Reviews

Average Ratings

5.0
3 lifetime reviews.
  • Internet Truck Purchase

    This was my first internet purchase of a vehicle. Jeff and Thomas made the process very easy. We drove 5 hrs to pick up the truck. We were give...


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    This was my first internet purchase of a vehicle. Jeff and Thomas made the process very easy. We drove 5 hrs to pick up the truck. We were given plenty of time to test drive and check out the condition. All was as described and there was no pressure to complete the deal. They arranged very favorable financing and we had no issues with the truck on the drive back home. I felt relaxed when another customer came and brought treats for Diesel the cat. Continued success to Jeff and Thomas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    This was truly the best experience that I have had purchasing a used car. I have purchased about 12 cars in my lifetime, all but one were used ve...


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    This was truly the best experience that I have had purchasing a used car. I have purchased about 12 cars in my lifetime, all but one were used vehicles. I drove two hours to check out a vehicle that I found online. Jeff (the sales rep) didn't know that I had driven two hours to see this vehicle. I was welcomed with open arms. I then drove the vehicle and knew that I was going to take it home that day. Prior to making the trip to the dealership I contacted my credit union for financing, so I already had a check to finance the truck. Jeff also didn't know that. So first we talked about my trade in value and he agreed to give me exactly what I wanted. Then we talked about the price on the new/used truck and I was able to wiggle him down a little bit. I did this to ensure that the two transaction were separate and that the difference wasn't getting tacked on to the end of my new/used truck. OK so I'm happy and I am ready to pull the trigger and make the purchase. I then tell Jeff that I have a check and am ready to make the purchase. He said OK, but if you don't mind telling me, I would like to know your intrest rate. I told him eight percent and he asked me what my credit score was, so I told him and he said that he was sure that he could do better than that. He then pulled my credit and was able to get me a 3.5 %. I was amazed. I got the exactly what I wanted, making a payment $200 a month less than I was expecting to pay. I would definitely recommend this dealership to family and friends. Thanks for everything Brookbank auto. Semper Fi

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good lot

    Great place , great cars, and great deals. The lot was nice and spacious so anyone feeling cluster phobic. The cars and trucks ran nicely and the ...


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    Great place , great cars, and great deals. The lot was nice and spacious so anyone feeling cluster phobic. The cars and trucks ran nicely and the people there are very friendly and know what they are doing .stop by and see what they got they are really good with there customers .

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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