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Reviews

Average Ratings

4.8
78 lifetime reviews.
  • Quick response to online inquiry

    Quick response to online inquiry, great customer service


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    Quick response to online inquiry, great customer service

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Experience

    Our salesman Joe Lyons was fantastic. This was the best experience by far. Joe was not pushy, explained everything, tried to get us the best deal ...


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    Our salesman Joe Lyons was fantastic. This was the best experience by far. Joe was not pushy, explained everything, tried to get us the best deal he could .Made great recommendations . By the time we pulled out of the lot with our new truck, Joe felt like family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • excellent service

    I mention to Hazel Adair of Keene Dodge that my daughter was looking for a 2017 Dodge Journey 6 cyl and there was no 6 cyl on their web site. The...


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    I mention to Hazel Adair of Keene Dodge that my daughter was looking for a 2017 Dodge Journey 6 cyl and there was no 6 cyl on their web site. The next day I received a call from sales manager, Bill Stevenson, asking what vehicle my daughter was looking for and what packages on it. He informed me that he would check around for one and get back with me. Next day he called stating that he found one, same color and packages and would have it brought to their dealership. Next day salesperson, Joe Lyons called stating that the car was being picked up and brought to their dealership and he would call when it arrived. He called and I went to the dealership with my wife and daughter. They pulled the vehicle inside for her to look at it due to it being dark outside. She looked at vehicle, like it and the price. Bill Flower, finance officer, did the paper work on vehicle. While in sales room, I talked to Mr. Boddie between his jobs. All of these people were very friendly, polite and helpful to my daughter, wife and I. Later I went with my daughter back to the dealership to have a back up camera installed. Service advisors, Tina, Jay and J.R., were very friendly, polite and helpful while we were there. M's Lisa came into the visiting room and explained to us that we were welcome to the sodas, bottles of water, snacks and coffee. She took the time to explain how to use the coffee machine, since this was our first time in waiting room. While in waiting room several employees when they came into area, they talked to us. The person who did the work on the back up camera, did an excellent job. My daughter was pleased with the work. We all could not have asked for better service or more friendly, polite and helpful staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Highly Recommend

    I recently purchased a used Jeep Wrangler from Keene and words cannot explain how grateful I am to Keene. Christine DeVor and the staff at Keene w...


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    I recently purchased a used Jeep Wrangler from Keene and words cannot explain how grateful I am to Keene. Christine DeVor and the staff at Keene went above and beyond in helping me purchase my vehicle. They were very warm and friendly and made you feel very comfortable. I have to say it was a great experience & pleasure dealing with them. I highly recommend them to anyone looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Recently bought a 2012 Subaru Outback from Keene. The buying process was quick, easy and Christina was great throughout the entire process. I live...


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    Recently bought a 2012 Subaru Outback from Keene. The buying process was quick, easy and Christina was great throughout the entire process. I live in upstate NY and they were able to handle the out of state paperwork quickly. Would recommend to anyone looking for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful experience

    I can't say enough about Keene. Having worked in the car industry for quite some time at one of the "giant" dealerships in Maryland, I can tell yo...


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    I can't say enough about Keene. Having worked in the car industry for quite some time at one of the "giant" dealerships in Maryland, I can tell you this dealership is a cut above the rest. We've purchased four vehicles from Keene over the last 10+ years and have been over the top satisfied. Every single time. We just purchased a 2016 Durango. Christine was prompt in answering all my questions, patient when I changed my mind and asked her to do more work. She was extremely helpful and worked hard to find me the right car for the right price. The sales manager, Bill, was great and understanding of our situation. I never felt any pressure to purchase a vehicle and I could tell their number one priority was my satisfaction. The finance manager, Dwayne, was honest and helped me get the best rate and terms. I can't say enough about this dealership. The service department is also tremendous. They are always up front and helpful. Making things happen when you need them. They have a loaner car program which is not very common. They are always prompt and fix my issues with utmost attention to detail. You can't go wrong with anything at this establishment.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    This was my 3rd time in 2 years going and looking at vehicles at Keene Dodge I'm very grateful to sit with Christine Devor she said she was gonna ...


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    This was my 3rd time in 2 years going and looking at vehicles at Keene Dodge I'm very grateful to sit with Christine Devor she said she was gonna get my payment under the amount she wanted to see and she did everything in her power to make it happen Keene Dodge is where my Father bought vehicles from in the past and its where I made my most recent purchase and will 100% be making my next purchase there the sales department really does their job and makes buy a used vehicle a enjoyment

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Keene Dodge: Great customer service & atmosphere

    This was my second vehicle purchase from here. Both times went very smooth. Worked with Scott the whole time and he did a phenomenal job. I would ...


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    This was my second vehicle purchase from here. Both times went very smooth. Worked with Scott the whole time and he did a phenomenal job. I would recommend this dealership to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly staff

    No pressure sales staff. Took car for ride alone which was nice. Willing to work though numbers prior to signing things. Will go back when ready ...


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    No pressure sales staff. Took car for ride alone which was nice. Willing to work though numbers prior to signing things. Will go back when ready to buy.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great location

    I had a great experience my first time at Keene-Dodge-met the owner...very nice guy!I recently moved to Jarrettsville-I'm a hop skip and a jump a...


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    I had a great experience my first time at Keene-Dodge-met the owner...very nice guy!I recently moved to Jarrettsville-I'm a hop skip and a jump away from it.everyone was so nice and Informative.¿

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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