[{"id":46506,"personPtyId":38553244,"firstName":"Ken","lastName":"Bundy","titleText":"Sales Consultant","shortBioText":"Ken has called Long Beach home for most of his life. With over 10 years of automotive experience and over 6 years with Harbor Automotive, Ken is extremely knowledgeable. Recently Ken joined Harbor Automotives new sister store Harbor Hyundai and because of his experience and hard work, has provided a unique and pleasant experience for his customers. One of his beliefs is that the most important action a sales consultant can take in the purchase of a new vehicle is to listen to the customers needs. This recipe for success has allowed Ken to maintain top customer satisfaction scores for both repeat and referral customers.\r\n\r\nKen looks forward to meeting your customer expectations and helping you with your next purchase.","emailTxt":"KBundy@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":335,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/kbundy-medium-.jpg","drDealerId":35023,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":46513,"personPtyId":38553258,"firstName":"Mike","lastName":"Casalegno","titleText":"Internet Manager","shortBioText":"Mike was born, raised and currently resides in Long Beach, California. At the age of 18 he decided to take a foray into the Automobile business at auctions and has never looked back. Mike\u001as automotive career has provided him with many different opportunities and experiences. When Harbor Automotive provided him with a chance to grow roots at its newest store, Harbor Hyundai, he grabbed hold. At Harbor Hyundai Mike is an internet manager that makes customer service his number one priority. He is quoted most often with saying \u001aIf your happy, I\u001am Happy,\u001a simple and to the point.\r\n\r\nOn his day off Mike enjoys heading to any of the local sports teams that southern California has to offer.","emailTxt":"MCasalegno@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":445,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/cfa45b2a-e1cc-4a23-a19c-67c9a3f4e0c7.jpg","drDealerId":35023,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":78113,"firstName":"Jake","lastName":"Bumacod","titleText":"Service Advisor","shortBioText":"Jake was born in Omaha, Nebraska and eventually moved and completed his high school education in the Philippines. After graduating Jake decided a career in the automotive industry, servicing consumer\u001as needs would be his best fit. Jake finished his automotive courses at Harbor College in 1984 and has never looked back. With over 27 years of service experience, 25 years GM certified, Jake is the man to service all of your car needs. What Jake finds most rewarding with his job is the ability to both educate and help promote proper maintenance for a long relationship with customer and automobile. With a high customer satisfaction score and an attitude like above there is no wonder why his customers come back.\r\n\r\nWhen Jake is not helping a customer through their car concerns you can find him enjoying time with his family. Jake is also a very avid fisher and always looks forward for a chance to enjoy the great outdoors.","emailTxt":"rbumacod@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":337,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/7b574c80-4fcb-4a68-8610-78af2314d92f.jpg","drDealerId":35023,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":179761,"firstName":"Scott","lastName":"Jones","titleText":"Service Advisor","emailTxt":"sjones@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":609,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/b384a87c-e09e-4a3d-b765-f7918ff17627.jpg","drDealerId":35023,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":46512,"personPtyId":38553456,"firstName":"James","lastName":"Kraft","titleText":"Sales Consultant","shortBioText":"James was born in Chicago, Illinois and grew up in Los Angeles where he attended Santa Monica College. Before joining the auto industry, he was a representative in the music industry for over 21 years. James has been selling Hyundai\u001as since 2000 giving him over 10 years of experience with the brand. This makes him one of the most experienced Hyundai sales consultants in the area and a foundation at Harbor Hyundai. He has always considered himself a car enthusiast and this is one of the reasons why he is successful at meeting customer expectations. Hyundai stresses high customer satisfaction and James has always followed suit providing a good fit between the customer, vehicle, and the experience.\r\n\r\nJames, customer satisfaction scores consistently rank high at both Harbor Hyundai and the local area, and he strives to settle for nothing short of a flawless experience. \r\n\r\nWhen not at work James can be found socializing with friends, sharing a dinner with his daughter, and singing Karaoke","emailTxt":"JKraft@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":293,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/jkraft-medium-.jpg","drDealerId":35023,"dealerEmpStartDtUtc":"1238544000","industryStartDtUtc":"954547200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":491055,"firstName":"James","lastName":"Kraft","titleText":"Sales Consultant","emailTxt":"jkraft@harborhyundai.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":445916,"firstName":"Aaron","lastName":"Soto","titleText":"Internet Manager","shortBioText":"Aaron, was born in Mexico City, Mexico before the moved at a young age to Huntington Park, CA where he has resided ever since. At Harbor Hyundai Aaron is ready and prepared to not only meet but exceed your expectations for all of your car purchasing needs. Fluent in both English and Spanish and up to date with the latest Hyundai training Aaron will make sure your up to date on all the latest Hyundai vehicles.\r\n\r\nWhen Aaron is not training with the last Hyundai products he can be found enjoying some of the finer delicacies of life. He is an avid car enthusiast, animal lover, and can also be found enjoying hiking and being in the outdoors.","emailTxt":"asoto@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/02478c95ef18.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":445926,"firstName":"Oscar","lastName":"Rodriguez","titleText":"Sales Consultant","shortBioText":"Oscar was born D.F Mexico and as such one of Harbor Hyundai\u001as prominent bilingual sales consultants, fluent in both English and Spanish. While the eldest of three brothers Oscar is used to taking care of the needs of both family and his customers. His enthusiasm of both cars and the Hyundai brand has translated into rave reviews and the utmost respect of customers who have had the pleasure purchasing a car from him. Oscar would be happy to help his customer find the perfect Hyundai to fit their needs.\r\n\r\nDuring his time off Oscar enjoys watching his favorite sport baseball and when the heat in southern California turns up, taking a cool dip in the pool.","emailTxt":"orodriguez@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/db0482513032.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":60970,"personPtyId":38554427,"firstName":"Paul","lastName":"Zipagang","titleText":"Sales Consultant","shortBioText":"Paul was born and raised in the Philippines. When Paul finished his education he decided that the automotive industry was perfect fit for him. He started selling vehicles in 1989 and has never looked back, he always enjoys being able to pair the right vehicle with the right person. Paul brings to the Harbor Hyundai family a unique automotive outlook having been with many different makes such as: GM, Mitsubishi, and Chrysler. His long term commitment to the industry and vast knowledge of multiple franchises allows him to quickly and accurately answer questions from his customers. Paul is now extremely proud to be representing such a brand line Hyundai and looks forward to answering your product questions.\r\n\r\nWhen Paul is not at work you can find him working around the house, as he enjoys to ever improving his household. After he finally takes a break from working he also enjoys watching his son play basketball, and traveling for his tournaments.","emailTxt":"pzipagang@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":159,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/6e376a84-c8e8-4e67-b3a1-05aac1e1668c.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":282104,"firstName":"Esteban","lastName":"Morfin","titleText":"Service Advisor","shortBioText":"Esteban was raised in So. Los Angeles. He studied Automotive through High School then attended Universal Technical Institute (UTI) in Phoenix, AZ. Upon his return, he continued his career for 6 yrs. as a Service Technician at various GM dealers. Esteban stepped away from repairing vehicles to install LoJack systems for 3 yrs. then an Account Manager for 1 yr. He then worked at Firestone Complete Auto Care for 3 yrs. as a Service and Tire Manager. Esteban took the opportunity to return to a dealership as a Service Advisor at Riverside Hyundai, and after 2 ½ years there, he now calls Harbor Hyundai home, as of January 2015, and looks forward to consulting you on all of your vehicle service needs. His spare time is spent enjoying quality time, playing and going on adventures with his 3 children. His first daughter was born in 2004, his son in 2006 and youngest daughter in 2013. Besides working on cars, his main hobby is learning and installing Car and Home Audio, Video and Electronics","emailTxt":"emorfin@harborhyundai.motosnap.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":183,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35023/employees/a435bf6c26ed.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":43955,"personPtyId":38553197,"firstName":"Kevin","lastName":"Johnson","titleText":"N/A","emailTxt":"kjohnson@harborchevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35023,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Harbor Hyundai

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
3638 lifetime reviews. Includes reviews of Harbor Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 8, 2020

    Fast and friendly service. Good communication. Great location for test driving. Special thanks to Mike from internet sales for helping me drive out with... a new car within hours!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Casalegno

    Internet Manager

    (4.9) 445 reviews

  • 5.0 out of 5
    August 7, 2020

    The most human to human interaction I've had and seen from any dealership where i didnt just feel like a buyer but a friend who needs a car in these difficult... times in 2020.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 3, 2018

    Smooth process, great deal, pleasant surroundings. I enjoyed the shopping process and NO high pressure sales. I bought a used Sonata which is smooth... riding and very roomy. I recommend visiting this dealership and find what good deals are awaiting you!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2020

    Walked in to look for a used car walked out 3 hours later with a brand new car. Very efficient friendly team, great salesmanship, BRAVO!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2020

    Associate Jake is always courteous and professional, he provides Superior service. He was recommended by a friend and I must say I am very impressed.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jake Bumacod

    Service Advisor

    (4.9) 337 reviews

  • 5.0 out of 5
    August 2, 2020

    Found my new car after an internet search when a local dealer's price seemed high. Mike Casalegno and Dave Persuad gave me a great price, let me take a... test drive and completed all the paperwork while the car was getting washed and gassed! Probably spent less than an 90 minutes total including paperwork for the financing. I will never by another car any other way, both of these guys were matter of fact and held true to their word. If you like the give and take of bartering and feeling like you're getting squeezed, you won't like the way Harbor Hyundai does business.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Casalegno

    Internet Manager

    (4.9) 445 reviews

  • 5.0 out of 5
    August 1, 2020

    I just leased my third Hyundai from Harbor Hyundai! I keep going to them because their customer service is exceptional as well as the excellent deals they... gave me! Don't bother with the other South Bay Hyundai Dealerships, go straight to Harbor Hyundai!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2020

    I have bought many cars over the years and had experience with many dealerships. The sales consultant listened and was professional. The dealership performed... expertly.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2020

    This is the 4th vehicle I've picked up from this dealership and Mike NEVER lets me down! Seriously! Can't say enough about this establishment and looking... forward to more purchases from this establishment in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Casalegno

    Internet Manager

    (4.9) 445 reviews

  • 5.0 out of 5
    July 27, 2020

    Mike Casalegno is the best! Great aura and professionalism. Superb work ethic and knowledge. I am totally satisfied and thankful for all the good help

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Casalegno

    Internet Manager

    (4.9) 445 reviews

View More Reviews