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Reviews

Average Ratings

3.1
40 lifetime reviews.
  • Great Dealership!!!

    I purchased a used vehicle from Jay Moore at Toyota Of New Orleans and it was the busy experience ever. I have recommended all my family and frie...


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    I purchased a used vehicle from Jay Moore at Toyota Of New Orleans and it was the busy experience ever. I have recommended all my family and friends to Jay Moore awesome service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used auto

    Appetize inventory that was not available to customer no return phone call


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    Appetize inventory that was not available to customer no return phone call

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Rapid Response Time

    Cool Dealership. They responded back to me immediately and gave me the assistance I needed.


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    Cool Dealership. They responded back to me immediately and gave me the assistance I needed.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Horrible dealership

    I set an appointment for a used car was told to come in i drove 40 miles only to see the car i told the agent i did not want. The agent didn't ev...


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    I set an appointment for a used car was told to come in i drove 40 miles only to see the car i told the agent i did not want. The agent didn't even remember setting the appointment. I WOULD NEVER RECOMMEND THIS DEALERSHIP

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Landry

    Terrible dealership They Had me drive there 35 miles under false pretenses. Looking for a used car, and I was told a specific car was on the lo...


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    Terrible dealership They Had me drive there 35 miles under false pretenses. Looking for a used car, and I was told a specific car was on the lot ,and was not there when I arrived . They quite naturally tried to place me in another vehicle. I would not recommend this dealership to anyone. I would have given them Zero stars, but I was not sure it would have posted.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Made the impossible possible

    My vehicle was on it's last leg, and was generally an embarrassment. I had no down payment, and poor credit. Toyota of New Orleans made a deal hap...


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    My vehicle was on it's last leg, and was generally an embarrassment. I had no down payment, and poor credit. Toyota of New Orleans made a deal happen when it seemed impossible. I left the dealership with a great car, and I'm very satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • unprofessional, just an overall bad experience!

    My finance spoke with a salesman "Youngblood" about a used car, we get there 2 hours later of course the car was gone. showed us 2 other cars that...


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    My finance spoke with a salesman "Youngblood" about a used car, we get there 2 hours later of course the car was gone. showed us 2 other cars that was in my price range then we went to give our information for financing after that he disappeared for 20 minutes! while we were giving our information he's talking about another coworkers work ethic as if he had any himself. anyway I sat and waited for him to reappear didn't come out then I see he went ran outside on the lot with another customer, didn't acknowledge us at all as if we weren't there nd he wasn't helping us. I waited again he never came back, I watched him walk the lot with the other customer for 20-30 minutes so I went to ask the lady at the desk if someone else could help me , she paged him to the sales floor and told me that's up to him we can't do tht. umm, he never came back. I went up to him and ask him he told me oh I'll put everything in and give you a call. what?? I came to get a car nt be left in the dealership while you go help someone else and not excuse yourself or anything. just because they're buying new and I'm buying used doesn't give you the right to treat me any less than the next person, he could've told them I'm helping this customer give me a few or excuse me let me talk with them real quick. anyway I'll never go here again he made it bad for the company, I will be telling people about this encounter.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • great dealership!!

    Mr. Akkawi is the man! I went there thinking I was going to have a tough time. But I was wrong. With the assistance of Mr. Joe Akkawi, I had one ...


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    Mr. Akkawi is the man! I went there thinking I was going to have a tough time. But I was wrong. With the assistance of Mr. Joe Akkawi, I had one of the best dealership visits I've ever had! Wondering man and wonderful dealership! Will be sure to come back

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • THE BEST

    I when to Lakeside Toyota they made me feel like they did not need my business so I left the dealership, The next day I when to Toyota of New Orle...


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    I when to Lakeside Toyota they made me feel like they did not need my business so I left the dealership, The next day I when to Toyota of New Orleans. Everyone was nice and friendly. They made me feel like this the dealership I can give me money to. My sales lady was the best please go see Juniece. I will tell everyone about her. That's my girl.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • So-so experience.

    Had to drive out on multiple occasions to take a look at cars posted online. Each time, the car was "just sold this morning/etc, can I get you som...


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    Had to drive out on multiple occasions to take a look at cars posted online. Each time, the car was "just sold this morning/etc, can I get you something else?" At first I thought they were purposely lying so I would come in to buy something more expensive; but I realized that even when they sell the car, the online listing stays up for a little while before they take it down (other dealerships I've dealt with, the same has happened.) So just be sure to call ahead the day of to make sure that the car is actually there. Salesman was okay once I found the car I wanted. Financing and auto insurance women were way friendlier/nicer. Salesman just seemed like he wanted to hurry up with the paperwork and get me out of there for the sake of a sale. Would have preferred to deal with this Dennis Sanders I keep reading about. All in all, the experience was pretty decent and I'd recommend others here, but you have to be patient with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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