It was quick and easy. I left with knowing everything about the car. Michael LeMoine was our salesperson, and he was excellent. We received the best deal... on our Honda. I will certainly use J.P. Thibodeaux. My mom also bought a car with Mr. Michael. Again, he made sure my 77 year old mom knew everything about her new car.
Great and friendly service. Service advisor greeted me by name when I got there and got me taken care of immediately.
My salesman was very friendly and kept me updated on the step by step progress. It was overall a pleasure to work with him!
The last time that I bought a car (14 years ago) was at another local dealer. The purchase experience was so bad that I dreaded going to look for a new... car. I did not feel any pressure from the salesman or general manager at any time during my car research at the J.P. Thibodeaux Honda dealership. I loved that my salesman, Mike Lemoine, was extremely knowledgeable about all of the features on the 2020 CR-V touring models. He really took his time to explain to me how all of the features worked on the car. The other thing that I loved was that each of the deparments worked so closely together. Mike also tooked the time to introduce me to the team members in the service department. I was so impressed with Mike that I asked him for some of his cards so that I could hand them out to people who were interested in buying a Honda. You could tell that a team environment is very important to the owner, Joe Thibodeaux. I also compared prices with 20 other Honda dealers in my area and Ryan Menard, General Manager, was able to secure for me a lower price than any of the 20 other Honda dealerships.
It was great and my car is like brand new! The people were very nice and even washed my car for me.
The way that you are always treated as a valued customer. You are always treated with Ole fashioned customer service, that makes the customer feel appreciated.
All employees were very courteous and genuinely interested in me. Listened to me! Truly went out of their way to understand what my needs were.
Greg the sales associate was patient and not pushy. This kept me around longer and not feel under pressure. Everyone was professional and courteous.
Very courteous and helpful associates. Great service and having your vehicle ready when promised. Have a great way of keeping you informed of all needed... services and repairs.
Personal service with attention to detail. Safety measures with the virus. Allowing us to test drive alone to make for social distancing.