Rebecca is very knowledgable and courteous. She truly believes in the product that she is selling. On a personal note, she is a very caring person as well,... as we went through some family issues with health during the buying process, and she exhibited patience and contactedcus concerning our sick family member
Derrick was my salesperson. He is a great listener and got me exactly what I wanted, never attempting to talk me into another kind of vehicle or a more... expensive one. When I returned for the license plate, he even gave me lots of his time to set the navigation system. Tony and the Finance guy were also very patient answering all my many questions. They were all respectful of a woman buying a car on her own;I appreciate that! I love my new Camry!
Cindy showed me every model Toyota Tundra in stock and let me drive anyone I was interested in . Listened to what I wanted and educated me on which truck... had the options I wanted. This was a far cry from the high pressure I experienced at other dealerships. I would definitely recommend that you try out this dealership when deciding on a vehicle. The result - Purchased a 2013 Toyota Tundra Crew Max. Enjoying it !
Thanks for your feedback. We love to hear from our customers. Please let us know if something comes up. Have a great Holiday season and we look forwar...d to servicing your vehicle. Thank you, Coty
The staff were very friendly and helpful. They worked hard to make it possible for us to buy the vehicle we wanted. I really love my new Toyota Highlander!
Great experience at Courvelle Toyota. Mark Smith was extremely knowledgeable about my new Highlander and took as much time as I needed to show me all... of its features. Bob Moseley could not have been more helpful in reviewing the financing options. Great place to buy a car!!!
Rebecca Fournet was more than willing to help and was extremely patient with my wife and I during our decision making process. She was eager to answer... any questions we had and was very thorough.
I was extremely pleased with my experience in purchasing my Highlander. Salesperson Creighton Stanford was great! He was very knowledgeable, friendly... and helped me to narrow down my selection in a timely manner. I recommend him and Courvelle Toyota highly and will most definitely refer my family and friends!!!
Our experience was "spot on" with no issues. The sales staff was knowledgeable and courteous. Sales agreement went extremely well with the large "smart... board" format. My wife and I have bought several vehicles from Courvelle and will definitely return in the future if necessary.
All I can say is this a quality dealership from sales to service and would recommend anyone looking to purchase to stop by Courvelle. Great sales team,... I worked with Rebecca back in 2007 and purchased two vehicles (Tundra & Camry) that day. I always get a visit from Rebecca as she passes by the waiting area during my stops for vehicle service. Continued followup with customers by Rebecca after the purchase during these visits to the service department has made me feel part of the Toyota family. Service department is excellent as well, always had prompt and friendly service. If for any reason I need to leave my vehicle more than a few hours for maintenance they always provided me with a loaner vehicle. Well I no longer have the Camry (wrecked) and it was replaced by a 2013 Ford Explorer, I must say this is a nice vehicle but the Ford guys lack the experience in the service area. Poor business hours, not reporting issues found during the maintenance visit. After the poor service that we are receiving from them my wife will be glad to return to a Toyota product from Courvelle. I continue to be a loyal Tundra owner and now have a 08 Scion tc for my daughter. Again thanks Courvelle for your quality team and service. Rebecca, I need one of those concept cars (FT-1)..
Derrick really took his time with me and made sure I selected a vehicle that fit my needs. I visited numerous car dealerships over the past few weeks but... Courville was the only dealership that made me feel like I was a part of their family. Derrick was awesome and honest with me. I ended up buying a used car but I will definitely be back in the future to purchase a new car with them. Hopefully Derrick will still be a part of Courville's and they will offer watermelons with their cars (inside joke). Courville's was definitely worth the drive from Lake Charles!!!