Upon arriving I was greeted by Sales Advisor Buddy Hoff. Buddy was very friendly and since I was not sure if I wanted another SUV or a car, worked wi...th me. I was not satisfied that the first car was what I was looking for, he suggested that I test drive a Camry Hybrid. Now that was not something I normally would not have selected, but I took it for a spin and believe me I was hooked. Buddy and his team leader Andrew Stoner got me a great deal for my Ford Escape that I was trading in, Mr. Soto approved the entire deal, and Dan Zach took me through the paper work step by step. Amy did a great job running down my title. I have to say, I was not exactly sure what my experience was going to be like after having had several bad experiences buying cars in my adulthood. But at Anderson Mazda, Buddy and the team made this an awesome experience that I will remember for a long time. Before my car shopping experience I only had experience using the service department. Everyone at the service department are awesome to work with too. This is an exceptional place to do business with and I certainly am a customer for life. If you are in the market for a new or used car, stop in or call and ask for Buddy Hoff, you won't be sorry. I couldn't ask for a better experience or car. I have never bought a used car with such a pristine interior before. If you didn't know better, you would think it was a brand new car. I have had lots of compliments while driving. I couldn't ask for a better experience in shopping for a new-to-me car and everyone was so friendly and easy to work with. Much to my surprise, once you drive the car off the lot, your service does not end. My sales advisor calls to touch base to see how I am doing with the car, if I have any questions or if anything concerns me. That is above and beyond service. Thanks everyone.
Thank you Margaret for taking the time to give us such a great review and for your business. Thank You Thank You
Great experience having my Mazda repaired, very knowledgable and good at explaining what was wrong. Also since it was expensive tried helping us out w...here they could.
I was referred to Craig Rupp by my Uncle. Craig is a good guy and salesman. My only gripe is my own impatience. I felt all steps took too long. But I ...am just finding something to whine about. I don't know if everyone at Anderson is decent, but Craig is. Craig offered me many benefits and asked if I'd like him to explain them. Though I denied most, I was glad he offered.
Thank you, Alexander, for your business and for taking the time to give us this review. We are always looking for ways to speed up the process. If you... have any ideas please get ahold of Craig. Unfortunately, there is a lot of legal documents we need to sign. Tell your uncle Thank you for us.
A great experience. We saw the car on Cars com. It looked like something we wanted. I called the dealership and spoke to salesman Isaiah We had a... few questions about features of the car which he answered to our satisfaction. I told him we would be down the next day to see if we could get together on the price. Within a short time sales manager Bob called back and we quickly settled on the price. We went down Lincoln the next day. Isaiah had the car warmed up and ready to go. We took a short test drive and told Isaiah the car was fine and we would take it. Sales manager Dan then took our check got the information needed to sign over the title and made a halfhearted attempt to do a bit of up selling. He was only doing his job. .As soon as the topic of extras came up we said we weren't interested and there was no pressure.. Everyone did a good and professional job. We are of the opinion we got a good car at a fair price. My only regret is, as I told sales manger Bob that I didn't get to play the "good cop bad cop" game where the sales man acts as your "advocate" trying to get the sales manager to accept your offer. Maybe next time.
Thank you, Duane, for your business and for taking the time to give us a 5-star rating. Isaiah and the team will be happy to read this review. Thank ...you
Craig was very friendly and helped us get exactly what we wanted without being pushy in the slightest. Made sure me and my family were well taken care... of.
Thank you for your business and for taking the time to give us a 5-star review. I am guessing from your name you can't wait till the super bowl tomor...row.
Got in and left with oil change and battery replaced all in 1 hour. I’m always treated well and don’t feel pressured. I’ve always been pleased with th...eir service.
Thank you, Paul, for doing your service with us. Also, thank you for taking the time to give us a review.
Mr. Aguirre acted professionally and gave me the information I needed to make an informed decision. Everyone with whom I had contact from entering th...e first door was helpful and courteous.
Thank you, Shirley, for your business and for the nice words you wrote about Elmer. He was very happy when he read this.
I found a used diesel Grand Cherokee through Cars.com for sale at Anderson. Over the phone, text, and email we worked through all of my questions. Cra...ig went above and beyond understanding that I was making a big leap of faith flying in from Michigan to purchase the vehicle. His customer service and follow-through was outstanding throughout the process. He even came in on his day off the day I came in to complete the purchase and drive it home. That gesture alone shows his dedication to his profession and was appreciated more than I was able to express during a busy travel day. Thank you Craig and Anderson. The used Jeep was in pristine condition and I love it, no complaints of areas of improvement. Keep up the good work!
Thank you, Jason, for your business and for taking the time to write this review. We really appreciate the feedback. Enjoy your Jeep.
they lied to me and it risked my families lives...
The people are awesome. Very impressed with everyone! Thank you for all the help!
Thank you, Jeff! Let us know how we can help in the future!