Manheim Car King of Harrisburg

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Reviews

Average Ratings

4.9
Average based on 244 reviews
  • Poor customer service, poor response time.

    I had been communicating with a sales person about a car that just arrived on their lot. The employee corresponded to me via text and when I respo...

    Dealer Response

    First and foremost let me give you apologies for the lack of response in your initial request. We were in the process of changing the structure w...


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    I had been communicating with a sales person about a car that just arrived on their lot. The employee corresponded to me via text and when I responded, I never heard back. I finally put in another request to be called. I then made arrangements to test drive the vehicle it was still sitting on the rack. During the test drive, they were to work up an estimate on my trade in, but after the test drive no estimate was provided. I had to wait another 15 minutes. Since I was on my lunch break, which they all new about, I had to leave.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    First and foremost let me give you apologies for the lack of response in your initial request. We were in the process of changing the structure with employees and you fell through the crack. Again I do apologies for this. As far as the time when you arrived unfortunately for all of us it does take more time then 15 minutes to gather numbers and buy a car. Which our manager did inform you. We do not rush are customers and will not do so. A car purchase is the second largest purchase you will make next to a house. We want are customers to know all the details and have every question the consumer has answered before taking delivering of a new car. I know some dealerships will do that but we will not participate in this. So again I'm sorry Manheim Car King would not sell you a car in 15 minutes. If you have any questions or would like to talk further please call me. Jeremy Crane General Manager (717) 431-6677


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  • Very knowledgeable staff

    I was looking to buy a used truck and met Joshua a sales person for Car Kings he talked about the stock they had. But was very concerned about my ...


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    I was looking to buy a used truck and met Joshua a sales person for Car Kings he talked about the stock they had. But was very concerned about my needs which I thought was very important. I plan on buying in the near future but will consult with Joshua first.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Car Buying Experience

    Sales process was painless and the negotiating process produced a fair deal for both parties . The salesman answered all questions and produced pr...


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    Sales process was painless and the negotiating process produced a fair deal for both parties . The salesman answered all questions and produced proof of the quality of the car which made it easier for me to complete my due diligence.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • My Third Car purchase...

    the best place to buy ....honest people.......third car ii have purchased.....


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    the best place to buy ....honest people.......third car ii have purchased.....

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Review for purchasing car from Josh

    Josh the sales gentleman was EXCELLENT throughout the entire purchase process. Thanks a bunch Josh


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    Josh the sales gentleman was EXCELLENT throughout the entire purchase process. Thanks a bunch Josh

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Service, Very Professional Dealer

    I went to Manheim Car King looking for a used 2004 Toyota Suquoia that I saw for sale on Cars.com. I was met by the seller, Joshua who was very pr...

    Dealer Response

    Thanks for making the trip up 83 to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to know that we ha...


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    I went to Manheim Car King looking for a used 2004 Toyota Suquoia that I saw for sale on Cars.com. I was met by the seller, Joshua who was very professional, very patient and willing to answer all my questions and work a fair deal with me. At the end I bought the vehicle and can say I'm a very satisfied customer. The facilities are top notch.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for making the trip up 83 to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to know that we have accomplished that once again. Enjoy your new Sequoia!! We hope to see you in the near future. Jeremy Crane General Manager


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  • great sales lady

    Jeanette was very help and knowledgeable....i would referrer my family and friends to her and Manheim car king..

    Dealer Response

    Thanks for making the trip down from Sunbury to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to kno...


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    Jeanette was very help and knowledgeable....i would referrer my family and friends to her and Manheim car king..

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for making the trip down from Sunbury to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to know that we have accomplished that once again. Enjoy your new Sequoia!! We hope to see you in the near future. Jeremy Crane General Manager


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  • Review of car purchase

    We traveled a long way to buy a car advertised at this site online. We found the car to be as advertised and did buy it. We also sold the car we d...

    Dealer Response

    Thanks for making the long trip in to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to know that we ...


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    We traveled a long way to buy a car advertised at this site online. We found the car to be as advertised and did buy it. We also sold the car we drove there. All the personnel were very friendly with Vince, Louis & the young man doing the paperwork dealing with us directly.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for making the long trip in to see us. We all at Manheim Car King strive for 100% customer satisfaction. I am so pleased to know that we have accomplished that once again. Enjoy your new Sequoia!! We hope to help you in the near future with all your automotive needs. I'm glad we could help. Jeremy Crane General Manager


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  • GREAT EXPERIENCE

    JEANETTE WAS VERY HELPFUL AND FULL OF KNOWLEDGE MADE MY SHOPPING EXPERIENCE EASY... EVERYONE THERE SEEM VERY FRIENDLY

    Dealer Response

    It's great to hear from another satisfied customer. We all at Manheim Car King thank you for giving us the opportunity to earn your business. Jere...


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    JEANETTE WAS VERY HELPFUL AND FULL OF KNOWLEDGE MADE MY SHOPPING EXPERIENCE EASY... EVERYONE THERE SEEM VERY FRIENDLY

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    It's great to hear from another satisfied customer. We all at Manheim Car King thank you for giving us the opportunity to earn your business. Jeremy Crane General Manger


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  • WONDERFUL SALES LADY

    JEANETTE WAS VERY NICE AND MADE MY SALES EXPERIENCE EASY AND STRESS FREE. I WOULD AND WILL REFER MY FAMILY AND FRIENDS TO HER...

    Dealer Response

    Congratulations on your new purchase and welcome to the Manheim Car King family. We look forward to serving all your automotive needs for many ye...


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    JEANETTE WAS VERY NICE AND MADE MY SALES EXPERIENCE EASY AND STRESS FREE. I WOULD AND WILL REFER MY FAMILY AND FRIENDS TO HER...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on your new purchase and welcome to the Manheim Car King family. We look forward to serving all your automotive needs for many years to come. Don't forget to visit our new state of the art service facility on the corner of Cameron and Paxton Streets. Jeremy Crane General Manager


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