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Reviews

Average Ratings

3.1
Average based on 71 reviews.
  • thank you for all your kindness

    Raffa and Ashley were great. They helped us with choosing a car perfect for our needs. We were in and out with in 2 hours, best service possible. ...


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    Raffa and Ashley were great. They helped us with choosing a car perfect for our needs. We were in and out with in 2 hours, best service possible. Scott was pretty awesome also.... Thank you all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unacceptable!

    I used to refer everyone to this dealership because of their customer service and prices but now it is not worth anyone's time of day. It has been...


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    I used to refer everyone to this dealership because of their customer service and prices but now it is not worth anyone's time of day. It has been a huge disappointment. This dealership is not professional at all once you buy a car from them they treat you like your not worth speaking to. I have spoken with most of their staff trying to get a hold of their financial manager, they take my name and number down and never call. I tried a week until I had to call of work to be able to head down there which is about 45 minutes from me. I went in to cancel my gap insurance and sign paper work for it which was never submitted( found this out through the actual gap company). Then I contact them in regards to this wanting to speak to a supervisor and I get a manager named Steve whom was very rude and asked him who his boss was and wanted to speak to him and he refused to have the owner Tony de la Mora contact me because according to Steve, Tony already dealt with in Tempe(where their old dealership was 4 years ago). I have met Tony and he has always made sure my family and I were taken care of and it is so upsetting that his staff are treating customers the way they are..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BAD ONLINE EXPERIENCE

    Tried reaching out via an online form. Dealership never got back to me. Ended up calling to inquire for more details on the vehicle. Receptionist ...


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    Tried reaching out via an online form. Dealership never got back to me. Ended up calling to inquire for more details on the vehicle. Receptionist was suppose to pass my info along to a sales rep who you guessed it... Never got back to me. When I asked if they are negotiable on price she said they don't do that over the phone and that I would have to come into their dealership. They're 30 miles away from me why would I drive clear out there to run the chance of them saying no to my offer when they could have done that over the phone? My online experience with this company was horrible. Ill take my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?

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  • OMG these dealer must be all over the country

    We have the same exact type of dealer in Illinois with the same ghost writer and all please be every careful with these guy


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    We have the same exact type of dealer in Illinois with the same ghost writer and all please be every careful with these guy

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Poor Customer Service

    In my efforts to contact Equity about a car I was interested in - I tried calling multiple times and could not get through to anybody... also trie...


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    In my efforts to contact Equity about a car I was interested in - I tried calling multiple times and could not get through to anybody... also tried emailing and never received a response. My dad, who is also looking for a car went through the same process but to no avail. Disappointed but must be all for the best if this is any indication of the quality of the dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Service

    Our experience at equity autocenter was great I recently purchased a 2013 ford edge they had a great selection of vehicles to choose from. Comfort...


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    Our experience at equity autocenter was great I recently purchased a 2013 ford edge they had a great selection of vehicles to choose from. Comfortable atmosphere and friendly staff service with no hassle and finance team worked with me they where awesome!!!had a wonderful experience awesome dealership Thank you equity autocenter highly recommend

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Equity Auto Center

    Just wanted to say THANK YOU Art. You so professional and no pressure type salesman. My wife loves her new Kia Soul plus. Please ask for Art B. ...


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    Just wanted to say THANK YOU Art. You so professional and no pressure type salesman. My wife loves her new Kia Soul plus. Please ask for Art B. Love buying from a great car lot. please visit and purchase a vehicle here. Once again thank you Art. thanks for making my wife's bday gift a joy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT DELAER

    EXCELLENT COSTUMER SERVICE AND BUY A CAR WITH GREAT INTEREST FROM WELLS FARGO I RECOMMEND THIS DELAER


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    EXCELLENT COSTUMER SERVICE AND BUY A CAR WITH GREAT INTEREST FROM WELLS FARGO I RECOMMEND THIS DELAER

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not a good experience

    The car was not cleaned prior to me buying the car so I had to wait an extra 2 hours after buying the car and left with wet seats, I then had to g...


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    The car was not cleaned prior to me buying the car so I had to wait an extra 2 hours after buying the car and left with wet seats, I then had to go back for emission testing because they never got that done prior to selling the vehicle either. All in all a bad experience but luckily for me the car is running fine..... For now

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great customer service

    Recently financed my car with this dealership and I can't say anything but the fact that I'm in love with it. Rafael was extremely helpful and wen...


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    Recently financed my car with this dealership and I can't say anything but the fact that I'm in love with it. Rafael was extremely helpful and went out of his way to make sure I understood everything I was signing up for. Also, finance person Scott, was extremely nice, he answered all my questions and made the paper work process fast and simple. They also went above and beyond to helped me clean out my older car that I was trading in. But overall experience was awesome and I'll definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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