The sales staff at Harbor Hyundai was a genuine pleasure to deal and work with. From the moment that I reached out to them, my salesperson - Doug Van
Dyck - was everything that I could possibly have wanted or hoped for in a car salesman. He worked diligently to help locate the exact vehicle that I was looking for, he responded to every single one of my e-mail messages in a timely manner, he was so transparent and forthcoming about the cost of the vehicle and my estimated monthly payments, he went way above and beyond in his quest to help me secure financing, and above all, he was so full of patience and understanding everytime I had an issue or concern that I raised. Of all the nightmare stories I've heard about car salesmen being too aggressive, too pushy, and too intimidating, Doug was a welcome departure from that stereotype and he embodied every characteristic that anyone could possibly want in a car salesperson. And apart from him, everyone else at Harbor Hyundai treated me with wonderful kindness and professionalism. They treated me like I was a human being, rather than just a sales lead. The finance manager, in particular, was a BLAST to work with and he made the paperwork process very simply and easy. Best of all, I was extremely pleased with his response when I respectfully declined the additional warranty and service options. He showed respect for my decision and he didn't try to pressure me into changing my mind. Overall, my experience at Harbor Hyundai was everything I hoped it would be. I would not hesitate to recommend this dealership to anyone and everyone who is interested in buying a Hyundai. In fact, I drove well over 2 hours just to get to Harbor Hyundai - but I am very pleased to say that it was WELL worth the drive!! Hyundai should be so proud of these gentlemen. They did an EXCEPTIONAL job and I will gladly return when it's time to buy my next new Hyundai!!
I feel I leave in car in good hands every time I go there. Excellent service, fast and reliable. Is also very convenient as they can drop me and pi
ck me up from my office when the car is ready.
Awesome car, awesome deal, incredible staff and one great experience. Overall very happy with our car and definitely understand all of our bells and w
histles with the car.
Had a pleasant visit at dealership and Mike the Manager handled everything with great ability.Cared and worked within my price ranges and the team was
Great great customer service the best experience I've ever had in my life will do business again and expect the same experience thank you.
Harbor Hyundai is great. Ken took his time and showed me a few cars I was interested in. Took a test drive and started the paperwork. We were past cl
osing time and there was never a rush to complete to the deal. Overall great experience. The way car buying should be.... fun. The Customer Service was more than excellent. Not too mention the prices here are amazing. This is my 3rd car my family has bought at this location. We will definitely be coming back and asking for Ken next time around
Came in for courtesy check of my new (used) Hyundai that I bought in October- great appointment. I know going forward my car and I will be well cared
for by the team at Harbor Hyundai
James was very thorough and did a great job second car was leased got a good price was very happy with our car buying experience
Mike is beyond helpful kind and knowledgeable. He does everything in his power to make your experience the best it can be. He also helps break everyth
ing down and make it easier to understand and helps you pick the best option for you.
Thanks to Leonard and Ken, who both completely went out of their way to take care of me as a handicapped woman, I will be back to do more business. T
hey are shining examples of how the disabled like to be treated...with respect, patience and a pleasant demeanor. Both know their product exceptionaly well and even brought various cars to me since it???s dufficult for me to walk. I am going to tell all my friends these salesmen and dealership are disabled friendly. I am so happy with this dealership!!