Feldman Pre-Owned (Waterford)

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Reviews

Average Ratings

3.0
80 lifetime reviews.
  • GREAT PLACE IF YOU'RE LOOKING FOR A GREAT CAR

    At Feldman Hyundai everyone is super friendly and it's a great atmosphere/environment. Ian Seaford helped me in the buying process and he helped m...


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    At Feldman Hyundai everyone is super friendly and it's a great atmosphere/environment. Ian Seaford helped me in the buying process and he helped me to choose my first car which was clean with low mileage all for a great price!!!! if you are searching for a car I would strongly recommend trying this place and ask for Ian. They will also work with you if you're thinking about financing!!!! TRY THIS PLACE BEFORE ANYWHERE ELSE!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service Department

    DON'T bring your car for repairs or service here! I had my car detailed last summer and they did a HORRIBLE job. When I got my car brakes replaced...


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    DON'T bring your car for repairs or service here! I had my car detailed last summer and they did a HORRIBLE job. When I got my car brakes replaced they scratched my car door and refused to fix it. They also charge you more. Very dissatisfied with their service.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchased a used 2003 Honda Civic

    Ian Seaford was very professional and a pleasure to work with when I purchased a 2003 Honda Civic at Feldman Hyundai. The vehicle had not been det...


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    Ian Seaford was very professional and a pleasure to work with when I purchased a 2003 Honda Civic at Feldman Hyundai. The vehicle had not been detailed when we first looked at it. The cleanup crew did a great job and the car now looks great inside and out. Between the time of test driving and taking delivery of the vehicle the alternator went out and head gasket leak was discovered. Ian worked with the service department and both issues were promptly taken care of by the dealer. I especially appreciate Ian's dedication to great customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great vehicle, upgrade

    Went to see ian seaford, to trade in for newcar truck he was awsome and got me whant I needed, and it was done quick, he stayed in contact whole t...


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    Went to see ian seaford, to trade in for newcar truck he was awsome and got me whant I needed, and it was done quick, he stayed in contact whole time great salesperson

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pleasant and Smooth

    Staff here was very friendly. I worked with Ian to find a used car that suited me; he was accommodating and helpful. I never felt pushed or rushed...


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    Staff here was very friendly. I worked with Ian to find a used car that suited me; he was accommodating and helpful. I never felt pushed or rushed, and was allowed to test drive a car with multiple drivers. I drove out with a purchased vehicle the same day after getting a rinse, an oil change, and some gas, all complimentary. It was a good experience over all and it continues to be so during the follow-up routines.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Service!!! Ian is awesome

    Great experience on buying my first car a Chevy HHR!!! I have always been in love with that car! Ian Seaford gave me a speedy buying process! I wa...


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    Great experience on buying my first car a Chevy HHR!!! I have always been in love with that car! Ian Seaford gave me a speedy buying process! I was in and out in no time! Plus I got a good deal!!! Please go see Ian at Feldman Hyundai in Waterford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Greatr Service and Clean Facility

    Friendly and knowledgeable service personnel who provide my regular service maintenance and have assisted promptly with unexpected mechanical iss...


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    Friendly and knowledgeable service personnel who provide my regular service maintenance and have assisted promptly with unexpected mechanical issues. At least twice, my car which has in excess of 122,000 miles on it suffered from damage due to road hazards and/or the wearing out of parts. Each time I brought it in on an emergency basis I found the service relatively fast (considering the problems), friendly, understanding and competent. Since I do a lot of driving (about 100 miles er day) I bring my car in regularly for routine maintenance and oil changes. At such times I am told about recommended service options and provided with an opportunity to have the service performed or pass if it is not a safety issue and can safely be postponed. So far I have not been subjected to any "crash and burn" high pressure sales tactics to have any service and/or maintenance performed. While the waiting room is clean and comfortable and the coffee good, I like the fact that so far I actually spend very little time enjoying both.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Dealership

    I can say I walked in and I drove out! Excellent team of Professionals,great atmosphere,.I would recommend this team to Anyone looking to but a ve...


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    I can say I walked in and I drove out! Excellent team of Professionals,great atmosphere,.I would recommend this team to Anyone looking to but a vehicle. No matter what your credit store is!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car Maintenance and snow tire installation

    This visit as well as every previous visit to Feldman's service dept. is first class. The work is always performed correctly and completed in the ...


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    This visit as well as every previous visit to Feldman's service dept. is first class. The work is always performed correctly and completed in the least amount of time. The personnel are very professional and customer service and satisfaction is paramount.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service!

    I have always the best service when I bring my car here. I live closer to another dealership and would not even consider going there because the s...


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    I have always the best service when I bring my car here. I live closer to another dealership and would not even consider going there because the service is so much better at Feldman. Ashley and Lavon are the service managers and they sure know how to take care of their customers! Work is by appointment and it is always done on time and efficiently and my car is returned to me spotlessly clean. Great job, Ashley, Lavon and all the service people behind the scenes

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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