Bob Moore INFINITI

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
116 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 16, 2020

    Shopped online for an Infiniti QX80 and came across Bob Moore Infiniti. I called and they connected me to Blane. He went out and shot a video of the Infiniti... we were interested in. We did not want to drive to OKC and this vehicle not be what we wanted. Blane answered all our questions, returned our calls, and did a great job putting the deal together. We are very happy with the Infiniti QX80 and Bob Moore Infiniti.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for checking out Bob Moore INFINITI, and ultimately choosing us to buy your new ride. We're more than pleased to always help, and if you ever n...eed anything else don't hesitate to ask!

  • 5.0 out of 5
    June 2, 2020

    First car I have purchased locally in over 25 years. I have typically found local dealerships -especially the Mercedes dealership-to be grossly over-priced... BA the regional market. This car was well priced and Our sales person Blane Hopkins was attentive without being pushy throughout the purchase process. It helped that the car was priced fairly to start with!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words, Mike! We feel honored to know you chose us while keeping your vehicle purchase local to OKC. We hope you are enjoying your... new ride, and encourage you to reach out if you have any questions! Respectfully, Travis Jacques, General Manager

  • September 18, 2016

    Ryan Bartholomew is a great sales consultant. More than that, he is a great guy. I thoroughly enjoyed the purchase experience at Bob Moore. Chris Higgins... the Sales Manager was also a pleasure to work with. Sami Nelson the Finance Consultant was great as well. Rick the new car delivery guy was awesome too. I have yet to use the service department yet, but I'm sure when I do they will be great as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Victor, we're glad to hear this! Come back and see us soon!

  • 1.0 out of 5
    May 4, 2020

    Awful experience I will never buy or recommend them or buy another car from them again. The employees did not have clue what was going on and they were... not honest. Don’t buy here.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    This is a review we aren't pleased to see, and know we can do better. I invite you to reach out to myself directly at 405-748-8007 so I can learn more... about why your experience was negative and how we could have improved. Respectfully, Travis Jacques, General Manager

  • 5.0 out of 5
    April 29, 2020

    I’m not sure how many people actually LOVE buying a new car, obviously they love the car but the process is not enjoying! But Blane, AJ, and Lanna made... it so easy and comfortable! Highly recommend if you’re in the market for a new car, go buy Bob Moore Infinity and see them!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Glad we could make your experience a great one! Make sure to let others know, and we look forward to seeing you again in the future.

  • 5.0 out of 5
    March 12, 2020

    Reza, AJ and Mr. Lee - good experinece. You have the normal back and forth as it relates to buying a vehicle. But then, you should expect that. These... people are in the business to sell vehicles. However, this group was very reasonable. Reza was a pleasure. He stayed in contact and provided great communication and coordination. If you need to buy a vehicle you should not miss the opportunity to meet AJ. In fact, it might be worth the trip just just to meet him. Very easy going. No presssure. Mr Lee wrapped up the details and in view of the late hour - effectively hung in there to the end. Once again, there was no pressure just a very clear explanation of options. Thanks to all. I will buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Two great things: A fine pre-owned vehicle and an excellent review. That means you're happy, and that makes us happy. Thank you so much.

  • 5.0 out of 5
    February 25, 2020

    My husband and I popped in at the end of a long day shopping for QX60s in the Oklahoma City area. As soon as they pulled the vehicle we were interested... in around, we could tell that the quality far surpassed any of the others we saw that day. Overall appearance, but most importantly the overall feeling of driving it, was leaps and bounds above the “non-Infiniti” dealerships. Craig was wonderfully helpful and professional, and they made quick work of getting our deal settled and getting ya out the door and home to our children. I would highly recommend Bob Moore to anyone! Truly the best car buying experience we’ve ever had!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Amanda, Thank you for your kind comment. We'll be here if you need anything down the road. Until then, happy driving.

  • 5.0 out of 5
    January 24, 2020

    I can’t say enough about my buying experience from Bob Moore! They were honest and upfront and really made me feel at ease. I just purchased my 2nd vehicle... for them, and will do it again when it’s time to upgrade. They really are top notch!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review, Amie!

  • 5.0 out of 5
    December 19, 2019

    The car I had asked to look at was pulled up and ready to test drive when I arrived. Very helpful and attentive staff. Process was relatively quick and... efficient for buying a car. Facility is very nice, clean and has a great waiting area. I would buy from this dealer again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your excellent review! Finding the right used vehicle is a great feeling. We're pleased we could help.

  • 5.0 out of 5
    November 26, 2019

    Staff very customer focused and willing to help in any way possible. It is very easy to schedule appointments and a loaner vehicle. I have this information... with my family and friends.

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    Came in for service or repair
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    Dealer Response

    Thanks for the positive feedback, Thomas! Let us know if there's anything else we can do for you. Stop by anytime.

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