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Reviews

Average Ratings

4.7
Average based on 49 reviews
  • Great service!

    Great customer service! Bought a car from this dealership and rep, Kyle, went above and beyond to ensure the car met our standards and was ready a...


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    Great customer service! Bought a car from this dealership and rep, Kyle, went above and beyond to ensure the car met our standards and was ready asap.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • My Little Red Mini

    After scoping out a 2014 Mini Convertible online for about a month, I decided to make the trip to Princeton to check it out in person. My salespe...


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    After scoping out a 2014 Mini Convertible online for about a month, I decided to make the trip to Princeton to check it out in person. My salesperson was Mike. He was knowledgable, able to answer all of my questions, and seemed like he really enjoyed working for Mini. The buying process was quick and painless, I ended up driving my Mini off the lot that day. Several months later I brought my car in for its scheduled maintenance, as well as to check on a minor issue. I opted to use the loaner car option to be able to run errands while my car was being worked on. My service rep was David, he was wonderful. I was kept in the loop at all times about the status of my car, given extended use of the loaner car to accommodate my work schedule, and ensured that all of the services offered under my warranty were completed. Overall a wonderful dealership!

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Does anyone work here?

    I emailed them twice to request an appointment. Received no response. Went to the dealership and spent an hour walking around perusing cars. No on...


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    I emailed them twice to request an appointment. Received no response. Went to the dealership and spent an hour walking around perusing cars. No one came out to assist. Emailed Morristown Mini, received response 1.5 hours later and scheduled appointment. Princeton Mini does have some great deals so I may go back and purchase a vehicle but will call first.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • EXCELLENT!!!!!!!!!!!

    I bought a used 2009 Acura TL in April of 2015 from Princeton MINI. I had the BEST buying experience ever, I never thought buying a vehicle could ...


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    I bought a used 2009 Acura TL in April of 2015 from Princeton MINI. I had the BEST buying experience ever, I never thought buying a vehicle could be such a pleasant experience. Lenny S. was EXCELLENT!!!!!! I could not have asked for a better sales person. I was shopping around and found that dealers were trying to take advantage me. I had my eye on the TL at Princeton MINI and decided to take a chance and give them a call. As soon as I called instead of dumping me on the sale's manager Lenny S. stepped up to the plate was knowledgeable about the figures and asked that I fill out an online application which I did. The very next day I had an approval for either 7.5 or 5.89% depending on the amount I was to finance. This was EXCELLENT I have some blemishes on my credit due to a change in my financial situation and had gone to my bank, my credit union, and different dealers and they either denied me or offered some astronomical 12% rate. The day I was supposed to go pick up the car I told Lenny S. I would be there around 4 or 5 I got to the dealer around 7, they stayed open for me and the car was BEAUTIFUL in immaculate condition cosmetically and under the hood just as Lenny had described!!!!. Although I was late when I arrived I felt welcomed and they took care of me like I never thought they could. When it was time to fill out the finance paperwork I ended up financing slightly more and I overlooked it but the finance manager actually made sure to change the interest to the lower 5.89% rate which was fantastic what dealership does that. They even threw in a throw blanket for me to keep in the trunk. I LOVE LOVE LOVE my car and just recently when I took it to the car wash the gentleman there commented on how clean the vehicle was. This whole experience was truly a BLESSING and when it's time for another vehicle Princeton Mini will be my first stop. I HIGHLY recommend this dealership!!!!! They know how to keep your business!!! There is so much more I could say even the things that they paid for to be done on the vehicle after I took it home the list of positives about this place and my experience goes on and on. Thank you Princeton MINI and Lenny S. from the bottom of my heart!!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • worst experience yet

    called ahead of time to confirm the vehicle was still there before we drove 3-1/2 hours. was told they would hold the vehicle till I got there onl...


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    called ahead of time to confirm the vehicle was still there before we drove 3-1/2 hours. was told they would hold the vehicle till I got there only to get there as they were selling the vehicle. note we drove all this way with a not yet 2 year old.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Fantastic Overall Experience

    I loved the experience at Princeton Mini. Everyone was extraordinarily friendly, and the location itself was spotlessly clean. So clean and tidy i...


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    I loved the experience at Princeton Mini. Everyone was extraordinarily friendly, and the location itself was spotlessly clean. So clean and tidy in fact, that I'm taking the extra time to mention it. I dealt specially with salesman Zachary Repp, and I would recommend you do the same. I went to see a used car that was listed on Cars.com from their dealership and absolutely nothing was amiss. Everything was exactly as described and that description was good. Zachary let us take the car on a test drive and described the condition of the vehichle what modifications were done to the car by previous owners, a very thorough explaination. Alas, this car purchase was not in the cards for my girlfriend and I this time, but to NO fault of the dealership whatsoever. I'd highly recommend Princeton Mini for buying a Mini or ANY other car they have on their lot. A+ job, guys.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Excellent people and service at Princeton MINI

    I just had my 2015 MINI regular service today, Sept-19-2015. It may due to misunderstand when I made appointment, it should for service only, shou...


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    I just had my 2015 MINI regular service today, Sept-19-2015. It may due to misunderstand when I made appointment, it should for service only, should NOT schedule for " recall campaign" But, Eric, at service department, he did his best to explain detail to us and most of all, Eric did his best to fit our needs for both service and safety recall test at same day.We were very impressed and pleased by his professional skill and excellent customer service attitude. Not mention the manager, Jim and other staffs at Princeton MINI are super friendly and helpful as well. Thank you Eric, and thank you all at Princeton MINI.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great Service

    Went for my one year service check-everything was great. Sure wish they had the I phone 5 holder though-been waiting one year for that!


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    Went for my one year service check-everything was great. Sure wish they had the I phone 5 holder though-been waiting one year for that!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Ultimate buying experience

    We drove 50 miles to get a car of my dreams- it was most smooth experience - thank you Alex Escobar and Alex Frank Archisha Thakkar

    Dealer Response

    Thank you for the 5 star review! I'm happy to hear that you had such a wonderful experience and we hope you enjoy your dream car! Best, Greg Zulli...


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    We drove 50 miles to get a car of my dreams- it was most smooth experience - thank you Alex Escobar and Alex Frank Archisha Thakkar

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review! I'm happy to hear that you had such a wonderful experience and we hope you enjoy your dream car! Best, Greg Zulli, General Manager


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  • Little Old Woman -- NOT!

    As an old woman who lives alone and darts around town and the east coast in her car, I have the best of two worlds with my Mini and the nearby dea...


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    As an old woman who lives alone and darts around town and the east coast in her car, I have the best of two worlds with my Mini and the nearby dealership where I bought it, used (I added stripes). Got 61000 miles on my front tires but then one of them went flat... I limped into the dealership and in less than two hours was out of there, fully road-worthy and washed too. I didn't shop around, I didn't stress, I'm too old for that. I just took out my knitting and sat myself down in the Owners' Lounge to watch the news, read some magazines, and decide my new tires are well worth the price.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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