Blackwells Auto and Truck Sales

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews.
  • 1.0 out of 5
    July 26, 2020

    I drove up from Chattanooga to buy a low miles Toyota Tundra from Blackwell’s. I was hesitant to make the drive, and well... I’m a big reviews guy. The... dealership didn’t have 5 stars... so well... it scared me. I’ve been looking for 4 months for a truck.... and well I am picky. I will say though, I walked out of there with keys in my hands. The staff has a very local feel (I don’t mean that bad in the slightest), they were friendly. The owner, who processed my paperwork, was funny, and cut many jokes along the way. I didn’t expect it to go as well as it did. My advice would be to give them a shot. I enjoyed my experience. ***7/26/2020 EDIT:*** One day after driving off the lot I noticed that the seat rubbed off on my shorts... literally. Apparently the dealer had spray painted the seat to make it look nice. I was quite shocked. I’ve noticed some other gimmicky fixes too. I paid just above KBB highest price and was told that I should not consider estimated valuing from KBB because it wasn’t accurate. Rather disappointing considering the price I paid. I am willing to update my rating if the dealership will contact me to make things right.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 3, 2018

    The owner, Vince, is a very unreasonable person to deal with. Dealer was selling a 2006 Ford F250 Harley Davidson truck for $25,977, 1FTSW21P96ED64511,... that needed head gaskets. Told me it would Cost the him $5000 to fix the truck. Would only give me $2500 back for buying the truck without it being repaired. Would not reason on the price of the repair. Not willing to work with you at all. Will not return to this dealer. Nor will I endorse anyone buying something from them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    23 people out of 28 found this review helpful. Did you?