[{"id":380859,"personPtyId":31129905,"firstName":"James","lastName":"Kennedy","titleText":"Client Advisor","shortBioText":"Your New and Used Vehicle Expert! \r\n\r\nI've been with Hendrick CDJR since November of 2016. Currently I specialize in Service and Internet Sales, I love working with referrals and First Time Buyers also! My Number 1 Goal is to put you in the Car of your dreams and to expedite the process for you as quickly as I can to make it as painless as possible. I understand that no one wants to be at a dealership for hours on in and I realize that Your Time is Valuable and must be respected.\r\n\r\nI strive to go above and beyond to provide my Clients with the best possible car buying experience and I'll do whatever it takes to ensure that you are 100% Happy after the sale. \r\n\r\nThanks for Checking out my profile on Dealer Rater! \r\n\r\nCome see me today and let me put you in the car of your dreams!","emailTxt":"James.Elders-Kennedy@HendrickAuto.com","empAvgRatingNbr":5,"empReviewCnt":82,"imageUrl":"http://cdn-user.dealerrater.com/images/04d68fff78f4.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":true},{"id":426356,"personPtyId":31397785,"firstName":"Amber","lastName":"Williams","titleText":"Client Advisor","emailTxt":"Amber.williams@hendrickauto.com","empAvgRatingNbr":5,"empReviewCnt":25,"imageUrl":"http://cdn-user.dealerrater.com/images/ee53cce94e80.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1491004800","certifiedEmployee":true},{"id":426338,"personPtyId":31396824,"firstName":"Corey","lastName":"Burdine","titleText":"Sales","shortBioText":"I'm new to Birmingham and the car industry. I'm originally from Amory, Ms and decided to move here to seek more opportunity. Hendrick Chrysler Dodge Jeep Ram gave me my first opportunity and I can't wait to see what the future holds for me!","emailTxt":"Corey.burdine@hendrickauto.com","empAvgRatingNbr":5,"empReviewCnt":48,"imageUrl":"http://cdn-user.dealerrater.com/images/feb327d61ece.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1496278800","industryStartDtUtc":"1496278800","certifiedEmployee":true},{"id":380862,"personPtyId":31129907,"firstName":"Mike","lastName":"Laster","titleText":"Sales","shortBioText":"Hey guys, my name is Mike Laster. I was born and raised in Leeds Alabama where I played every sport imaginable. I attended the University of Montevallo in an attempt to further my athletic career, however that was short lived. I moved on from there and worked several years in the retail grocery business. I felt I had reached the ceiling in that industry and decided to move on to something that better suited my talents and my joy for people. I have been both in the industry and with Hendrick since October of 2015 and have thoroughly enjoyed the daily challenges as well as the people it has allowed me to meet, both clients and co-workers.","emailTxt":"Michael.Laster@HendrickAuto.com","empAvgRatingNbr":5,"empReviewCnt":21,"imageUrl":"http://cdn-user.dealerrater.com/images/ba2181fa0303.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":true},{"id":466134,"personPtyId":35492760,"firstName":"Justin","lastName":"Bell","titleText":"Client Advisor","shortBioText":"I work closely with all of my clients for an information based selling experience and customize my approach to help them achieve what matters the most.\r\n\r\nI look forward to helping you buy your next new or pre-owned vehicle.","emailTxt":"justin.bell@hendrickauto.com","empAvgRatingNbr":4.9,"empReviewCnt":15,"imageUrl":"http://cdn-user.dealerrater.com/images/5ea3e8d035d7.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1233446400","certifiedEmployee":true},{"id":380833,"personPtyId":31130143,"firstName":"McKenna","lastName":"Anderson","titleText":"Sales","shortBioText":"I was raised in Montevallo, AL on a farm with cows, donkeys, horses, ponys and a pet pig named Bacon. There are 8 kids in my family and I am number 5. I am very family oriented and love to take trips to go see them in my spare time. My favorite thing to do is laugh, meet new people, and discover tasty restaurants. I am very goal oriented and strive to achieve one goal at a time all the while making your goal of getting the car you want, my goal as well. When two people share the same goal on both sides of the table , goals have a higher chance of becoming a reality and that is what I am all about.","emailTxt":"McKenna.Anderson@HendrickAuto.com","empAvgRatingNbr":4.9,"empReviewCnt":41,"imageUrl":"http://cdn-user.dealerrater.com/images/83397fe91c8f.jpg","drDealerId":43112,"certifiedEmployee":true},{"id":380837,"personPtyId":31130385,"firstName":"Kristy","lastName":"Duke","titleText":"Sales","shortBioText":"My name is Kristy Duke, I grew up in Bynum, AL. I have 2 children and 4 granddaughters. I started working at Hendrick in October of 2015. This is the first job I have had in car sales and I absolutely love it. I enjoy meeting new people in all walks of life, not only meet but actually make a new friend. I like having fun with my customers while working with them in their purchase of a new vehicle. I have endured the car buying process along with all the stress that it can come with, I want to eliminate the stress and have fun as it should be! This is supposed to be an exciting experience, so I work hard to make sure that my customers have a great experience and lots of laughter.","emailTxt":"Kristy.Duke@HendrickAuto.com","empAvgRatingNbr":4.8,"empReviewCnt":31,"imageUrl":"http://cdn-user.dealerrater.com/images/1894ab513ca4.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":true},{"id":220762,"personPtyId":31123668,"firstName":"Robert","lastName":"Hooks","titleText":"Sales","emailTxt":"Robert.Hooks@hendrickauto.com","empAvgRatingNbr":5,"empReviewCnt":40,"imageUrl":"http://cdn-user.dealerrater.com/images/3d325bf8e23a.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false},{"id":380877,"personPtyId":31131733,"firstName":"Skylar","lastName":"Sumners","titleText":"Sales","shortBioText":"Been in the business for nearly a year. I strive everyday to provide my customers with the highest level of service possible. I have an amazing wife and we have two beautiful children! I have a passion for helping others and I enjoy meeting new people!","emailTxt":"Jason.Sumners@HendrickAuto.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/2b7325ba7da5.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1462064400","industryStartDtUtc":"1462064400","certifiedEmployee":false},{"id":220761,"personPtyId":31123584,"firstName":"Michael","lastName":"Jenkins","titleText":"Sales","emailTxt":"Michael.Jenkins@hendrickauto.com","empAvgRatingNbr":4.9,"empReviewCnt":49,"imageUrl":"http://cdn-user.dealerrater.com/images/ff9c575b6e76.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1277942400","certifiedEmployee":false},{"id":220752,"personPtyId":32053657,"firstName":"Adam","lastName":"Lader","titleText":"Finance Manager","emailTxt":"Adam.Lader@hendrickauto.com","empAvgRatingNbr":4.9,"empReviewCnt":43,"imageUrl":"http://cdn-user.dealerrater.com/images/f09552714fc6.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1362096000","certifiedEmployee":false},{"id":380875,"personPtyId":31131732,"firstName":"Chris","lastName":"Sloan","titleText":"Service Writer","emailTxt":"Christopher.Sloan@HendrickAuto.com","empAvgRatingNbr":4.7,"empReviewCnt":9,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":380857,"personPtyId":31131729,"firstName":"Brandon","lastName":"Jerald","titleText":"Sales","emailTxt":"Brandon.Jerald@HendrickAuto.com","empAvgRatingNbr":4.7,"empReviewCnt":11,"imageUrl":"http://cdn-user.dealerrater.com/images/8e51469a3cbc.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":397903,"personPtyId":31131485,"firstName":"DeAndre","lastName":"Whisnant","titleText":"Sales","shortBioText":"22 Years old. I was born and raised right here in Hoover, Al. McAdory HS and Jacksonville State University Alumni. A true automotive enthusiast. I've always had a passion for cars and helping others. I am well versed in performance vehicles of various makes and models.","emailTxt":"DeAndre.Whisnant@HendrickAuto.com","empAvgRatingNbr":4.2,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/cbcefe1eb8d4.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false},{"id":404834,"personPtyId":31137366,"firstName":"Joel","lastName":"Smith","titleText":"GM","emailTxt":"Joel.Smith@HendrickAuto.com","empAvgRatingNbr":4.2,"empReviewCnt":11,"imageUrl":"http://cdn-user.dealerrater.com/images/3abd8ff18b6c.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"925516800","certifiedEmployee":false},{"id":380867,"personPtyId":31129913,"firstName":"Jody","lastName":"Marxen","titleText":"Sales Manager","shortBioText":"My name is Jody Marxen. I was raised in Honolulu, Hawaii. I have been in the automotive business for 13 years. I have worked with various brands including Chevrolet, Toyota, Nissan, Mazda, and most recently Chrysler Dodge Jeep Ram.\r\nI lead a very special team of client advisors. Our passion is people and we are here to make transportation dreams come true. \r\nI have a an amazing wife and two beautiful children. Alabama is our home and Jesus is my savior!","emailTxt":"Jody.marxen@hendrickauto.com","empAvgRatingNbr":4.2,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/b0057071d594.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1136073600","certifiedEmployee":false},{"id":380874,"personPtyId":31131408,"firstName":"Corey","lastName":"Scott","titleText":"Sales","emailTxt":"Corey.scott@HendrickAuto.com","empAvgRatingNbr":3.7,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/936560184dbc.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1459468800","certifiedEmployee":false},{"id":472182,"personPtyId":36355893,"firstName":"Trebor","lastName":"Dukes","titleText":"Salesperson","shortBioText":"Hello! My name is Trebor and I'm here to help you get into the perfect vehicle.","emailTxt":"trebor.dukes@hendrickauto.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/d59d6a3c29e6.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":false},{"id":386820,"personPtyId":31132760,"firstName":"Holley","lastName":"Frings","titleText":"Guest Services Manager","emailTxt":"holley.frings@hendrickauto.com","empReviewCnt":4,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":false},{"id":472178,"firstName":"Cortland","lastName":"Lancaster","titleText":"Salesperson","emailTxt":"cortland.lancaster@hendrickauto.com","empReviewCnt":1,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":472180,"personPtyId":36914050,"firstName":"Mallery","lastName":"Wright","titleText":"Salesperson","shortBioText":"Hey there friends, I chose this industry because I've ALWAYS loved cars! I currently drive a 6 speed manual Jeep, I have an active and passionate affinity towards learning about all cars and how they work, I don't mind rolling up my sleeves to do work on a vehicle, and I OBVIOUSLY love working with people. Previously I worked in the food and beverage industry, so service naturally runs in my blood! Not only can you have a friend in the car business, I've got some pretty mean cocktail recipes too! I look forward to working with each and every one of you, so feel free to contact me with any questions!","emailTxt":"mallery.wright@hendrickauto.com","empReviewCnt":1,"imageUrl":"http://cdn-user.dealerrater.com/images/a37bda555a5e.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false},{"id":472184,"personPtyId":36355905,"firstName":"Victoria","lastName":"Mayes","titleText":"Salesperson","emailTxt":"victoria.mayes@hendrickauto.com","empReviewCnt":1,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false},{"id":380876,"personPtyId":31131410,"firstName":"David","lastName":"Sparkman","titleText":"Service Manager","emailTxt":"David.sparkman@hendrickauto.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":380834,"firstName":"Randy","lastName":"Chappell","titleText":"Service Writer","emailTxt":"Randy.Chappell@HendrickAuto.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":380873,"personPtyId":31416237,"firstName":"James","lastName":"Saia","titleText":"Sales Manager (Used)","shortBioText":"I have been in the used car industry for almost 10 years! I am grateful for each and every opportunity I get to help people, and in this business, we get to do that all the time! I am experienced in evaluating market data to determine wholesale and retail values of vehicles, processing vehicles through a reconditioning process, and producing quality advertisements that include detailed descriptions, high quality photos, and accurate details pertaining to the vehicle, such as specific packages and available equipment. Feel free to contact me with any questions!","emailTxt":"James.saia@hendrickauto.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1201824000","certifiedEmployee":false},{"id":380838,"personPtyId":31130147,"firstName":"Mike","lastName":"Farnham","titleText":"Service Writer","emailTxt":"Mike.Farnham@HendrickAuto.com","empReviewCnt":1,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":472179,"firstName":"Cedric","lastName":"Nichols","titleText":"Salesperson","emailTxt":"cedricm.nichols@hendrickauto.copm","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":472185,"firstName":"Charles","lastName":"Piazza","titleText":"Commercial Salesperson","emailTxt":"charles.piazza@hendrickauto.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"certifiedEmployee":false},{"id":472181,"personPtyId":36582770,"firstName":"David","lastName":"Johnston","titleText":"Sales Advisor","emailTxt":"david.johnston@hendrickauto.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43112,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false}]

Hendrick Chrysler Dodge Jeep RAM Birmingham

(4.7) 689 reviews

Dealer on Cars.com since July 2014

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.7
689 lifetime reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Birmingham from DealerRater.com
  • Shane F.

    Good deal, good staff, Kristy Duke is the example for making a truck purchase or any kind to get you what you want at a dealership. I live in Pensacol...a FL, no dealer in Pensacola could get me what I wanted, So I worked a deal on the phone for a week Saturday-Saturday And I was home by 6 o'clock Saturday with my New truck .

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great customer service!

    Deandre Whisnant was great with selling me a car that was perfect for my daughters "sweet sixteen". I cannot thank him enough for all his help

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great experience!

    My experience at Hendrick was great. I felt well taken care of and very informed throughout the entire car buying process. Thanks for all of the help!...

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.7

61 lifetime reviews of the Service Department.
Includes reviews of Hendrick Chrysler Dodge Jeep RAM Birmingham from DealerRater.com

  • A long and frustrating ordeal

    After purchasing my car from carmax August 8th, 2 weeks later, I had to take it back to carmax due to numerous warning lights harassing me involving t...he 4 wheel drive shift, etc..carmax eventually had to ship it off to the downtown location. Needless to say, they did not fix the problem after having my vehicle approximately 2 weeks. 2 weeks later, the warning lights revisited. I called the Hoover location and left a message with the service department to no avail. So I reached out through the email center, and they stated that they would contact them for me. After no response for a week, I drove up there November 20th and was told to bring it in on the 27th due to Thanksgiving. Chris Sloan was assigned to me, and got me a loaner vehicle the next day. Needless to say, they had to order a part which should have been replaced the first time at the downtown location. Chris was very attentive and quick to respond via text making the experience bearable. I receven my Jeep back approximately one week later, and so far so good. Chris had her cleaned up and sparkling awaiting my arrival. Chris, you rock!!!!! As far as the experience I've had with the entire ordeal, thumbs down. Chrysler, you guys need to get your stuff together especially if you are affiliated with the downtown location.

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Jimmy Jones in the service department was great

    Jimmy Jones in the service department was very helpful! He kept me up to date on everything about my car. He was very friendly and helpful. He desc...ribed everything to me that was wrong and went in to detail when I asked more questions! He is very nice and kept me informed. I never had to wonder how much longer my car was going to take.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Wheel Balance

    $19.95 and up*

    Oil, Filter Change

    $34.95 and up*

    Tire Rotation

    $24.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

About Our Dealership

Dealer on Cars.com since July 2014

Our team at Hendrick would like to thank you for visiting our website! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Birmingham, Alabama, the staff at Hendrick will help you find the Chrysler, Jeep, RAM or Dodge vehicle you want. At Hendrick we offer a searchable online inventory of new Chrysler, Dodge, Jeep and RAM cars in Birmingham, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Chrysler, Jeep, RAM, Dodge or quality used car that you have been searching for.

"100% Pre-Owned Certified Vehicles- Quality and Value with Alabama's Giant! I Like it Like That!!!"

Top Reviewed Employees

James Kennedy

Client Advisor

82 reviews

Amber Williams

Client Advisor

25 reviews

Corey Burdine

Sales

48 reviews

Mike Laster

Sales

21 reviews

Justin Bell

Client Advisor

15 reviews
Hendrick Chrysler Dodge Jeep RAM Birmingham
1624 Montgomery Hwy Birmingham, AL 35216
New (205) 994-6164
Used (205) 994-2459
Service (866) 976-3175
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.