and I think the cashier's name was Lynn, all exemplified stellar service. I was VERY displeased with another dealership with it's previous service but will continue to honor Crown. The proximity is a distance but worth the service. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • fast service

    I missed doing business with Tara Modica however that gentleman who assisted me was very good. Also with the tracking of my trucks repair history ...

    Dealer Response

    Hi, George and thanks for the great feedback! I'm very happy that our team was there to give you the customer service I know you deserve! Thank yo...


    Show Full Review

    I missed doing business with Tara Modica however that gentleman who assisted me was very good. Also with the tracking of my trucks repair history I saved some money.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, George and thanks for the great feedback! I'm very happy that our team was there to give you the customer service I know you deserve! Thank you, and all of us look forward to seeing you again! Best, Mike Krantz Service Manager mkrantz@crownbuickgmc.com


    Hide Full Review
  • Great service

    I am Completely satisfied with the car salesman and finance manager. It was a great experience. I would defiantly recommend crown gmc to anyone.

    Dealer Response

    Thank you for leaving us your review, Kyla. I am excited to hear that you were satisfied with the service you received from our staff. If there is...


    Show Full Review

    I am Completely satisfied with the car salesman and finance manager. It was a great experience. I would defiantly recommend crown gmc to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your review, Kyla. I am excited to hear that you were satisfied with the service you received from our staff. If there is anything more that we can do, please come back and see us again. Take care! Best, Martin Bonura - Sales Manager - mbonura@crownbuickgmc.com


    Hide Full Review
  • BEST EVER

    I RECEIVED THE BEST SERVICE EVER... THE ONLY WAY IT COULD BE BETTER IS TO HAVE SCOTT SPARKS IN THE SERVICE DEPT. HE'S TRULY THE BEST!

    Dealer Response

    Thank you so much for your excellent input, Wendell! We're proud of our service technicians and hope to pass along your great experience to all of...


    Show Full Review

    I RECEIVED THE BEST SERVICE EVER... THE ONLY WAY IT COULD BE BETTER IS TO HAVE SCOTT SPARKS IN THE SERVICE DEPT. HE'S TRULY THE BEST!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your excellent input, Wendell! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Mike Krantz Service Manager mkrantz@crownbuickgmc.com


    Hide Full Review
  • Great salesman and financial advisor

    My salesman and the financial advisor. I was greeted at the door in a friendly manner. All my questions were answered regarding the car without ...

    Dealer Response

    Jeanne, thank you so much for sharing your feedback with us. I am so glad to hear that our staff helped to make your car buying experience go smoo...


    Show Full Review

    My salesman and the financial advisor. I was greeted at the door in a friendly manner. All my questions were answered regarding the car without my salesman having to go to someone else to ask questions he had taken his time to familiarize himself with the product so that the sales part of the deal went smoothly. I had recently had a bad experience at another dealership where it took over three hours when I was trying to buy a car because my salesman had to run back and forth with every question I ask to find out an answer. My salesman at this dealership was well-versed and very nice

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeanne, thank you so much for sharing your feedback with us. I am so glad to hear that our staff helped to make your car buying experience go smoothly. We make sure all of our employees are knowledgeable and courteous. Congratulations on your new car. Please let me know if you ever have any questions, and we would be happy to help. Best regards, Martin Bonura - Sales Manager - mbonura@crownbuickgmc.com


    Hide Full Review
  • Best Dealership

    Everything and honest help. No better service anywhere. I won't go anywhere else. I have been dealing with this business for 14 years and it has a...

    Dealer Response

    Hey Joseph and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've...


    Show Full Review

    Everything and honest help. No better service anywhere. I won't go anywhere else. I have been dealing with this business for 14 years and it has always been the greatest experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Joseph and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last fourteen years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Sincerely, Mike Krantz – Service Manager – mkrantz@crownbuickgmc.com


    Hide Full Review
  • Scott Sparks - Great Customer Service!

    Scott Sparks is an outstanding salesman. He is honest, does not pressure you, and listens to what you are looking for to make sure he shows you t...

    Dealer Response

    Pika, we sincerely appreciate your feedback. Each employee is a valued member of the Crown Buick GMC team and we all strive to provide excellent s...


    Show Full Review

    Scott Sparks is an outstanding salesman. He is honest, does not pressure you, and listens to what you are looking for to make sure he shows you the car you want. He exceeds your expectations. Between Scott and Mark Lipari in Finance, we had yet another wonderful experience. BTW - my husband and I have bought 7 vehicles from Crown over the years. We love their team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pika, we sincerely appreciate your feedback. Each employee is a valued member of the Crown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Martin Bonura - Sales Manager - mbonura@crownbuickgmc.com


    Hide Full Review
  • Purchasing a used car

    I would like to let everyone know that this dealership does underhanded things and don't stand behind what they say or agree on. I'm in the market...

    Dealer Response

    Derrick, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and ou...


    Show Full Review

    I would like to let everyone know that this dealership does underhanded things and don't stand behind what they say or agree on. I'm in the market of buying a used SUV and saw one on line that I liked I went to see it and came up with and agreed price but informed them that my all of the money wouldn't be available till three days later and asked if I needed to put a down payment down and was told no they would hold it for me for the three days a never the less the very next day I received a call from my salesperson saying that it was going to go to the first person that brought the money and that they was working on this deal before I went to see it but that wasn't told to me originally!!!!!!!! They also made me miss out on another SUV that I was going to get before I went to them and now that SUV is sold so now I'm still in searching for another SUV . I rated the a star because I have to but I wouldn't recommend anyone who's shopping far a vehicle here!!!!!'nn

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Derrick, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Martin Bonura - Sales Manager - mbonura@crownbuickgmc.com


    Hide Full Review
  • Love my Buick

    The service advisor was very polite. I only came in for an oil change and my Enclave was ready in half the time I expected which was great! I love...

    Dealer Response

    Amanda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied ...


    Show Full Review

    The service advisor was very polite. I only came in for an oil change and my Enclave was ready in half the time I expected which was great! I love my Enclave and will highly recommend Crown to friends and family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amanda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Mike Krantz Service Manager mkrantz@crownbuickgmc.com


    Hide Full Review