All I can say is this a quality dealership from sales to service and would recommend anyone looking to purchase to stop by Courvelle. Great sales team,... I worked with Rebecca back in 2007 and purchased two vehicles (Tundra & Camry) that day. I always get a visit from Rebecca as she passes by the waiting area during my stops for vehicle service. Continued followup with customers by Rebecca after the purchase during these visits to the service department has made me feel part of the Toyota family. Service department is excellent as well, always had prompt and friendly service. If for any reason I need to leave my vehicle more than a few hours for maintenance they always provided me with a loaner vehicle. Well I no longer have the Camry (wrecked) and it was replaced by a 2013 Ford Explorer, I must say this is a nice vehicle but the Ford guys lack the experience in the service area. Poor business hours, not reporting issues found during the maintenance visit. After the poor service that we are receiving from them my wife will be glad to return to a Toyota product from Courvelle. I continue to be a loyal Tundra owner and now have a 08 Scion tc for my daughter. Again thanks Courvelle for your quality team and service. Rebecca, I need one of those concept cars (FT-1)..
Derrick really took his time with me and made sure I selected a vehicle that fit my needs. I visited numerous car dealerships over the past few weeks but... Courville was the only dealership that made me feel like I was a part of their family. Derrick was awesome and honest with me. I ended up buying a used car but I will definitely be back in the future to purchase a new car with them. Hopefully Derrick will still be a part of Courville's and they will offer watermelons with their cars (inside joke). Courville's was definitely worth the drive from Lake Charles!!!
Cindy showed me every model Toyota Tundra in stock and let me drive anyone I was interested in . Listened to what I wanted and educated me on which truck... had the options I wanted. This was a far cry from the high pressure I experienced at other dealerships. I would definitely recommend that you try out this dealership when deciding on a vehicle. The result - Purchased a 2013 Toyota Tundra Crew Max. Enjoying it !
Thanks for your feedback. We love to hear from our customers. Please let us know if something comes up. Have a great Holiday season and we look forwar...d to servicing your vehicle. Thank you, Coty
I ordered a 2013 ultramrine Scion FR-S on a saturday and Mrs. Rebecca had one delivered from the factory in about 3 days. Scion doesnt haggle or negotiate... so I cannot comment on that but the buying process was quick and easy. If you decide you want a toyota or scion I would MOST definitely recommend seeing Mrs. Rebecca at Courvelle Toyota. In one sentence... It was awesome small town service at a big city larger dealership. I will be buying from there for a long time
We greatly appreciate your business and the feed back as well. If something comes up, please let us know. Congrats again.
Courvelle Toyota is a smaller family owned dealership and it shows. We were greeted as soon as we stepped onto the lot. Cindy the salesperson was great... and Clinton the finance manager was so easy to work with. I was not sure of the exterior color - Cindy showed me the Pyrite Mica and the other two colors I was considering were out. She knew I would love that color and she was right. Such an easy SUV shopping experience.
Bought a 2008 Kia Optima from Courvelle Toyota, and received excellent customer service. The deal was made over the internet and when we arrived at the... dealership the car was spotless and everyone welcomed us as though we were buying a fleet of Toyotas. This dealership is almost 150 miles away from my home, but was well worth the drive.
Sorry we haven't responded sooner. We appreciate your business. Hope everything is still going well.