Bill Hood Chevrolet

4.2 out of 5 4.2
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Bill Hood Chevrolet Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2014

Since 1929, the Hood family has stood for great pricing, impeccable service, and premium customer care that is second to

...

none. Whether you are shopping for a new car, truck, SUV, crossover or quality pre-owned vehicle, Hood Northlake Chevrolet can put you in the right vehicle at the right price. Our convenient Covington location allows us to serve the Northshore and New Orleans area. We stand behind the product we sell today and every day at Hood Northlake Chevrolet. Stop in and visit us today!

"Trade In, Trade Up"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$59.95 and up*

Car Wash

Complimentary

Air Filter Replacement

$35 and up*

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 1, 2020

    I received fast and quality service. The dealership maintenance staff are certified professionals, and they gave me a quick overview regarding the repairs... needed on my vehicle after a diagnostic check. I will return for those repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 19, 2020

    From the start our salesman, Rex Lawrence seemed like a xxxxxx, didn't know his inventory and had no idea of the price ranges. We gave the "customer relations... manager" the benefit of the doubt after giving him advice on how to sell us a car 🤷🏼????????? . We told him what the last dealership had offered on our trade which was below our kbb value of 12 grand so after wasting a couple of hours with this half wit finally comes back and they offer us 8500 like really what a joke of a dealership to insult us and anyone with an $8500 trade-in on our very nice vehicle. Ended up going to Northpark Nissan and getting 14,000 on our trade and got a brand new car with the note we want it hood Chevrolet is a joke I don't know how they stay open

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 13, 2019

    Always great service and great customer service. Always one time and not a long wait. The reception area is clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2019

    I spoke with finance and was given a complete explanation of the process. I fully understand and ready to complete my sale. Everyone was wonderful. I... enjoyed my experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2018

    Great place. Great people. Always a pleasure to go there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2018

    I couldn’t unlock my doors, called and (I think her name was Kathy) said head right over! She took great care of all! Fixed everything and as I needed... oil change etc, got it all done right away.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2018

    I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every... time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2018

    I went in for an oil change and tire rotation. My car was taken immediately, and, as usual, the staff was very courteous and knowledgeable. I purchased... a vehicle from this dealer 6 years ago. I did not purchase one on this occasion.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2018

    The oil change was quick and easy. Everyone was nice and polite

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2017

    A friend of ours recently purchased a truck from Bill Hood Chevrolet and recommended them to us. We drove almost 2 hours to get to this dealership. Jerry... Rhodes and Vince made buying a truck fun instead of tedious. I fully appreciate the honesty and help they gave while buying our new Chevrolet 2500 Silverado. They listened and helped us find just the truck we wanted and were totally upfront throughout the whole process. My husband and I have bought quite a few cars over the 35 years we have been married and have NEVER had such a positive experience before. I totally 100% recommend this dealership to anyone looking to buy a car. I give a very special thank you to Jerry-he was a pleasure to deal with, he was very knowledgeable, and he made the whole process very easy. I also want to mention that EVERY person there was friendly, courteous, and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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