Rick Ball Ford Lincoln - Sedalia

New 877-968-7953 Dealer Website
Used 877-315-3955 Email Dealer
Service 877-468-0219

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Reviews

Average Ratings

4.9
70 lifetime reviews.
  • Above and Beyond Service!!

    I went in today to get "the works" done on my truck. It was my first time and I was thankful for the friendly service. As I jokingly mentioned not...

    Dealer Response

    April, Thank you so much for your kind words, and taking the time to share them. I know Don takes great pride in providing the best customer servi...


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    I went in today to get "the works" done on my truck. It was my first time and I was thankful for the friendly service. As I jokingly mentioned not to look at how dirty it was, Don Goodall, a member of the service team, offered to give my truck a complimentary wash! He then explained how the Loyalty Card worked and gave me one. I really enjoyed the comfortable waiting area with free soda, tea, and coffee(not to mention Starbucks!). Thank you so much for going above & beyond what was expected!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    April, Thank you so much for your kind words, and taking the time to share them. I know Don takes great pride in providing the best customer service possible. If for any reason you need something and he is not available please do not hesitate to contact us.


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  • Great salesman, great car!

    Mike was a great salesman. He handled everything for us from recommending the car, to the test driving process and all the way to the loan process...

    Dealer Response

    I am so happy to hear that you love your new car! Thank you so much for your business and for taking the time to share the experience you had purc...


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    Mike was a great salesman. He handled everything for us from recommending the car, to the test driving process and all the way to the loan process. He made the buying experience very effortless and enjoyable. He was an honest salesman who gave us a fair deal and kept our best interests as his priority. Mike treated us as friends versus just as customers. I would recommend him any day!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am so happy to hear that you love your new car! Thank you so much for your business and for taking the time to share the experience you had purchasing your new car! If there is ever a question you have, or anything we can help you with please do not hesitate to call us!


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  • D.K. Johnson

    My wife and I have purchased two vehicles from Rick Ball Ford. Jeff Ahnen was our salesman each time and we could not have asked for a better buy...

    Dealer Response

    Thank you for sharing your experience. We're happy that Jeff provided you with a great car buying experience. Thanks again, and enjoy your new car!


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    My wife and I have purchased two vehicles from Rick Ball Ford. Jeff Ahnen was our salesman each time and we could not have asked for a better buying experience. A friendly, helpful young man who enjoys his job. Buying a car is fun when dealing with Jeff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience. We're happy that Jeff provided you with a great car buying experience. Thanks again, and enjoy your new car!


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  • Mike is your go-to guy

    I knew what I wanted and Mike Jenkins helped find exactly what I was looking for. He made the process quick and easy. I rolled into town and had...

    Dealer Response

    We really appreciate your business and also the time you took to share your experience at the dealership. I will happily pass along your kind word...


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    I knew what I wanted and Mike Jenkins helped find exactly what I was looking for. He made the process quick and easy. I rolled into town and had my new truck rolling out in no time. Thank you Mike.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We really appreciate your business and also the time you took to share your experience at the dealership. I will happily pass along your kind words to Mike! Enjoy your truck!


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  • Lynne Rockett

    I purchased a 2013 Ford Escape from Rick Ball Ford in Sedalia Missouri.. It was on a Saturday. I had spoke with Jeff Ahnen several times by email ...

    Dealer Response

    Thank you for sharing your experience. We're happy that Jeff provided you with a great car buying experience. Thanks again, and enjoy your new car!


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    I purchased a 2013 Ford Escape from Rick Ball Ford in Sedalia Missouri.. It was on a Saturday. I had spoke with Jeff Ahnen several times by email and phone and had set up a time to test drive the escape on the lot.. When I got there it was ready waiting for me.. I drove away a few hours later proud owner.. It had a crack in the grill that I did not notice Jeff told me of it and had me bring it back in the following week and they replaced it.. Wonderful friendly service.. Always helpful and polite.. I will purchase my next Automobile from Rick Ball and hope to have Jeff my dealer..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience. We're happy that Jeff provided you with a great car buying experience. Thanks again, and enjoy your new car!


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  • Go see Mike!

    My husband decided it was time to retire 'Black Betty' at 365,000 miles and Mike Jenkins was tireless in the search for the right replacement. He...

    Dealer Response

    I am so happy to hear that you love Silver Bullet! Thank you so much for your business and for taking the time to share the experience you had pur...


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    My husband decided it was time to retire 'Black Betty' at 365,000 miles and Mike Jenkins was tireless in the search for the right replacement. He found 'Silver Bullet' and the rest they say...is history. We highly recommend Mike to help you find the right vehicle for you and your budget.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am so happy to hear that you love Silver Bullet! Thank you so much for your business and for taking the time to share the experience you had purchasing your new car! If there is ever a question you have, or anything we can help you with please do not hesitate to call us!


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  • Son's New Car

    Awesome dealership ambiance complemented by a team eager to accommodate the customer's needs, whichever department you're engaged with (new car pu...

    Dealer Response

    Thank you for your review! We are always happy to know when a customer has received exceptional customer service. Please let us know if you or you...


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    Awesome dealership ambiance complemented by a team eager to accommodate the customer's needs, whichever department you're engaged with (new car purchase, finance, maintenance). Jeff Ahnen, patiently, worked with us in delivering my son's new car to specifications. I plan on returning soon for the purchase of my new SUV.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review! We are always happy to know when a customer has received exceptional customer service. Please let us know if you or your son needs anything in the future!


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  • Wouldn't go anywhere else!

    After 11 years with my Escape, it finally reached a point where it was time to purchase a new car. I have bought all my cars locally and this woul...

    Dealer Response

    JulieMay, Thank you so much for your kind words, and taking the time to share them. I know both Kent and Randy takes great pride in providing the ...


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    After 11 years with my Escape, it finally reached a point where it was time to purchase a new car. I have bought all my cars locally and this would be no different. Went in to Rick Ball and immediately was greeted by people we knew. They made sure we were taken care of and every need I had was met. The sales manager even offered up more than I had even anticipated. Within 2 hours I was driving off the lot with a new Escape. Randy Goodman and Kent Buckhalter both took such good care of us. I am extremely happy with the choice and look forward to buying from them again soon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    JulieMay, Thank you so much for your kind words, and taking the time to share them. I know both Kent and Randy takes great pride in providing the best customer service possible. Please let me know if there is anything that we can assist you with in the future.


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  • First New Car since coming Home From Viet Nam

    Went to the new Rick Ball in Sedalia with the purpose of buying a new Car, and Jeff had the floor that day. With in 30 min Jeff and his floor Man...

    Dealer Response

    We sure do appreciate your business! Thank you so much for taking the time to share your experience with Rick Ball Ford Lincoln. Please let me kno...


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    Went to the new Rick Ball in Sedalia with the purpose of buying a new Car, and Jeff had the floor that day. With in 30 min Jeff and his floor Manager gave me a great deal because I was a 100 % Viet Nam veteran. Love Rick Ball and Jeff, if my Dodge truck bites the dust I will be buying a new Ford truck from Jeff

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We sure do appreciate your business! Thank you so much for taking the time to share your experience with Rick Ball Ford Lincoln. Please let me know if there is anything that we can assist you with in the future.


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  • Best Experience

    Rick Ball is a great place nice clean, salesmans are not pushy they listen to you then find the best car that they think you would like they dont ...

    Dealer Response

    Thank you so much for taking the time to share your experience with Josh! Our goal is to exceed our customers expectations if at any time we do no...


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    Rick Ball is a great place nice clean, salesmans are not pushy they listen to you then find the best car that they think you would like they dont try to upsell you like all the other places. best customer service i ever had my sallesman was Josh Bruns and i highly recomand him for anyone looking into a ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your experience with Josh! Our goal is to exceed our customers expectations if at any time we do not achieve that goal please let us know so that we can make any necessary changes. Congratulations on your new car and THANK YOU for your business.


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