Fiat Of Tacoma

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 10, 2020

    I found a “too good to be true” price for a 2019 Giulia Ti Sport AWD on Alfa Romeo of Tacoma’s website. I spoke with Alton Grounds and Jim Parsons about... the car. They assured me the price was as advertised. While I was hesitant to believe them based on bad experiences I’ve had with other dealers in the past, I couldn’t pass up the opportunity. So, my wife and I drove an hour to Tacoma to test drive the vehicle and get a value on our trade. As it turns out, I had no reason to be hesitant. Not only was the price as advertised, but Alton and Jim treated us well while we were there. Unfortunately, my wife has a chronic illness that would make driving this particular vehicle difficult. So, we had to pass on the offer. In the thirteen years I’ve been purchasing new cars from dealerships, I’ve never felt bad for walking away from a deal. I did this time. Not only was the deal amazing, but Alton and Jim were so good to work with I felt horrible I we weren't able to give them our business. Hopefully, this review will bring them business from others to make up for it. Keep up the good work, Alton, Jim, and the rest of the team at Alfa Romeo of Tacoma!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your amazing review, Christopher! We will be sure to thank Alton, Jim, and the rest of the team for providing you with excellent... service. Let us know if there is anything else we can help you with. We look forward to working with you again!

  • 5.0 out of 5
    April 25, 2020

    Speedy service while I waited to have my car serviced in response to a recall notice I received in the mail. Chad Pothero, the Alpha Romeo Service manager... is always attentive and thorough.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 9, 2020

    Overall had a good time there. Mr. Jim Parson was really polite, professional, and answered all our questions we had. Definitely would recommend him to... anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    November 11, 2019

    I enjoy every min.that I was there at Fiat.The service was Excellent all through the buying Process.Thank You so much.Mr.Nate Johnson and Mr. Jim Parsons... was very very Helpful through the entire process. I was very very please.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 17, 2019

    I am very impressed with Tacoma Fiat’s service department. They are honest and do an excellent job. Chad and Mike are a joy to work with. Their mechanic... does top notch work and is very thorough. He checks everything. The printed diagram is so appreciated. Thank you for all your efforts.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 21, 2019

    Everyone was professional and helpful. They took care of the issue and I was well informed throughout the steps. Communication was awesome and they completed... the work in no time. They made the experience easy and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 13, 2019

    Stopped by just to look. Fell in love with a car and with Jamey who was my salesperson. I am 80 years old. I have NEVER been treated with more respect... nor enjoyed purchasing a car more. Jamey was the highlight of the experience (after the car) but everyone went out of their way to be pleasant, friendly and informative. Assuming I live long enough, I will be back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 3, 2019

    Jim Parsons was outstanding as our salesman. He went above and beyond in getting our Giulia. We searched many dealers and Tacoma was the best in price.... We will buy again from Jim!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 5, 2019

    Beware when shopping here, total bait and switch! The Sales Manager admits his staff made a mistake but refused to honor the original offer, then to top... it off my salesman laughed at me when I told him I would be writing a negative review. Buy from ANY other dealer where you will be treated with honesty and respect.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 4, 2019

    Helpful staff very friendly and helpful thanks John still remember me after 2 years will definitely recommend to my friends and family looking for upgrades... for my Abarth

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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