I found a vehicle on thier lot that I was interested in. Once I got to their store, there was a sales person already dealing with a customer. Understanding... that their not a "big name" dealership, I would have at least thought of to be acknowledged. Oberserving his professionalism, which there was none, standing with feet wider than shoulder length apart and arms crossed. Long story short, not impressed with their customer service.
This place reminded me of the traditional small town trusted "car guys". Good selection of quality used cars for fair prices. They are NOT the glitzy car... dealer franchise, nor the shady independents sellers of questionable cars. Easy to work with and very pleasurable buying experience.
My wife & I had a very positive experience purchasing a used automobile from Fredericktowne Motors. There were no surprises at any point in the process... and the salesperson, Henry, did everything he said he would. Our independent mechanic performed a pre-purchase inspection and after a thorough look reported the car to be in very good condition. We are happy with the price and terms of the sale. After owning the car for a month and taking a long road trip, we continue to be very pleased with our purchase. To anyone considering purchasing a used automobile, we would unconditionally recommend Fredericktowne Motors.