Reviews

Average Ratings

4.7
899 lifetime reviews. Includes reviews of Jts Kia from DealerRater.com
  • Wouldn't take my Soul anywhere else!
    September 22, 2017

    I can't say enough nice things about JT's Kia! I didn't buy my 2011 Soul there and they honored what another dealership gave me for perks! Includi...


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    I can't say enough nice things about JT's Kia! I didn't buy my 2011 Soul there and they honored what another dealership gave me for perks! Including honoring the 60K mile warranty and free oil changes! They are professional but not stuffy, extremely thorough with their inspection of the car and very organized about the history of service. The waiting area is clean and bright, comfortable and there are free snacks and beverages provided. The service staff carefully explains what was found, what needs to be done, and how long they expect to take. I definitely will buy my next Kia Soul at JT's!

    Does recommend this dealer
    Came in for service or repair

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  • Mr and Mrs. Olin Taylor

    Jose G. was very nice, friendly and very helpful. We came in Thurs. evening and looked at a few cars. We had to walk up a hill and my husband Ol...


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    Jose G. was very nice, friendly and very helpful. We came in Thurs. evening and looked at a few cars. We had to walk up a hill and my husband Olin has lots of health problems and just did make it back to the car. Jose went and got him some water and he talked a little more with Jose about the car. Olin didn't feel good and he couldn't go in the office so he told Jose we would come back on Friday, Sept.8. It was his day off but he said to call him and he would come in so we could get the Kia Forte. Jose did a great job and answered all our questions and if he didn't know, he would go ask someone. Thanks again Jose We both love the car. Olin and Carolyn

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a Kia Sportage
    September 12, 2017

    Bought a Kia Sportage over a month and a half ago I've been waiting for the second key for it have called numerous times they said that the key is...


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    Bought a Kia Sportage over a month and a half ago I've been waiting for the second key for it have called numerous times they said that the key is in but then when I go over there they say it's not then I called again today they said the key was there I asked him to make sure I know my name they said well they needed the VIN number to be sure well how can you tell me you got the key if you got it by the name very disappointed will not by there again and will not recommend. And will not recommend you

    Does not recommend this dealer

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  • Going the extra milei
    September 10, 2017

    I continue to be amazed at the incredible customer service at JTs KIA! The Sales People, Manager and Funance Dept go beyond what is required to ac...


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    I continue to be amazed at the incredible customer service at JTs KIA! The Sales People, Manager and Funance Dept go beyond what is required to accommodate your needs and put you in a vehicle. I was not optimistic about their ability to put me in a new car, but Vince and the Manager kept works nag to get me a deal I could handle! I recommend the to everyone looking fir a new car!!!

    Does recommend this dealer

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  • Jose is a rockstar

    Jose was amazingly friendly and fun. He went of his way to explain the details of the car, came to me and greeted me right away. Went under my hoo...


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    Jose was amazingly friendly and fun. He went of his way to explain the details of the car, came to me and greeted me right away. Went under my hood and I was kind of puzzled because no one has done that for me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My experience at jt's kia
    September 6, 2017

    My reason for my review is the excellent service that is provided at JT's Kia. Every time I go I'm in and out within 30 minutes or less the team a...


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    My reason for my review is the excellent service that is provided at JT's Kia. Every time I go I'm in and out within 30 minutes or less the team at JT's are dedicated to the people and the service they provide is an A plus.

    Does recommend this dealer
    Came in for service or repair

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  • Top Notch Dealers!!
    September 5, 2017

    Terrell and his management team were super helpful, informed, and very efficient with the completion of my paperwork. I have never purchased a car...


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    Terrell and his management team were super helpful, informed, and very efficient with the completion of my paperwork. I have never purchased a car and completed all the documents in an hour or 2. Terrell and his team listened to what I wanted and made it happen. They didn't try to sell me something I didn't want and finished the paperwork in record time. I love JT's Kia! Thank you for a wonderful experience😉!!! ~ Ms. Woods

    Does recommend this dealer

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  • Car buyer

    My 3rd car from JT. A good place to buy a car. My only problem is trying to figure out how to work all the features it has. The main reason for ...


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    My 3rd car from JT. A good place to buy a car. My only problem is trying to figure out how to work all the features it has. The main reason for buying the car. Overall I am satisfied with the car a 2017 Soul+

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor service
    September 4, 2017

    I bought my first car here and the service has been terrible. He was untruthful about my interest rate. The salesman I talked to said he would wor...


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    I bought my first car here and the service has been terrible. He was untruthful about my interest rate. The salesman I talked to said he would work to get me a lower interest rate than the initial one he proposed and would be better than my bank could offer. I didn't realize until after I signed that it was higher than what he first said I was approved for and almost double than what my bank could give me. I've made multiple calls for information and got either a full message machine that hangs up on me or my name and number taken without any calls back. I've wasted time and gas trying to figure out how to get my license plate. I eventually had to go to the DMV two days before my temporary plate expires, only to have them tell me that the dealership is supposed to take care of it. When visiting the dealership, they give me another temporary plate when they have no clue what is going on and tell me to come back monday. My mom got involved and called the dealership today(monday) and Chris, the general manager, is the only one who gave any real information. We found out it would have been another wasted trip to come in as I was told. I finally got some answers about my financing as well.

    Does not recommend this dealer

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  • I never got the car

    This was the worst experience. They pushed me to buy the car (even though I was only looking to see the value of my trade in) & then tried to get ...


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    This was the worst experience. They pushed me to buy the car (even though I was only looking to see the value of my trade in) & then tried to get me approved for a car loan WITHOUT my consent! I went in at 930 & didn't leave until 4. Extremely frustrating experience.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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