[{"id":272059,"personPtyId":39910024,"firstName":"Andrew","lastName":"Patton","titleText":"Sales Associate","emailTxt":"apatton@hyundaistore.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/be7d7be7f62f.jpg","drDealerId":41964,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":447178,"personPtyId":39921892,"firstName":"Gabriel","lastName":"Polanco","titleText":"Sales Consultant","shortBioText":"Car enthusiast, marking the difference from other Salespeople, and being a consultant for all my customers! able to answer majority of the questions and if not, I'm able to research it for you! Moved here from the Dominican Republic, Current Business Student, and planning to stay in the industry for a long time! 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I am really enjoying the brand and the customers. I strive to make sure my team delivers the best customer service while building relationships and trust.","emailTxt":"jeastman@hyundaistore.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41964,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"688953600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":550248,"personPtyId":38910538,"firstName":"MICHAEL","lastName":"NELSON","titleText":"SALES MANAGER","emailTxt":"MNELSON@HYUNDAISTORE.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41964,"dealerEmpStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550255,"personPtyId":51115747,"firstName":"ANDY","lastName":"WYLIE","titleText":"SALES MANAGER","emailTxt":"AWYLIE@HYUNDAISTORE.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41964,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":258107,"firstName":"Chris","lastName":"Shaffer","titleText":"President","emailTxt":"cshaffer@hyundaistore.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/171dd995e90c.jpg","drDealerId":41964,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":259033,"firstName":"Nathan","lastName":"Sheldon","titleText":"Counterperson","emailTxt":"nsheldon@hyundaistore.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a22a39ef3507.jpg","drDealerId":41964,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Folsom Lake Hyundai

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Folsom Lake Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2011

At Folsom Lake Hyundai, you'll find a great selection of new and used Hyundai vehicles. We don't just sell cars, we prov

...

ide a complete car buying experience. We provide our customers with everything from car repair, services, auto parts sales to car loan and lease financing. Come visit us today at 12530 Auto Mall Circle and let us show you how easy the car buying experience can be at Folsom Lake Hyundai.

"At Folsom Lake Hyundai we don't just sell cars, we provide a complete car buying experience."

Service

Oil, Filter Change

$39.95

Wheel Alignment (AWD)

$89.95

Heating, Cooling Diagnosis

$39.95

Brake Replacement

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
448 lifetime reviews. Includes reviews of Folsom Lake Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2018

    We were looking for a SUV with all the new safety features. We were happy when we found out that the Hyundai Sel Plus came standard with everything we... wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Trenner

    Sales Consultant

    (4.7) 8 reviews

    MICHAEL NELSON

    SALES MANAGER

    NOT RATED

  • 5.0 out of 5
    October 15, 2018

    Our car buying experience with Folsom Lake Hyundai went very well from start to finish. Our salesman James P. Trenner was knowledgeable and pleasant to... work with! The negotiation process was by far the best experience we have had so far in all of our car buying outings....and there has been quite a few! Also, a gentlemen by the name of Mike Nelson was also easy going and helpful in the process. We have had good follow up and follow thru with the dealership especially from our salesman James Trenner. The selection of cars and the overall aesthetics of the dealership made this an overall pleasant experience. We would buy another car from this dealership and recommend them to our friends and family

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Trenner

    Sales Consultant

    (4.7) 8 reviews

    MICHAEL NELSON

    SALES MANAGER

    NOT RATED

  • November 25, 2015

    My experience was very positive with Folsom Lake Hyundai. There was no high pressure selling, staff was experienced, and friendly. Leasing my new Elantra... was a very positive experience, and I would recommend this dealership to everyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lynne, Thank you so much for taking the time to review our team! We really appreciate it. We hope you are still enjoying your new Elantra just ...as much as the first day you bought it! Please let us know if there is anything we can do for you now, or in the future!

  • 5.0 out of 5
    September 4, 2018

    We were treated so well - everyone was friendly and easy to work with - we didn't feel pressured - even though we bought more car than we expected - we... love our Kona! It is just right for us - not too big - but has the safety features we want and need - and it's comfortable. We're very happy that we walked in to Folsom Lake Hyundai that day.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sheetal Osterhoudt

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    September 1, 2018

    Everyone we engaged with were friendly and kind, especially Sheetal. She was very helpful, made us feel comfortable and treated us with respect. I appreciate... that they place an emphasis on good customer service.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sheetal Osterhoudt

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    August 23, 2018

    Great people, very easy for leased vehicle. Sales person was excellent. Sales people were very accommodating and answered all questions regarding the... vehicle, use and additions.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ed Weaver

    Finance Manager

    (4.9) 72 reviews

    James Trenner

    Sales Consultant

    (4.7) 8 reviews

  • 1.0 out of 5
    August 15, 2018

    I've been to all three Hyundai dealerships in Sacramento Area (Sacramento, Roseville and Folsom). All three experiences have been bad.... come to find... out it looks like the same person is president at all three. Guess it should come as no surprise. Had my 2009 Santa Fe in their shops like 6 times in the past year just trying to get it to pass smog. They can't get the car to pass, this time it's currently at 30 days and counting in the shop with no progress. Worst part is I have to call and ask for updates. The whole process and each visit has been just a bad experience, all three dealerships seem to be clueless when it comes to customer service. Dealing with these folks has certainly left me with a bad taste in regards to Hyundai.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Terry Caudle

    Service Director

    NOT RATED

    Jerry Eastman

    Service Manager

    NOT RATED

  • 5.0 out of 5
    August 14, 2018

    This was BY FAR the absolute best dealership I have been to! We were checked on every step of the way, they made sure we were comfortable while waiting... AND they had us in and out super fast. Everyone was pleasant and very helpful with our car buying process. They made it a breeze! We will definitely be going to them when purchasing our next vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sheetal Osterhoudt

    Sales Consultant

    (5.0) 5 reviews

  • 3.0 out of 5
    August 14, 2018

    They wanted me to pay MSRP for a Hyundai... these people are tripping why would I pay MSRP for a Hyundai when I can get discounts at Honda and Toyota.... Gabriel was nice at least

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gabriel Polanco

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    July 30, 2018

    I typically don't leave reviews, but my experience at Folsom Lake Hyundai was so good I decided to. James Trenner was my point of contact when I arrived... and he helped me through the entire process. The entire team worked extremely hard to get me what I was looking for because I came in being very picky about what I was looking for. I ultimately left the lot with a car that I love and a good feeling the quality companies still exist.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Trenner

    Sales Consultant

    (4.7) 8 reviews

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Folsom Lake Hyundai

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