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Reviews

Average Ratings

4.5
29 lifetime reviews. Includes reviews of Mini of San Francisco from DealerRater.com
  • Fast, friendly service!

    Our sales associate Birendra Kieran was easy to talk to and gave us great advice. He made finding the right car for me fun. Since it was my firs...


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    Our sales associate Birendra Kieran was easy to talk to and gave us great advice. He made finding the right car for me fun. Since it was my first time purchasing a vehicle on my own, I was nervous and did not know where to start. He asked the right questions and made me feel confident in my decision.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Thegreatvaldini

    Visit Sean at San Francisco Mini Cooper and he will take care of you...For realz


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    Visit Sean at San Francisco Mini Cooper and he will take care of you...For realz

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Would do it again and I will

    I had the sales associate Alejandro Côte. Very professional,extremely helpful. I value his opinion greatly there was no pressure at all. It was a ...


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    I had the sales associate Alejandro Côte. Very professional,extremely helpful. I value his opinion greatly there was no pressure at all. It was a wonderful experience. Give him a bonus!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy Customer!

    I wanted to possibly trade in my vehicle for a Mini because it's a perfect city car with some zip. Mini of San Francisco made it happen! Everyone ...


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    I wanted to possibly trade in my vehicle for a Mini because it's a perfect city car with some zip. Mini of San Francisco made it happen! Everyone I worked with made my process so simple. They went through my options and made it easy to get want I wanted during the sales and finance process. Jon Bremner in sales and Zach in finance were both great! I would highly recommend this dealer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best service ever

    Chuck and his mechanics got my car in and repaired in a fast and easy way I would seriously send all my friends and family to this dealership for ...


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    Chuck and his mechanics got my car in and repaired in a fast and easy way I would seriously send all my friends and family to this dealership for anything Mini.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Maintenance service easily accomplished

    Maintenance service well taken care of. I was happy to get my car in good shape before the heavy rains started. Facilities, personal service all e...


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    Maintenance service well taken care of. I was happy to get my car in good shape before the heavy rains started. Facilities, personal service all excellent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great customer service from staff at Van Ness

    First time service at 799 Van Ness Ave. Amazing service. During my oil change, Jeff Wong, service advisor, assisted me, but after I went home I no...


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    First time service at 799 Van Ness Ave. Amazing service. During my oil change, Jeff Wong, service advisor, assisted me, but after I went home I noticed that my passenger window was not closing all the way to the top. The next day, I went back to ask Jeff what happened after my oil change. He called the technician and the technician initialized for 20 mins.; after the initialization everything works fine. Jeff was very helpful to the customer, also his friend that works at the reception desk, I forgot to ask his name, the guy who wears eyeglasses, he even fixed my back up light. These 2 guys work above and beyond to make the customer happy and satisfied with the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Motor hard at Mini SF :)

    John assisted us in buying a new Mini and he made the experience great. He followed through and didnt pressure us into anything. They didnt have t...


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    John assisted us in buying a new Mini and he made the experience great. He followed through and didnt pressure us into anything. They didnt have the car we wanted at the dealership but through searched in inventory found the exact car we wanted. The dealership itself well designed and fits the Mini brand. If anyone is looking for a Mini work with John and Mini SF.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • totally inexcusable

    I have trying to buy a car though this dealership for a week now. The lady i am dealing with is totally inept does not follow though on the emails...


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    I have trying to buy a car though this dealership for a week now. The lady i am dealing with is totally inept does not follow though on the emails or finishes paperwork in a timely manner. An hence the car i was to purchase was sold while the paper work was being handled. When asking for the owner information she totally ignored the question and did not provide the information requested. I will let you all know how this turns out!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great service

    Friendly people and great customer service! Will definitely bring my Mini here for the every service needs!


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    Friendly people and great customer service! Will definitely bring my Mini here for the every service needs!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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