Bob Moore INFINITI

Tom Brousseau and finance manager James screwed me over by teling me not to treat my car and stop making payments and we will get you in a good car deal.... Made me wait whole day on friday then lying by saying will happen monday and i had a deal somewhere else. Car sales guy said will be giving me a call Monday at 9am and 9 :30 i was gibing a call due to noone called. He answered said will be giving me a call here shortly and two hours later i still calling them with no answer which i had to call main line and i knew what im going to hear bank did not approve it and i was being pushing to wait and wait and make it sounds so simple and eady when i know i have a credit problem and was honest about it, but as always the nasty job of sugarcoating deal then when there is no deal they dont even bother to txt or call to let you know. They just ignore you as you don’t exist. Very bad experience at this dealer.

Salesman Isaiah was a nice, respectful young man who did everything right. Sales manager experience was not so pleasant. He said all the right things to... get me to start negotiating then didn’t come close to living up to his promises. He didn’t seem to like dealing with someone who had done their homework. We we reached an impasse he walked out and threw my offer in the trash. Low class move that will keep me from going back.

Ryan Bartholomew is a great sales consultant. More than that, he is a great guy. I thoroughly enjoyed the purchase experience at Bob Moore. Chris Higgins... the Sales Manager was also a pleasure to work with. Sami Nelson the Finance Consultant was great as well. Rick the new car delivery guy was awesome too. I have yet to use the service department yet, but I'm sure when I do they will be great as well.

They didn't call me back nothing no service on trying to buy a used vehicle at all

I dealt with Tommy Freeman in service. He took excellent care of me from beginning to end. I was very pleased with the repairs and service. I have leased... 3 cars from Bob Moore and been very happy. It is my personal opinion that a company is only as good as it's service!

I packed up the family and drove 4 hours after numerous communications discussing my potential purchase. Each team member, from management to sales and... finance, all provided great customer service and in a very timely manner. Upon my arrival, our sales representative, Trey Roberts, had the vehicle all ready for us. He was well versed with this vehicle's attributes, even though it was not what they typically sell. It was nice to find a sales team that understands their customer's needs and they rolled out the red to my family to make this a very pleasant experience . Thanks Bob Moore team!

We went back and forth some on the specifics, but in the end Bob Moore Infiniti really came through for us. They worked hard to gives us competitive financing... and we got a fair deal. Thank you, Corey Rucker and Bob Moore for your customer service.

In dealing with a sales person over the phone, they did not let me know of current situations with the car I was coming to see. Only after I arrived was... I told the vehicle had sold but I was more than welcome to look at the remaining inventory. I drove almost an hour to their dealership. At no time did they alert me to the status of the vehicle prior to my arrival.

A up grade from my Nissan 2003 350Z, the 2014 Q60S has all the thrills and handling of a sport car, with some luxurious appointments included! And when... I had to service my Q60S at The Infiniti, I was treated like a VIP! Thank you James for making the process as painless as possible!

A up grade from my Nissan 2003 350Z, the 2014 Q60S has all the thrills and handling of a sport car, with some luxurious appointments included! And when... I had to service my Q60S at The Infiniti, I was treated like a VIP! Thank you James for making the process as painless as possible!