Reviews

4.0 out of 5 4.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 23, 2018

    Car broke down on the second day they claimed to fix it and I’m still having starting issues and was told I need to see a light come on before another... repair. To add they gave me a spare key as a gift that doesn’t work now I have to spend 250 to get another first time at a dealership and I’m not pleased.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2017

    I somehow found this beautiful used Mercedes convertible car online, not only is the car dealership professional and pleasant to deal with, I was able... to negotiate a very good deal with the owners. It was worth every penny for the Travel and time to purchase such a awesome car. Definitely will be back to do business again with the dealership. Happy happy! ¿¿¿¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 14, 2013

    Bought a used vw jetta from Matt at minnow motors about two weeks ago. Car was not only the nicest out of the 4 we looked at in dutchess county, but it... was one of the cheapest and Matt was the least pushy salesman me or my parents had ever dealt with. had it ready in 24 hours for my pickup, fully detailed, inspected, and oil changed. I'm so happy with the car, they even helped me get financing at a local bank , and a decent rate, and I had very little credit before. These guys have another customer for life !! Thanks again ! Brenda

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2016

    This buying experience was different from any other car buying experience I have ever had. Did what they promised, stood behind their words, pleasant,... almost too good to be true. But it has been true! I sold Mercedes Benz autos and these guys were better than my guys were. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2016

    Matt and his team at minnow motors were extremely helpful in finding me just the car I was looking for. They made sure everything was taken care of in... a timely matter at such a great cost too, he went down on the original price to make it more suitable for me. I've had the car for 4 months now and I still LOVE it! I would definitely recommend them to anyone looking for a used car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2016

    I just bought my first car from Minnow, and I couldn't be happier with the experience. Matt and his team were very patient with me as I test drove a dozen... cars. I never felt like they were annoyed by my indecision or the fact that I brought my entire family (mom, dad, and brother) with me. In the end, they put me in a beautiful car that I love, at a great price. They took care of the registration & plates, and walked me through the insurance and loan process. I'll be a customer for life! Can't say enough good things about my experience at Minnow.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 12, 2015

    I thought email goes right to phone all wanted to know about financing never got courtesy email Thanks

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm really sorry to hear that. I apologize, We get hundreds of financing questions a week. Give us a call at 845-473-4067 for any questions you may ha...ve. Thanks.

  • 5.0 out of 5
    September 8, 2015

    I recently wrote a review about Minnow Motors that was not very favorable. I recently spoke to the owner, Matt Minnow, and I was totally impressed with... the fact that he called to discuss the review. We both are in agreement that the situation on both sides could have been handled better. The fact that he called to discuss has changed my mind about the "overall" experience. When I wrote the initial review I was somewhat angry at the time and should waited before writing the review. Hopefully Matt and I have learned something from this experience. His staff was very professional, sympathetic to my wait time, and the listed price was lowered considerably. I hope this helps others when reading reviews about Minnow Motors.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2014

    These guys are awesome! I worked with Matt and Mark, and both of them were exceptionally helpful and friendly. They worked with me to find the perfect... car, and any issues that I had, they helped to resolve. Not at all pushy or obnoxious, like some other car dealerships that you might come across. It seems like they are all about making the purchaser happy, and not just to make a quick buck. Great people...great business...will definitely send potential buyers their way.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2014

    Purchased a car from Minnow Motors a few months ago. Tommy was very helpful with showing all the vehicles and helping me choose the right one for me. Upon... purchasing the car, Matt, the owner, was able to make sure the car was given the proper service before handing me the keys. The car has been running perfect ever since. These guys were the least pushy, most reasonable, and friendliest car dealers I have ever worked with. I would recommend anybody to pay these guys a visit. Minnow Motors has a customer for life!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews