Thrifty Car Sales - Springfield Hours
Thrifty Car Sales Springfield, Massachusetts specializes in auto financing. We offer a full spectrum loan options and programs. From A+ credit customers with loans starting as low as 1.9%, up to and including finance packages for customers with repos., bankruptcies, judgments and foreclosures.
We are here to help. Giving everyone in New England, from Maine, New Hampshire, Vermont, Massachusetts, Connecticut and Rhode Island access to car loans packages.
We are not like most dealers, who shy away from the behind the scenes work to get the best terms for our customers. We make the process easy.
"Be Smart, Buy Thrifty!"
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This dealer is untrustworthy. When we picked up the Acura we had purchased, they could not find a second key or get the navigation system to work (after... an hour). We were reassured that they would find the second key and find the answer to the navigation problem. After our making many unanswered calls to this dealer over the following week (we live 30 miles away), they finally responded that we were on our own for both problems and would have to get a key at our expense. We were not informed of the key problem at the time of purchase. Total fail on promises made.
We at Thrifty Car Sales pride ourselves on the highest level quality customer service. We strive to sell quality pre-owned vehicles at the lowest poss...ible price to the consumer. Mr. and Mrs. Brill were made aware at delivery that we would try to track down a second key and that it is highly unlikely that we would find one. Upon exhausting our options of obtaining a second key we reached out to Mr. Brill that there wasn't a second key for that vehicle. We also reiterated as we did when he was picking up the Acura that we aren't a new car dealership and that a second key is only given if we had received one in the first place. We also reminded him that if he needed one that we would be willing to provide him one at our cost. He then hung up the phone on us. As for the navigation glitch, the Acura is still covered by the Acura factory bumper to bumper warranty and would be covered free of charge. After spending over an hour with them trying to troubleshoot the navigation issue we told him that the car would need to go to Acura. We let him know that if he was unwilling or unable to bring the vehicle to Acura that we would be happy to do it for him.
They were awesome is their support, and knowledge of all of their merchandise. They made me feel part of a family. I would definitely suggest you check... them out!!!!!
I came in to thrifty car sales looking for a car for me and my family as soon as I came in I spoke to carl binette we went thru my options he showed me... a dodge avenger me and my wife test drove it and carl helped us with our question and helped us get a good payment for the car and the business manager helped us out when we came in to get the car .excellent service from every body at thrifty auto sales in springfield
I had seen the car I bought online and decided to go look at it. When I got there they were very friendly. I asked to take the car for a test ride and... was happily sent on my way after a quick explanation how to start the car. When I got back Dave O’neil Was friendly and amazing when I said I wanted to buy the car. They guided me through the paper work and made my descision to go there the right one. They were professional and would recommend anyone go there to get a vehicle
I’m Adan Abdi, reviewing the excellent service I got from Steven Molina gave me at Thrifty Car Sales in Springfield Massachusetts. Steven is a great person... with decent professionalism and great personality to work with people.
I walked in and was treated with respect ! Dave O’Neill helped me get out of a tough situation and into a pretty awesome car. I’m overall satisfied with... the customer service! My parents bought a car from here years ago and they still have it to this day without any major issues! Thanks again you guys!
David ONeill was our sales representative and he was extremely helpful, friendly, not at all pushy, and very honest about the history of the car. This... was probably one of the best used car-buying experiences we have had. Also, the car already seemed very clean when we drove it, but after the purchase, they went through it, again, and it looked and smelled like a new car when we drove it off the lot.
everything went smoothly. service here wasbetter than I ever hoped for. thanks to steve Molina, and his manager.....they got me into my dream car
I would, without a doubt, recommend Karl and Thrifty Car Sale of Springfield. Big dealer professionalism with a small town personal touch. I was specific... in what I wanted, and he found me the 7 passenger, AWD, Kia Sorrento that I wanted. Great service.
Dave did a great job! Great customer service! love my new Jeep!