Russ Darrow West Bend Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.7
243 lifetime reviews.
  • I Absolutely love my car

    We are very pleased with our purchase They helped me get a great deal. They provided excellent customer service and provided a great deal of infor...


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    We are very pleased with our purchase They helped me get a great deal. They provided excellent customer service and provided a great deal of information about cars and pricing to help me narrow down my choice. I Absolutely love my car!! Thank you Russ Darrow

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome!

    My car was ready to explode and I was stressed out to no end. I went to Russ Darrow in West Bend and was given Paul who from the start made me fee...


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    My car was ready to explode and I was stressed out to no end. I went to Russ Darrow in West Bend and was given Paul who from the start made me feel like he would do anything to help and took my stressful situation and turned it into something amazing a new car. Couldn't be happier!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • they found the perfect car

    My experience was very nice. Superb sales team from start to finish Based on what I told them I was looking for they found the perfect car for me!...


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    My experience was very nice. Superb sales team from start to finish Based on what I told them I was looking for they found the perfect car for me! I would definitely recommend Russ Darrow to everyone

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Customer Support Before & After Purchase

    I'm writing this review coz I think I should let people know how comfortable I'm feeling now with my 2015 Jeep Grand Cherokee purchase made on 31s...


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    I'm writing this review coz I think I should let people know how comfortable I'm feeling now with my 2015 Jeep Grand Cherokee purchase made on 31st March 2017 from this dealership and from Sales Staff Dan Powell. He astonishes me with after sales support and making sure I'm doing good with my new SUV... feeling like I should go and buy another car for my wifey :-)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I would recommend

    I wanted to say I am very happy with my experience at Russ Darrow. Everyone I delt with at this Russ Darrow Dealership was very friendly. I apprec...


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    I wanted to say I am very happy with my experience at Russ Darrow. Everyone I delt with at this Russ Darrow Dealership was very friendly. I appreciated the courtesy and kindness that was shown to me. I would recommend this dealership to my friends and coworkers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • wonderful car

    My wife and I have been looking around for a car, and decided to come to Russ Darrow. Our salesperson was very knowledgeable in explaining each of...


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    My wife and I have been looking around for a car, and decided to come to Russ Darrow. Our salesperson was very knowledgeable in explaining each of the vehicle's. Their fantastic service helped us get a wonderful car at the best possible price. When I am in the market for a new car they are my first choice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Deals on Wholesale Vehicles

    I was looking to buy a used car and was fortunate to find a great deal on a wholesale used vehicle at Russ Darrow. My salesman Dan set me up with ...


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    I was looking to buy a used car and was fortunate to find a great deal on a wholesale used vehicle at Russ Darrow. My salesman Dan set me up with a 2008 Kia Rio which exceeded all my expectations. I couldn't have asked for a better car at a better price. Thanks so much for all your help Dan!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Research before getting estimate

    Check engine light is on and I came in to check on issue with my 13 year old truck with 65000 miles on it. Surprised when they came back with esti...


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    Check engine light is on and I came in to check on issue with my 13 year old truck with 65000 miles on it. Surprised when they came back with estimate over $4000 for new catalytic converters. I checked into it further on my own and found 2 nuts holding an oxygen sensor had rusted away and there was an exhaust leak there. Bought 2 nuts and cleaned up the threads on the posts, tightened it down and saved $4000. I asked more than once if a sensor might be the issue and was assured it was the cats. This is completely unacceptable from a dealer especially. Customer should come first.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Honest and Easy

    I been here for couple times for test drive and then I finally made a purchase which I'm so happy now. Dealership has honest sales representatives...


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    I been here for couple times for test drive and then I finally made a purchase which I'm so happy now. Dealership has honest sales representatives who will assist you and not force you to buy their vehicles. I went there for test driving Dodge Durango but I didn't like that model and I left the dealership without having any hassle. Then I found the SUV which I wanted online (www.russdarrow.com) but it wasn't in this dealership but still I wanted to go there to make my purchase so I ask them if they can get that car from their sister dealership since to me it was really comfortable buying from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • wonderful

    The personnel was quite welcoming and kind They were very patient and worked with us to help us out Can't say enough good about the team here they...


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    The personnel was quite welcoming and kind They were very patient and worked with us to help us out Can't say enough good about the team here they were extremely professional, honest, and pleasant to work with Their excellent services helped me get a wonderful automobile at the best possible price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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