Reviews
Write a reviewTimely, courteous, thorough and efficient are words I...
Timely, courteous, thorough and efficient are words I would write. I was met immediately, and the service rep explained the appointment. Extra work necessary was explained, and I agreed. Comfortable atmosphere
Great service, great attitude, which makes the...
Great service, great attitude, which makes the difference! I appreciate the caring attitude received from Bob Moore infinity
Phenomenal service department
In OKC while traveling from out of state and my QX60 needed repairs. Bob Moore's team worked me into the schedule, fixed the issue, got me back on track and provided a phenomenal experience. Perhaps the best service I have ever received fro m a dealer that genuinely cares about their customers, even though this is not where I purchased my vehicle. Exceptional service! Even washed and vacuumed without me asking.
Auto service is SO important. We’re pleased you trusted us with your INFINITI QX60, and that you were satisfied with our work. It’s our job to keep you rolling and we look forward to the next opportunity to serve you; the next time you're in Oklahoma City!
Everyone I came in contact for service for my car was...
Everyone I came in contact for service for my car was exceptional. A big thank you to Reggie for providing such a pleasant experience for just a 15,000 mile service for my vehicle.
We’re so pleased our Service Department, and Reggie, lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.
At 50 years old and many dealerships I’ve done business...
At 50 years old and many dealerships I’ve done business with Bob Moore has the best service after the sale I’ve ever had.
We’re so pleased our Service Department lived up to your expectations, Clint. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.
Our QX56 needed a new starter. It was covered under a...
Our QX56 needed a new starter. It was covered under a third party extended warranty. Service advisor Reggie Addington took care of contacting and submitting the warranty claim. Repairs were made quickly. The service shop at Bob Moore Infiniti is very clean and has a window so customers can view repairs being made to their vehicle. We are very happy with the service received!
We appreciate your positive comments regarding our Service Department at Bob Moore INFINITI. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.
Very courteous service.Made warranty repair in a quick...
Very courteous service. Made warranty repair in a quick manner. Reggie Addington was a very helpful service advisor.
There is truly nothing better! Thanks for the kind words, Marty. We're pleased to have assisted you!
Reggie provided exceptional service. He was very pleasant...
Reggie provided exceptional service. He was very pleasant and communicated very thoroughly all that was needed for my routine service as well as gave me options for additional service maintenance items to consider. All the guys were very helpful and very accomodating. I truly appreciate working with Reggie and his patience to answer all of my questions and provide me with the best options Infiniti offers to keep my vehicle running smoothly. Please give him my thanks for his service in Oklahoma... It far exceeds any service I've ever received in Los Angeles.
Krys - thanks so much for the kind words! We're so glad you were pleased with your experience and felt accommodated. That is our ultimate goal, and we are grateful to have done that for you! We will be sure to pass along your kind words and look forward to assisting you again down the road.
They are great, from the original sale to all the service...
They are great, from the original sale to all the service needs I have had. I have recommended them to family and several other friends. Josh as great informative and not pushy.
Nothing better than a seamless experience! Thanks for your kind words, we hope to continue to work with you down the road.
After having my vehicle serviced before getting on the...
After having my vehicle serviced before getting on the highway (Grubbs Infiniti) I was still 30 minutes from my family in Oklahoma, when my low tire warning came on. I was frustrated and tired. The Bob Moore staff explained that my tire was beyond being repaired and replaced my tire. Expensive, but it was fixed and I felt safe retuning back to Texas
Thanks for letting us know you had a good experience with us and we could be of help in explaining the issue with your tire. We're glad we could assist you in feeling safe on your drive home!