Beck Chrysler Jeep Dodge

Reviews

Average Ratings

3.0
12 lifetime reviews.
  • Sales and service

    I have been a service and sales customer at Beck for about 5 years. David and Chris do outstanding work! I have also purchased multiple vehicles f...


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    I have been a service and sales customer at Beck for about 5 years. David and Chris do outstanding work! I have also purchased multiple vehicles from the Beck group and have always had a wonderful experience. Highly recommended!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2016 Chevy Tahoe

    I called the dealer regarding a Tahoe that I had identified at around 9:30 a.m. I was given the information I needed, drove to the dealership that...


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    I called the dealer regarding a Tahoe that I had identified at around 9:30 a.m. I was given the information I needed, drove to the dealership that afternoon. About two hours later I was driving off in the Tahoe I had chosen after trading my vehicle for the amount I had thought was fair. Everything about the process was top notch. Would definitely recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great place to buy

    Will always buy from beck Chrysler, the are up front and honest about everything they do


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    Will always buy from beck Chrysler, the are up front and honest about everything they do

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • doesnt listen well to coustmer

    i did not think to check what i had told the person who checks in the vehicle . inadvertently he abbreviated and i had the repair done twice there...


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    i did not think to check what i had told the person who checks in the vehicle . inadvertently he abbreviated and i had the repair done twice there. i explained after the first repair the problem again and for some reason they repaired something else on the truck and again it came back not repaired properly after complaining to the head quarters of Chrysler to no relieve i mention to them that it seem that they were using some sort of flow chart to repair my vehicle in which i was instantly told doesn't everyone,instead of repairing the problem and a promises of the repair actually getting done correctly on a third try if i took it back i had to take it somewhere else to get it repaired. there was still a lot of flow chart left for unnecessary repairs .Had i reread what that careless person had written it is quite possible my repair would have been done correctly .maybe i was to careless but i did enplane quite clearly what needed to be done and it was not done I have used dealerships but not this one not again this is a small town you know Im used to larger cities with out that good old boy influence

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Not Friendly to Vets

    I am a 100% disabled vet and was going to need beck to do a written estimate so that i could get Army Emergency relief pay for the repairs to a 20...


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    I am a 100% disabled vet and was going to need beck to do a written estimate so that i could get Army Emergency relief pay for the repairs to a 2013 Dodge Journey, which they will not do without a written estimate for repairs so i asked if the fee could be thrown into the estimate so that i could take the car drive up to Naval Air Station Jacksonville so that they would cut a check for the cost of repairs plus the Diagnostic Fee. The department Assistant manager basically told me in no certain terms that this was impossible and will not be changed. Therefor from this date we will be purchasing no future vehicles from any Beck dealership and any and all future repairs will done elsewhere and the text of this message will be posted in various social media locations.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • REALLY went out of the way

    I had a very specific car in mind. 2 other dealers gave up finding the car early. This dealership asked if i would consider the 300S, not my origi...


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    I had a very specific car in mind. 2 other dealers gave up finding the car early. This dealership asked if i would consider the 300S, not my original choice but only a few bucks more. The dealer went miles out of the way to find the EXACT car i wanted. It has turned out to be even better than i imagined. The move to the 300S was a great idea. Truly a pleasant experience. Only negative is the unexpected pushiness in the financing office. Salesman was Phillip and he was EXCELLENT and continues to assist.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • best customer service

    visit Mark Kirby when you get to the Beck dealership.....best deal in the state !!


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    visit Mark Kirby when you get to the Beck dealership.....best deal in the state !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • very helpful staff..friendly and knowledgeable....

    Looking for used jeep...met by friendly staff.and felt comfortable with whole expierence...


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    Looking for used jeep...met by friendly staff.and felt comfortable with whole expierence...

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Customer Sevice/Car SalesMan

    Every thime I visit the dealership the service department is always good at telling me what needs to be done to my vehicle..


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    Every thime I visit the dealership the service department is always good at telling me what needs to be done to my vehicle..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome Service

    As a young car buyer I was nervous about buying a new car,I had never bought one on my own before. When I arrived at the dealership I was greeted ...


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    As a young car buyer I was nervous about buying a new car,I had never bought one on my own before. When I arrived at the dealership I was greeted by Mark Kirby, whom was comforting and welcoming from the first "hello". I explained to him what I was looking for in a vehicle and what my budget was. Mark found the perfect vehicle for me that fit perfectly into my monthly budget. Throughout the entire process Mark made me feel comfortable. Since I have purchased my car, Mark has followed up with me several times to confirm I understood my car and to ensure I had complete satisfaction with my purchase. I cannot thank Mark enough for the most perfect first car buying experience I could have ever wanted! I will be sure to refer anyone I know that is in need of a vehicle to Mark Kirby! Thanks again, Mark!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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