[{"id":458326,"personPtyId":35402326,"firstName":"Pasha","lastName":"Iqbal","titleText":"sales and lease consiltant","shortBioText":"I have been in this business for quite a while and take pride of serving my respectable clients, who tends to stay with me due to trust and faith for their automotive needs. Other than selling cars, I believe safety and the budget of my clients is extremely important to me. I don't consider this my job but i's my passion to see those happy faces, when they pickup their vehicles.","emailTxt":"piqbal@crestautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28042/employees/03b166bb0f8c.jpg","drDealerId":28042,"industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445216,"personPtyId":33251433,"firstName":"Jim","lastName":"Leva","titleText":"Owner","emailTxt":"jamesr.leva@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28042/employees/a859b34e29ea.jpg","drDealerId":28042,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":458345,"personPtyId":36852679,"firstName":"Dave","lastName":"Lungarini","titleText":"Sales and Lease Consultnant","emailTxt":"dlungarini@crestautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28042/employees/b22a7d670c0d.jpg","drDealerId":28042,"industryStartDtUtc":"-31536000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454523,"personPtyId":34270679,"firstName":"Terry","lastName":"Towers","titleText":"Sales and Lease Consultant","shortBioText":"Married with 2 grown children & two grand children. I enjoy helping my customers to find the right vehicle for themselves, and will work hard to give them the best deal I can. Crest Ford is the dealership that works with me to make this happen.","emailTxt":"Ttowers@crestautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28042/employees/eeaba54d37de.jpg","drDealerId":28042,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"951868800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Crest Ford

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Crest Ford Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 4:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2011

Welcome to Crest Ford of Niantic, where you'll save the most on the Connecticut Coast! We may be a small dealership, but

...

our focus on customer service is second to none, and it shows through our wide base of loyal customers who come from near and far to buy and service their vehicle with us. Looking for a Ford dealer near New London, Norwich, Madison, or Old Saybrook CT? We are a short drive away. Visit our website a http://www.crestfordofniantic.com

"Southeastern Connecticut's Authorized Rocky Ridge Truck Dealer. Come Test Drive One Today!"

Service

New Brake Pads/Shoes (Front)

$99.95 and up*

New Brake Pads/Shoes (Rear)

$99.95 and up*

Multi-Point Inspection

Complimentary

Wiper Blade Replacement

$19.96 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
230 lifetime reviews. Includes reviews of Crest Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2019

    Best service department I have ever been to, much better than the other Ford dealer that I was using in the past

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2019

    Service was excellent. Service Manager was very attentive to all necessary requests..

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    Came in for service or repair
    Did make a purchase
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  • March 6, 2019

    Makes you feel comfortable and they only do what you need done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Matthew, we are happy we could make your experience a positive and comfortable one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    September 24, 2019

    This small car is better than expected. Great on the highway and around town. Handles very well and has good pick-up for a 4 cylinder. The dealer replaced... the double clutch under warranty due to mild shuttering. I did not have to press the issue. In fact I had more conservative ideas, such as computer issues. Instead dancing around the warranty they stepped up and replaced the clutch instead. They assured me that the transmission fluid was changed in order to replace the clutch. Something many mechanics say that should be every 50k miles not 100k. Gas intake canister recall just fixed. Motor-craft makes silicone infused wiper blades, more expensive but last longer. Using Crest for the oil changes also. Good mechanics stress use the right oil formation for that engine. The old saying oil is not oil.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi David, thank you for your positive comments! We're always happy to help if anything else comes up. We appreciate your business and hope you have a ...great day!

  • 5.0 out of 5
    September 10, 2019

    Was very satisfied with overall experience and would go there again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Barbara, we're glad to hear you are satisfied with your experience! If you ever need anything else from us, please feel free to give us a call o...r stop by. We're always happy to help!

  • 5.0 out of 5
    September 6, 2019

    Friendly staff great service Mike and Ben were great I will continue to bring my car to them

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Eddie, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    August 18, 2019

    The whole process at Crest was great! I first met my salesman, Pasha, on a Saturday afternoon... He was very helpful and not pushy at all. Went in 2... days later on Monday and told him what I wanted. The process from start to finish was very streamlined. The environment at the dealership is very comfortable. The service department is very friendly and I would definitively recommend purchasing your next vehicle at Crest Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Anthony, thank you for your great comments about Pasha! We're glad we could assist with your purchase, and we hope you continue to choose us for... all your vehicle needs. Thanks again!

  • 5.0 out of 5
    July 29, 2019

    Service department is outstanding . I?ve been talking my car there for last six years and I?ve sent other friends there. Each and everyone has thanked... me for the recommendation. I just recently purchased my 2019 Explorer replacing my 2011.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 15, 2019

    Service is efficient and staff is always friendly . The waiting area is comfortable and has water and coffee available. A pleasant experience

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Pasquale, we're glad you enjoyed your experience with us! We try to provide all of our guests with a great atmosphere and quality work that you ...can trust. We hope to see you here again down the road!

  • 5.0 out of 5
    July 15, 2019

    I was looking for a used F-150 with a very specific list of options and limited miles. They were able to find one coming off a lease and bought it before... auction. This resulted in significant savings for me. They went the extra mile to ensure what I was looking for was actually what I needed. Their knowledge of options and costs combined with good listening of my needs provided for a very pleasant car buying experience.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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