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Mazda of South Charlotte

(832 reviews)
Visit Mazda of South Charlotte
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (980) 224-6016 (980) 224-6016
Used (980) 224-5672 (980) 224-5672
Service (980) 224-5686 (980) 224-5686

Reviews

(832 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of South Charlotte from DealerRater.

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Moe is the man -- attentive and gets stuff done.

Moe is the man -- attentive and gets stuff done. Sincerely appreciate his efforts and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience

My experience with Mazda of South Charlotte could not have been better or gone smoother or better.My salesman Peter Leviev was both courterous, professional and knowledgable. He walked me thru the benefits of buying new or used and the benefits of both and let me make the decision.Also Jesse James,sales manager, explained different financial terms to me that were easy to understand. I highly recommend Mazda of South Charlotte for your next car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership is excellent- everyone is kind and

The dealership is excellent- everyone is kind and helpful, the place is immaculate, and Moe is a pleasure to work with. Would recommend to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We contacted Mazda of South Charlotte for a used car they

We contacted Mazda of South Charlotte for a used car they listed online. An appointment was scheduled to test drive the next day. After driving 30 minutes on I-77 - if you know the interstate you know the craziness of the drive!! Upon arrival and waiting for 20 minutes, they interestingly could not find the keys to the car. We were only able to see it. During the walk around we were told the car had already been serviced and it is in GREAT shape. The salesman had an airpod in his ear the whole time so I had to keep repeating my comments and questions. When even your 20 year old complained about the airpod unprompted on the drive home, you know that was super rude and showed no respect to us. The salesperson mentioned that the "manager" was considering the car for his kid--pressure? Not sure. After reaching out to them the following morning to check on the status they suddenly had a key and we scheduled a test drive the following day. The day before the test drive, we received a text indicating it went BACK to service and a tech found something SO BAD that they were sending it to auction and it was no longer available--confused we were told it was in GREAT SHAPE. The sales person mentioned he would see what else was on the lot. We said NO THANK YOU as it seemed fishy from the start.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Top Notch Service.

Top Notch Service....Its why you buy a car from Mazada South Charlotte. I drive an hour and half just to have them work on the Car even though there is one much closer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathan was our sales guy and really helped us out.

Jonathan was our sales guy and really helped us out. And everyone there was so kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service department is excellent.

Service department is excellent. I make 200 mile round trip to get service here. They really treat the customers well. You can watch the mechanics work while relaxing in lounge with free coffee and snacks. Really nice and thoughful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership and great salesman Moe Bedwan.

Great dealership and great salesman Moe Bedwan. No pressure from him to buy a car Very easy man to talk too and very courteous. Highly recommend Mazda of South Charlotte and if looking for a car ask for Moe. Will not be disappointed with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding customer service.

Outstanding customer service. Mazda of South Charlotte staff members are knowledgeable, friendly and deliver the best service. I am particularly fond of my service advisor, Tim Jones. He has always kept me informed about my vehicle, very transparent and trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely one of the best dealerships I have bought a

Absolutely one of the best dealerships I have bought a car from. I am in my 60s and bought literally over a hundred cars. I come back to Mazda of South Charlotte for thei customer centric approach and excellent sales folks. Particularly Moe Bedwan - one of the most energtic and dynamic sales people I have worked with, he knows how to get things done. In the past 6 months I have bought 3 cars from Moe and will certainly be back for my next purchase. I purchased two 2023 Miata ND RF GT and recently a used 2016 Miata ND Launch Edition

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.