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Bob Moore INFINITI

4.6
(477 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award View 4 awards
2015 state dealer award 2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Inventory

See all 15 vehicles from this dealership.

Reviews

4.6
(477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

www.

www.bobmooreinfiniti.com I am so thrilled with my new 2023 Nissan Rogue! Scott Warfel at the dealership was amazing to work with. He helped me find the perfect car and made sure I understood all the features before driving off the lot. My whole experience was smooth and enjoyable, thanks to Scott's above and beyond helpful attitude. We are overjoyed with our new 2023 Nissan Rogue Platinum Intelligent that we purchased from, Bob Moore Infiniti in Oklahoma City, OK 73131!! The sleek design and smooth ride have exceeded our expectations. From the spacious interior to the advanced technology features, this car has it all. We feel like we made perfect choice in purchasing this vehicle. It truly is a game-changer for our family. Overall, we couldn't be happier with our decision to buy the 2023 Nissan Rogue. I highly recommend this dealership and Scott for anyone looking to buy a new car. Thank you for making this process so easy and fun, Scott!

5.0

www.

www.bobmooreinfiniti.com I am so thrilled with my new 2023 Nissan Rogue! Scott Warfel at the dealership was amazing to work with. He helped me find the perfect car and made sure I understood all the features before driving off the lot. My whole experience was smooth and enjoyable, thanks to Scott's above and beyond helpful attitude. We are overjoyed with our new 2023 Nissan Rogue Platinum Intelligent that we purchased from, Bob Moore Infiniti in Oklahoma City, OK 73131!! The sleek design and smooth ride have exceeded our expectations. From the spacious interior to the advanced technology features, this car has it all. We feel like we made perfect choice in purchasing this vehicle. It truly is a game-changer for our family. Overall, we couldn't be happier with our decision to buy the 2023 Nissan Rogue. I highly recommend this dealership and Scott for anyone looking to buy a new car. Thank you for making this process so easy and fun, Scott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Scott Warfal was great, I would highly recommend him.

Scott Warfal was great, I would highly recommend him. Thanks for going the extra mile.

5.0

Scott Warfal was great, I would highly recommend him.

Scott Warfal was great, I would highly recommend him. Thanks for going the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

While it disheartens me to leave a one star review, I

While it disheartens me to leave a one star review, I have a few things to note about my experience. I believe stating positive things is always the best approach! Positives: 1) the staff, minus Nick - the new car sales manager, is wonderful. The place is clean, the people I spoke to were nice, etc! I worked with AJ, spoke to the receptionist a few times, Steve (the used car sales manager), & someone on the sales team named Jason. Now to the cons... Due the advice (silly me) of persuasive car salesman, I bought the vehicle the same day I drove it. Learn from me… don’t do that (especially if you’re alone). Nick was "so happy" AJ pulled him on this deal because he was the original seller on the car I purchased. Nick walked me through ownership history leaving out that one tire (appears) to need to be replaced. I say appears because I haven't had the opportunity to seek other examination at this time (June 10th 2024). In Oklahoma, you buy cars "as is", which is understandable. I’ll likely use caravan or go to Texas moving forward. Nonetheless, I still sought clarity regarding my question on the tire because if I plan to utilize this location for maintenance, I need to trust them. After speaking with AJ, he told me I’d need to speak with Steve (the used car sales manager) to address my concerns. I called the main line and asked to be transferred to Steve. I encountered Nicks demeaning and absolutely belittling tone and statements. I didn't call to speak to with Nick... I want to be very clear on that. He acted like he had no idea why I was calling, made rude statements, and that leads me to this review. In life we all learn as we go. I adore the car, but I do wish when seeking clarity and understanding when purchasing from a luxury vehicle establishment I would be greeted with respect at the very minimum. Regardless of if you agree with someone. Respect, in sales, should be something you never sway from. My advice to anyone reading this, if you find yourself needing to purchase a vehicle from this establishment, stay as far away from Nick as you can. He will appear kind, when at his core he is rude. When someone gets an attitude during a discussion for no reason.. that speaks to who they truly are. Large purchases like this are a big deal. To be on the other end of a call and act like someone doesn't deserve respect because 1) they are through a phone 2) the deal is done" and "they don't have to disclose" things is ridiculous. Again, this review is mainly centered around Nick and his absolutely poor skills dealing with people. He, based on my interaction, is the definition of a slimy car salesman. Beware. :) Nonetheless, the overall experience was fine and I wish AJ, Steve, Jason & the kind lady who directs calls all the best!

1.0

While it disheartens me to leave a one star review, I

While it disheartens me to leave a one star review, I have a few things to note about my experience. I believe stating positive things is always the best approach! Positives: 1) the staff, minus Nick - the new car sales manager, is wonderful. The place is clean, the people I spoke to were nice, etc! I worked with AJ, spoke to the receptionist a few times, Steve (the used car sales manager), & someone on the sales team named Jason. Now to the cons... Due the advice (silly me) of persuasive car salesman, I bought the vehicle the same day I drove it. Learn from me… don’t do that (especially if you’re alone). Nick was "so happy" AJ pulled him on this deal because he was the original seller on the car I purchased. Nick walked me through ownership history leaving out that one tire (appears) to need to be replaced. I say appears because I haven't had the opportunity to seek other examination at this time (June 10th 2024). In Oklahoma, you buy cars "as is", which is understandable. I’ll likely use caravan or go to Texas moving forward. Nonetheless, I still sought clarity regarding my question on the tire because if I plan to utilize this location for maintenance, I need to trust them. After speaking with AJ, he told me I’d need to speak with Steve (the used car sales manager) to address my concerns. I called the main line and asked to be transferred to Steve. I encountered Nicks demeaning and absolutely belittling tone and statements. I didn't call to speak to with Nick... I want to be very clear on that. He acted like he had no idea why I was calling, made rude statements, and that leads me to this review. In life we all learn as we go. I adore the car, but I do wish when seeking clarity and understanding when purchasing from a luxury vehicle establishment I would be greeted with respect at the very minimum. Regardless of if you agree with someone. Respect, in sales, should be something you never sway from. My advice to anyone reading this, if you find yourself needing to purchase a vehicle from this establishment, stay as far away from Nick as you can. He will appear kind, when at his core he is rude. When someone gets an attitude during a discussion for no reason.. that speaks to who they truly are. Large purchases like this are a big deal. To be on the other end of a call and act like someone doesn't deserve respect because 1) they are through a phone 2) the deal is done" and "they don't have to disclose" things is ridiculous. Again, this review is mainly centered around Nick and his absolutely poor skills dealing with people. He, based on my interaction, is the definition of a slimy car salesman. Beware. :) Nonetheless, the overall experience was fine and I wish AJ, Steve, Jason & the kind lady who directs calls all the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Great service and I appreciated Naaman's low pressure

Great service and I appreciated Naaman's low pressure approach. He was able to answer all our questions and seemed very knowledgeable with the Infiniti brand. The entire staff was friendly and professional. I highly recommend to others.

5.0

Great service and I appreciated Naaman's low pressure

Great service and I appreciated Naaman's low pressure approach. He was able to answer all our questions and seemed very knowledgeable with the Infiniti brand. The entire staff was friendly and professional. I highly recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Exemplary customer service, personable, patient, and

Exemplary customer service, personable, patient, and professional. Thank you to my sales associate Naamen, who I highly recommend, and the rest of the team at Bob Moore Infiniti for an excellent vehicle purchasing experience.

5.0

Exemplary customer service, personable, patient, and

Exemplary customer service, personable, patient, and professional. Thank you to my sales associate Naamen, who I highly recommend, and the rest of the team at Bob Moore Infiniti for an excellent vehicle purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

My visits to your dealership is always wonderful.

My visits to your dealership is always wonderful.. your staff is very friendly and helpful, the environment is welcoming .

5.0

My visits to your dealership is always wonderful.

My visits to your dealership is always wonderful.. your staff is very friendly and helpful, the environment is welcoming .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Excellent communication and videos of a 2019 Highlander

Excellent communication and videos of a 2019 Highlander that I bought remotely. Fast shipping of the automobile to me in east Texas. Deal with confidence.

5.0

Excellent communication and videos of a 2019 Highlander

Excellent communication and videos of a 2019 Highlander that I bought remotely. Fast shipping of the automobile to me in east Texas. Deal with confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great Car Great Dealership

I went to Bob Moore to check out a Q50. I was just looking. I test drove one and I was sold. For the 1st time in years buying a new car was pleasant not a hassle. I just took it back for it's oil and lube service. The service department was the best.

5.0

Great Car Great Dealership

I went to Bob Moore to check out a Q50. I was just looking. I test drove one and I was sold. For the 1st time in years buying a new car was pleasant not a hassle. I just took it back for it's oil and lube service. The service department was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Bought the vehicle remotely - big leap of faith but the

Bought the vehicle remotely - big leap of faith but the salesman sent excellent quality videos showing the car inside and out. Sent another video a week later to show the small flaws in the vehicle. This showed me integrity and I trusted the process enough then to pull the trigger. They set up timely and affordable shipping from Oklahoma to east Texas. Car arrived exactly as described. I’m totally satisfied with my purchase.

5.0

Bought the vehicle remotely - big leap of faith but the

Bought the vehicle remotely - big leap of faith but the salesman sent excellent quality videos showing the car inside and out. Sent another video a week later to show the small flaws in the vehicle. This showed me integrity and I trusted the process enough then to pull the trigger. They set up timely and affordable shipping from Oklahoma to east Texas. Car arrived exactly as described. I’m totally satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Out of State buyers beware.

My son who is in the Air Force and I recently purchased a vehicle from Bob Moore Infiniti and it was the worst car buying experience I've ever had. I ended up having to sign paper work for the car three times because they couldn't get the paper work correct, and I have left multiple messages trying to get the paperwork so that I can title the car. As an out of state buyer I have to title the vehicle myself, but because they can't get me my paper work I now have fines from the state of Georgia.

1.0

Out of State buyers beware.

My son who is in the Air Force and I recently purchased a vehicle from Bob Moore Infiniti and it was the worst car buying experience I've ever had. I ended up having to sign paper work for the car three times because they couldn't get the paper work correct, and I have left multiple messages trying to get the paperwork so that I can title the car. As an out of state buyer I have to title the vehicle myself, but because they can't get me my paper work I now have fines from the state of Georgia.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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