Ron Carter Hyundai

Purchased a 2021 Venue here and had a good experience. Called the service department to get a price on installing a hitch - I would do it myself but didn't... want to void any warranties. The first woman I talked to said they would have to diagnose the vehicle... $145. Really, why steal $145 from a customer to give a price on installing a new hitch! Nothing to diagnose, new parts and labor - I have worked as a service manager and mechanic. Went to chat, and after too many questions about information. They did not need I was told they would get back to me. They didn't. I seriously doubt that this service department employs people who take phone calls that know anything about cars or service! Chat people won't follow through on their commitments. Would give them zero stars but it was not an option.

I went to Ron Carter I saw a 4Runner I like so I called talked to the salesman told him what i was trying to accomplish the car was listed at almost $23,000... they weren't gonna be flexible on the price and then they wanted to charge and extra $3000 for a package I didn't need or want this is the most unprofessional dealership I ve ever went salesman and management are the worst I would not advise anyone to do any dealings with them unless you wanna get ripped off !!!!

I stopped in on a whim after seeing that Consumer Reports rated the new Palisade #2 on its SUV list. Hasan took me out in the base model Palisade but explained... the various features with the other models. I was really impressed with how smooth it rode and the available features. After pricing alternatives (incl well known luxury brands) it was clear that Consumers Reports was right ... the Palisade is amazing. Two days later I signed up. Since the entire Houston area was top-selling the Palisades I was excited to hear that my ideal color combo would arrive that week. I got a great deal with very little back and forth. While there was a little delay in getting the vehicle delivered, Hasan was amazing (despite my pestering and impatience). I got my Palisade within a week ... beating out several other dealers by weeks or more. Hasan had everything ready to go when I came to pick it up. I couldn't believe how beautiful it was. The online videos and photos just can't do it justice. The Limited is the way to go! It drives like a dream and honestly is nicer inside than other luxury SUVs. It seems so surreal but I LOVE it! I can't thank Hasan enough for getting me my first NEW car. Financing was super easy and hassle free. I was very impressed with the brand and am now the proud owner of a Palisade Limited!

Stay away! Bad news. They tried the shyster routine. For the most part we fell for it. After 4hrs of haggling we were exhausted. We settled on a 2016 Hyundai... volester.Paid 3000.00 too much. Have not slept well since. I have never seen sure uncaring for the customer. They would not discuss the price of the car or explain tax,title,lic.on the car instead they kept adding fees for this and that like 2000.00 for service warranty which we did not take. Do not come to this dealer for a deal.

My experience was great , I'm happy with my new car . Thank you Mr moe for air your help it was great experience for me.

Visited to test drive Hyundai Palisade. The place was a zoo. We were shuttled between two sales men. The sales person who went on test drive was rude.... We told him that we were concerned if he was going to ride with us due to COVID. He insisted on coming with us. He also insisted on seating in the passenger seat and my wife had to sit in the back seat. This guy had attitude and we had to ask each question. He would not explain on his own the features.

these people are the worst! found a Tahoe on their website for 26k when I got there they said someone from eBay was buying it so the price went up to 30k.... We negotiated a middle price of 28k, however, in the end, as i was signing in finance the price went up to 33k, with a 4k trade in. They added a 3k seller fee and listed the car sale price at 30k. These two men will shuffle you between them giving you a bunch of BS about the car, price, trade in, etc. save your time, go somewhere else!!

Moe went above and beyond to get me the car I wanted most. I really appreciate the effort he put in for me and my husband,

AWEFUL!! So not a truthful person completely pulled the rug from under me at the last second. I'm 21 and I felt as if I didn't get the same respect as... the other older customers. Me and my Boyfriend left with so many in answered questions. Never received call backs.I've left multiple voicemails and was just ignored. Would never tell me the truth when I asked certain questions. Lied to my co-signer about being a co-signer, someone from finance had to let us know he was going to be a co-signer.told me one thing at the dealership..but weeks later would rush me and tell me another thing. This was my first time purchase at Ron Carter. Awful experience really.

No regard for people and their lives. Most unprofessional place ever. Cost me 80$ to make an hour drive for stupidity. No communication and do not care... a bout you