Bennett INFINITI of Allentown

Reviews

Average Ratings

4.7
103 lifetime reviews. Includes reviews of Bennett INFINITI of Allentown from DealerRater.com
  • Great customer service!
    July 24, 2017

    Patrick was very helpful with our purchase of our used Infinity G37X. He was very professional and knowledgeable. He was very patient with all the...


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    Patrick was very helpful with our purchase of our used Infinity G37X. He was very professional and knowledgeable. He was very patient with all the questions we had about the car. Moe also helped with our purchase, he too was very professional and knowledgeable. Patrick followed up on every thing he state that he would. Both Patrick and Moe are so accommodating and wonderful to work with. If you are looking for a great dealership to go to, you should shop here!! Thank you for making this whole experience so great!

    Does recommend this dealer

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  • satified customer
    July 22, 2017

    Mr. Cruz was very polite and professional. I appreciated his quickness to get things done. The process was a good experience. Will recommend Benne...


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    Mr. Cruz was very polite and professional. I appreciated his quickness to get things done. The process was a good experience. Will recommend Bennett to my friends.

    Does recommend this dealer

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  • Bought a used 2013 G37X S
    July 10, 2017

    Great car, bought at very reputable dealership. Had a great experience and follow up from dealership. Would recommend them to all. Thanks Bennett ...


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    Great car, bought at very reputable dealership. Had a great experience and follow up from dealership. Would recommend them to all. Thanks Bennett of Allentown.

    Does recommend this dealer

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  • Love my QX50!
    June 27, 2017

    Typically car shopping is at the bottom of my favorite things to do list however Emilio Cruz made this experience a breeze! He was very informati...


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    Typically car shopping is at the bottom of my favorite things to do list however Emilio Cruz made this experience a breeze! He was very informative. I felt no pressure and I was very fortunate that he was the salesperson that walked out to greet us when we arrived. He effectively turned what would normally be a stressful car shopping ordeal into a wonderful experience. My car is cute! I don't miss my Volvo. Love the 2017 QX50 and the light blue color. Thank you Emilio!

    Does recommend this dealer

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  • Excellent Experience
    June 26, 2017

    I'd been looking for the right Q50 for months. Came across Bennett in Allentown. Spoke to Tracey Waters but she was unavailable, but I appreciat...


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    I'd been looking for the right Q50 for months. Came across Bennett in Allentown. Spoke to Tracey Waters but she was unavailable, but I appreciated the followup phone call and she made sure when I came in that the vehicles I wanted to look at were ready. I was ultimately assisted by Emilio Cruz. Emilio was laid back and knowledgeable. Took me two weeks to get back to PA to finalize the deal. Emilio kept in touch but was never overbearing or pushy. We communicated through email and text, which I found to be awesome! Once I was ready to pick up my new ride he had all the paperwork ready to sign and I was in and out. It was as if Bennett Infiniti was his own company. I will be referring everyone to him and Bennett!

    Does recommend this dealer

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  • No second Key fob, no owners manual???

    Bought a used Infinity through Cars.com web search. Made apt to come to dealership 2 hours away after speaking with Internet Sales Person, was th...


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    Bought a used Infinity through Cars.com web search. Made apt to come to dealership 2 hours away after speaking with Internet Sales Person, was then contacted and shuffled around to 3 people to handle a cash only buying process. Nice facility, nice sales guy that admitted WE just landed on his desk that morning? Great car, was told no second key, but they were trying to find it? Then driving home realized no Owners Manual? Contacted Dealership, assured it would be Fedex'd to us, 2 weeks still no second key or Owners manual. Nothing more frustrating than you as the buyer being the most prepared part of the car buying process. Not a great experience.. but love the car!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kristi Mininger

    I recently purchased a used 2015 Jeep Compass from Bennett Infiniti. While the vehicle had only 12,000 miles at time of purchase I was not certai...


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    I recently purchased a used 2015 Jeep Compass from Bennett Infiniti. While the vehicle had only 12,000 miles at time of purchase I was not certain of the brakes. A month and a half later the air conditioning and defroster have failed, leaking water into the car and simply not working. My sales person has dropped the ball as it was been two weeks and still nothing, no appointment, did not return telephone calls. I am told the brakes and rotors may need replacing on my "certified" used car. Still no response from Bennett.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The Chris Huffman Experience
    May 16, 2017

    Finding a nice Infiniti dealer with a great selection of cars and a responsive sales was a priority for me. I'm so glad I got a chance to work wit...


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    Finding a nice Infiniti dealer with a great selection of cars and a responsive sales was a priority for me. I'm so glad I got a chance to work with Chris Huffman at Bennett Infiniti. He had a tough job, which was trying to please me, and worked very hard. His product expertise and keeping me informed of new inventory was very helpful. Thanks Chris for being one of the best salesman I've had in a while.

    Does recommend this dealer

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  • Purchase of Used Vehicle
    May 12, 2017

    I recently took a used vehicle (2012 GMC Denali - 38,000 miles) that I purchased in July 2016 to a dealership for inspection. I have put only 3,2...


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    I recently took a used vehicle (2012 GMC Denali - 38,000 miles) that I purchased in July 2016 to a dealership for inspection. I have put only 3,200 miles since then and it's May 2017. Unfortunately the vehicle needs new brakes, rotors and a few other things. There were no brake pads left and the rotors could not even be turned. They should not have placed an inspection sticker of 5/2017 on this vehicle. I understand normal wear and tear but I have only put 3,200 miles on it which means these brakes were bad when they sold the vehicle. This is the second used vehicle that I bought from them with issues due to inspection sticker being 1 year out from time of purchase. Definitely not giving them a third try. The obviously do not check any of the used vehicles when they come in and will cause headaches for you later.

    Does not recommend this dealer

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  • Tracey really cares!!
    May 10, 2017

    I just want to take the time to say Thank you to you Tracey, Joe, and C.J for your awesome service. I ask you found and it was like magic, as I d...

    Bennett INFINITI of Allentown

    What a great review, Del-Lora! We're so pleasured to hear your kind words about your experience at our dealership! We appreciate your business an...


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    I just want to take the time to say Thank you to you Tracey, Joe, and C.J for your awesome service. I ask you found and it was like magic, as I drove away in my new 2015 Equinox. The quality of customer service was above and beyond. I truly would recommend Bennett to friends, and family. I even received a follow-up call from C.J. to ask if I was satisfied. I must also say this vehicle may be used, but it was well kept and it is new to me. Just awesome Thank you Del-Lora Parrish, A Happy Customer

    Does recommend this dealer
    Bennett INFINITI of Allentown

    What a great review, Del-Lora! We're so pleasured to hear your kind words about your experience at our dealership! We appreciate your business and hope to see you again in the future.


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