Reviews

Average Ratings

4.1
128 lifetime reviews.
  • My experience

    I am so excited about my purchase. I went to three other place and all of them told me that I need a cosigner or a way larger down payment. Mr. Ke...


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    I am so excited about my purchase. I went to three other place and all of them told me that I need a cosigner or a way larger down payment. Mr. Kel, my salesperson worked with me for two days and on that second day I drove off in my NEW pre-owned car. If you're looking for a great stop by and see him (Mr. Kal).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    Service was excellent salesperson and manager all around rating Perfect 10


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    Service was excellent salesperson and manager all around rating Perfect 10

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The Very BEST

    The best car lot I've ever been to, point blank period. Wish I could tell everyone I know to come here . Your guaranteed a car if you meet their r...


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    The best car lot I've ever been to, point blank period. Wish I could tell everyone I know to come here . Your guaranteed a car if you meet their requirements. Just when I thought I couldn't get a car anywhere I got a car at 5 star AutoPlex . Thanks to Mustafa I won't be in the heat this summer . I'll be driving in style .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car Gone Don't Bother

    I was interested in this car. I called the dealer and I set up a test drive for the following week. I called the day of the test drive to make sur...


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    I was interested in this car. I called the dealer and I set up a test drive for the following week. I called the day of the test drive to make sure I went to the right location as there were two locations listed on the ad and was told it was moved to another location father away. They neglected to mention this when I first called and also failed to provide the address of the dealership the car had been moved to. They promised to text the address where the car was located and never did. We tried to determine the location based on the location mentioned over the phone. They do not seem to have a dealership in that area. They just want to get you there and sell you a different car. This car is probably long gone, and they just didn't want to admit it over the phone.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • got a car that i enjoy driving

    this was a quick and simple process and i walked away with a vehicle that is dependable and a great deal! thank you 5 Star!


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    this was a quick and simple process and i walked away with a vehicle that is dependable and a great deal! thank you 5 Star!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • terrible service

    My experience with this company was awful. I called 24 hours a head of time to make sure the vehicle will be on the lot and a few logistic questio...


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    My experience with this company was awful. I called 24 hours a head of time to make sure the vehicle will be on the lot and a few logistic questions. The girl I spoke with actually had the vehicle brought to the 290 location from the gulf freeway. Which was amazing but when I showed up on Friday evening the manger told me no one told him that I was coming so he put the vehicle on an extended test drive. How did he not know called 24 hours ahead of time. After that I walked around the lot to see if there was anything worth looking at and when I asked about the price of a different car the man said he's manager doesn't like giving out prices tell they do a credit check so I asked if they could just give me a guess on what I would be looking at yet the manager didn't want to give any information

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • best in town

    Mr.James did me good I will make sure I send anyone looking for a car to him long hair don't care


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    Mr.James did me good I will make sure I send anyone looking for a car to him long hair don't care

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 5 star autoplex

    Anthony is a awsome sales man he has great customer service and does his best to get you what you want, I will send anyone looking for a car to se...


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    Anthony is a awsome sales man he has great customer service and does his best to get you what you want, I will send anyone looking for a car to see him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Easy car Buying

    First thing first I'm not sponsored by anyone for this review. I came upon this dealer after several tries at different big name dealerships where...


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    First thing first I'm not sponsored by anyone for this review. I came upon this dealer after several tries at different big name dealerships where the salesmen don't return phone calls or simply say you need 25-30% down for banks to approve the loan. Upon my arrival I explained my situation to the salesman Walter. He quickly said no problem let's have the finance manager look at it your credit. Once the report came back Walter notified me that "yes" there was a bank willing to work with me! The best part is that I didn't have to put no more than 10% down for my F-250. Truly no hassle car buying in under 2 hours I was on my way with my F-250, so for all those who have gotten turned down at the big name dealerships in Houston, go check out 5 Star.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?

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  • WORST EXPERIENCE EVER!

    Went in with 3000 cash and it took me over an hour to speak with someone. Never heard back from the mysterious woman Kim who apparently had no des...


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    Went in with 3000 cash and it took me over an hour to speak with someone. Never heard back from the mysterious woman Kim who apparently had no desire to help me out at all. I was shocked the service was so bad. I wasted an hour driving there with promises and then nothing happened because I was there so long. Never again!!!! I do not recommend this place.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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