Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys

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Reviews

Average Ratings

4.9
416 lifetime reviews. Includes reviews of Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys from DealerRater.com
  • Great Experience

    After quite some time i finally caved in and traded in my car and leased a Jeep. I was quite skeptical as previously I had had negative interactio...


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    After quite some time i finally caved in and traded in my car and leased a Jeep. I was quite skeptical as previously I had had negative interactions with this dealership before its new ownership. It it up to date, the staff from one to the other helped me and were actually approachable and willing to work in a non sleezy way. It was an actual pleasure that only took one day total from start to finish. Much do my dismay. I would highly recommend Justin Andreas (Sales) and Ton Quartone (Sales Manager). All in all I would recommend them and the dealership with out any reservation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Customer Service

    MITCHELL HOROWITZ IS THE MAN!!!! Customer service was excellent. It was like talking to a friend that I've had for years. Told him exactly what I ...


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    MITCHELL HOROWITZ IS THE MAN!!!! Customer service was excellent. It was like talking to a friend that I've had for years. Told him exactly what I wanted, he worked the numbers, then Mitchell and his team gave me a great deal on a Chrysler 300S with a crazy unique color! They paid off the remaining balance on my previous leased car that I got from a different dealer and got me into this car. Again, customer service was awesome! Thank you to Mitchell and the rest of his team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No hassle purchase
    May 23, 2017

    I hate buying a new car since I do not have hours to waste. My experience with the purchase of my new Jeep Cherokee Overland was hassle-free and ...


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    I hate buying a new car since I do not have hours to waste. My experience with the purchase of my new Jeep Cherokee Overland was hassle-free and fast. I highly recommend Sergio!

    Does recommend this dealer

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  • Would shop there again

    Was helped by Justin Andreas, Super nice, low key, answered all my question, would love to work with him again.


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    Was helped by Justin Andreas, Super nice, low key, answered all my question, would love to work with him again.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Sergio is the man!
    May 22, 2017

    Great experience, the team was super patient, my boyfriend was really taking his time to buy; as one does when buying exspensive things. Really wo...

    Russell Westbrook Chrysler Dodge Jeep Ram

    Mallory, thank you for taking the time to share your experience. We don't mind that your boyfriend was taking his time to purchase. We rather you ...


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    Great experience, the team was super patient, my boyfriend was really taking his time to buy; as one does when buying exspensive things. Really worked with our price and the facility was great!

    Does recommend this dealer
    Russell Westbrook Chrysler Dodge Jeep Ram

    Mallory, thank you for taking the time to share your experience. We don't mind that your boyfriend was taking his time to purchase. We rather you leave our lot completely satisfied with your purchase. Our team works hard to help our customer feel confident in their purchase. Congratulations on the new Jeep and we look forward to seeing you again.


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  • Good service from Roger and Scott
    May 17, 2017

    Salesperson (Roger) was not pushy at all and was very friendly and answer all my questions. Dealership was nice and clean and loved the fact tha...

    Russell Westbrook Chrysler Dodge Jeep Ram

    Hernan, thank you for taking the time to share your experience. We are truly delighted to hear that Roger was very friendly and knowledgeable. It ...


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    Salesperson (Roger) was not pushy at all and was very friendly and answer all my questions. Dealership was nice and clean and loved the fact that they had TV to watch sports

    Does recommend this dealer
    Russell Westbrook Chrysler Dodge Jeep Ram

    Hernan, thank you for taking the time to share your experience. We are truly delighted to hear that Roger was very friendly and knowledgeable. It truly was a pleasure and we hope to see you again for your first service.


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  • Excellent Experience
    May 14, 2017

    What a wonderful staff! Excellent customer service! Helpful, informative, and awesome experience! Highly recommend. Especially Sergio Cortes he to...

    Russell Westbrook Chrysler Dodge Jeep Ram

    Thank you for taking the time to share your experience with us. We are pleased to hear Sergio and Raid were both helpful, informative and provided...


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    What a wonderful staff! Excellent customer service! Helpful, informative, and awesome experience! Highly recommend. Especially Sergio Cortes he took very good care of me and my parents! So happy with my experience here

    Does recommend this dealer
    Russell Westbrook Chrysler Dodge Jeep Ram

    Thank you for taking the time to share your experience with us. We are pleased to hear Sergio and Raid were both helpful, informative and provided you with an awesome experience. Our staff works hard to make it an enjoyable experience. Congratulations on your new vehicle and we look forward to seeing you again.


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  • Wonderful experience!

    What a wonderful staff! Excellent customer service! Helpful, informative, and awesome experience! Highly recommend. Especially Sergio Cortes!


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    What a wonderful staff! Excellent customer service! Helpful, informative, and awesome experience! Highly recommend. Especially Sergio Cortes!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Experience
    May 12, 2017

    Thanks for working with us!! Sergio made the experience of purchasing a new vehicle very pleasant. Even though he had many customers coming out t...

    Russell Westbrook Chrysler Dodge Jeep Ram

    Thank you for taking the time to review your experience with Sergio. It is gratifying to know he worked hard to earn your business and most import...


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    Thanks for working with us!! Sergio made the experience of purchasing a new vehicle very pleasant. Even though he had many customers coming out to the dealership asking for him. Sergio completed the whole process with us. Thank you

    Does recommend this dealer
    Russell Westbrook Chrysler Dodge Jeep Ram

    Thank you for taking the time to review your experience with Sergio. It is gratifying to know he worked hard to earn your business and most importantly, meet your needs. Congratulations on your Jeep! We appreciate your business and your kind words. Give us a call if you have any question or concerns on your new purchase. Thank you.


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  • Great service really kind
    May 8, 2017

    Roger was my sales man that helped me out today for my out of my Dodge Journey and into my dream car Dodge Challenger SXT .... he made it easy and...

    Russell Westbrook Chrysler Dodge Jeep Ram

    Inge7221, Roger and our team at Russell Westbrook enjoyed assisting you into your dream car a Dodge Challenger SXT! It is always a pleasure doing ...


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    Roger was my sales man that helped me out today for my out of my Dodge Journey and into my dream car Dodge Challenger SXT .... he made it easy and got my payment to as close as I needed it to be he was really awesome listened to what I wanted did the work found it and delivered it just as I expected it to be ... I have been to many dealerships and had many cars and by far ROGER .L IS THE BEST ASK FOR HIM WHEN U WANT TO GO GET A CAR AT THIS DEALLER

    Does recommend this dealer
    Russell Westbrook Chrysler Dodge Jeep Ram

    Inge7221, Roger and our team at Russell Westbrook enjoyed assisting you into your dream car a Dodge Challenger SXT! It is always a pleasure doing business with you and we hope to see you again. Give us a call if you have any questions please give me a call.


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