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Reviews

Average Ratings

4.4
453 lifetime reviews. Includes reviews of Great Bridge Auto Sales from DealerRater.com
  • Awesome experience

    Being a first time car buyer I didn't have much experience with dealerships but I do know that they worked with us to find and get an awesome car ...


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    Being a first time car buyer I didn't have much experience with dealerships but I do know that they worked with us to find and get an awesome car for my family and I

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great day
    March 12, 2017

    I found the van i wanted and i was happy, just need to get some work done on it but i love the van, mike really helped me out, they just need to m...


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    I found the van i wanted and i was happy, just need to get some work done on it but i love the van, mike really helped me out, they just need to make sure you explain stuff more better but im happy so far

    Does recommend this dealer

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  • No pressure to buy purchase
    March 12, 2017

    Overall I was satisfied with my used vehicle purchase. The only reason I didn't give it 5-stars is because I couldn't haggle them down to the pric...


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    Overall I was satisfied with my used vehicle purchase. The only reason I didn't give it 5-stars is because I couldn't haggle them down to the price I wanted. Mike L. was my sales rep. He was very attentive but not hounding/pressuring. He provided me plenty of time to look the vehicle over, rove around the lot inquiring about other vehicles, and a test drive that I was able to pick my route. Brian K. was the closing rep. He was very thorough and able to package me a good deal that included gap insurance and an extended service warranty. This was my first time doing business with a local dealer, (I've made 4 auto purchases dealing with make/model specific in the past), and I was pretty impressed.

    Does recommend this dealer

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  • Great deals at Great Bridge Auto Sales
    March 11, 2017

    The salesmen at Great Bridge Auto Sales an excellent salesman they work with you. They also have great deals on cars and SUVs I would recommend an...


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    The salesmen at Great Bridge Auto Sales an excellent salesman they work with you. They also have great deals on cars and SUVs I would recommend anybody to come here and buy a car or SUV.

    Does recommend this dealer

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  • New Model Truck
    March 11, 2017

    I visited Great Bridge Auto Sales, great friendly staff, very knowledgeable and Professional, Dain Mcfee was outstanding with his pleasant smile a...


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    I visited Great Bridge Auto Sales, great friendly staff, very knowledgeable and Professional, Dain Mcfee was outstanding with his pleasant smile and patience with me with all my questions. Smart young man, Nick Carroll was as well friendly and knowledgeable explaining all the details with me with all the forms I had to complete and sign. I am very Please with all the service I received here.Keep up the outstanding work this staff is working all together. My first visit here and I was very Please.

    Does recommend this dealer

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  • Awesome experience
    March 11, 2017

    Super easy and quick purchase! Everyone was very down to earth and helpful, making me feel comfortable through the whole process. Fair and no ha...


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    Super easy and quick purchase! Everyone was very down to earth and helpful, making me feel comfortable through the whole process. Fair and no haggle pricing. I will definitely go back for future purchases. I love my new car!

    Does recommend this dealer

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  • Poorest customer service I've ever had
    March 10, 2017

    I originally wrote a review about the salesman CJ. He lied to me about a direct question on my purchase before the sale. It would have made a $140...

    Great Bridge Auto Sales

    Wow !! I Tim Paasch just got off phone with him and told him to go to the Honda store close to him and call me and I would put it on my credit car...


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    I originally wrote a review about the salesman CJ. He lied to me about a direct question on my purchase before the sale. It would have made a $140. Direct difference in my cost of doing business with their company. Clearly he lied, the owner has tried to spin this off because "CJ is my best salesman ". This was his sole reason for keeping this guy even after he was made aware of the facts. After my original review, another rep named Tom Roberson injected himself into resolving this lie and he also promised not what I wanted but he was going to improve it by "taking care of me personally at his cost." The results are the same as CJ, inaccurate information and promises to resolve in full filled. Mr. Roberson has wasted three weeks of my time promising to fix CJ error/lie but what I now believe is the culture at Great Bridge Auto he failed. After this last week (third one by now) Mr.Roberson promised to take care of my issue personally. That was a week ago. After I left VM advising him that he has left me hanging. Mr.Roberson just left me a VM stating he was on vacation all this week. This is Friday of the same week he's on vacation, either he only took four days, makes business calls from his vacation day, or was his best excuse he could come up with on the fit (should have known he was going on vacation before making promises to resolve outstanding issue for the third week) . I've called the owner Tim Paash and let him know what has been going on because I wasn't sure he knew. Turns out he was aware of issues just not of what Mr. Roberson had been doing. I explained to Tim that I never asked for anything free but since CJ lied all I wanted was his dealers discount for missing second key for my car. Tim offered to replace $140. Key to resolve but I told him I that I don't think it was possible for his dealership to fix this issue since so many promises have gone down the tubes. If you choose to do bus with this company BEWARE, THEY WILL LIE AND COVER FOR EACH OTHER. RECORD ALL YOUR INTERACTIONS WITH THEM. You won't get it resolved but at least you could put it on YouTube. Final result, I will not try to get a discount from them for lie Salesman gave me and I will not accept free key because I'm telling the truth and I want everyone to know this. I never wanted anything for free and I don't want them to say otherwise to cover up the real story here.

    Does not recommend this dealer
    Great Bridge Auto Sales

    Wow !! I Tim Paasch just got off phone with him and told him to go to the Honda store close to him and call me and I would put it on my credit card . CJ is our #1 sales person and never lied to this man . Tom set up the key guy to come to him and he couldn't make the times that were available . We bent over backwards to help this guy who bought a $2500 car and he still writes these reviews . Any one can call me for more detail about this deal including all paper work signed by customer and we even bought him new seats . Conclusion : can't make everyone happy ! Tim Paasch 7576202200


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  • Purchase of Vehicle
    March 10, 2017

    Best car buying experience. Excellent customer service really quick and fast. Cj was great at helping with the process also explaining everything ...


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    Best car buying experience. Excellent customer service really quick and fast. Cj was great at helping with the process also explaining everything to me about the car and process. I got my car at a great price and it was super clean. Love it.

    Does recommend this dealer

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  • Sons first car
    March 10, 2017

    Fast and friendly I even liked their choice of music. I will definitely recommend them for your next car purchase. We will beback for our next car.


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    Fast and friendly I even liked their choice of music. I will definitely recommend them for your next car purchase. We will beback for our next car.

    Does recommend this dealer

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  • KYLE helped a lot
    March 7, 2017

    Kyle helped me a whole lot. He helped me with picking out a reliable vehicle, financing and a low payment. If you go to Great Bridge Auto please a...


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    Kyle helped me a whole lot. He helped me with picking out a reliable vehicle, financing and a low payment. If you go to Great Bridge Auto please ask for Kyle.

    Does recommend this dealer

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