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San Antonio Chrysler Dodge Jeep Ram

(5,133 reviews)
Visit San Antonio Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:30pm
Tuesday 9:00am–9:00pm 7:00am–6:30pm
Wednesday 9:00am–9:00pm 7:00am–6:30pm
Thursday 9:00am–9:00pm 7:00am–6:30pm
Friday 9:00am–9:00pm 7:00am–6:30pm
Saturday 9:00am–9:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2015 consumer dealer award

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New (888) 348-7095 (888) 348-7095
Used (726) 600-3564 (726) 600-3564
Service (726) 600-3518 (726) 600-3518

Inventory

See all 374 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2011.
The staff at San Antonio Dodge Chrysler Jeep is ready to help you purchase a new Chrysler Dodge Jeep RAM or used car in San Antonio. When you visit our dealership expect the superior customer service that you deserve. With years of experience and training our team will get you into the vehicle that was built for you. We are located a stone's throw from New Braunfels Boerne Schertz and San Marcos.
Visit San Antonio Dodge Chrysler Jeep RAM. Home of the easy price

Service center

Phone number (726) 600-3518

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Antony Thelemann headshot
Antony Thelemann
Sales Manager
(55 reviews) certified badge
Dennis Erazo headshot
Dennis Erazo
General Sales Manager
(594 reviews) certified badge
Latzu Lara headshot
Latzu Lara
Finance Director
(499 reviews) certified badge
Robert Rangel headshot
Robert Rangel
Sales Manager
(126 reviews) certified badge
Spencer Ramos headshot
Spencer Ramos
Used Car Manager
(272 reviews) certified badge
Daarwyn Williams headshot
Daarwyn Williams
Product Specialist
(16 reviews)
Brianna Torres headshot
Brianna Torres
Product Specialist
(14 reviews)
Edward Casanova headshot
Edward Casanova
Product Specialist
(12 reviews)
Aaron Mendiola headshot
Aaron Mendiola
Product Specialist
(12 reviews)
Tony Garcia headshot
Tony Garcia
Product Specialist
(8 reviews)
Tim Benoy headshot
Tim Benoy
Product Specialist
(7 reviews)
Howie Oh headshot
Howie Oh
Product Specialist
(5 reviews)
Saechelle Lugo headshot
Saechelle Lugo
Product Specialist
(173 reviews)
Andrew Galvan headshot
Andrew Galvan
Product Specialist
(113 reviews)
Darrick Bush headshot
Darrick Bush
Parts Mgr
(8 reviews)
Andrew Oyervides headshot
Andrew Oyervides
Dodge Power Broker
(11 reviews)
Anna Lapham headshot
Anna Lapham
Internet Specialist
(7 reviews)
Regan Ramey headshot
Regan Ramey
Product Specialist
(15 reviews)
Amador Juarez headshot
Amador Juarez
Product Specialist
(121 reviews)
Roland Johnson headshot
Roland Johnson
Product Specialist
(91 reviews)
Brandy Esteves headshot
Brandy Esteves
Internet Sales Manager
(22 reviews)
Alexis Mommeut headshot
Alexis Mommeut
Internet Specialist
(32 reviews)
Jasmine Vasquez headshot
Jasmine Vasquez
Internet Specialist
(6 reviews)
Luke Griego headshot
Luke Griego
User Car Manager
(99 reviews)
Jose Uriegas headshot
Jose Uriegas
Product Specialist
(18 reviews)
Dave Cowgill headshot
Dave Cowgill
Recruiter/Sales Training/Customer First Mgr.
(37 reviews)
Codi Morin headshot
Codi Morin
Product Specialist
(4 reviews)
Vianelli Maturino headshot
Vianelli Maturino
Internet Specialist
(2 reviews)
Jonathan Downey headshot
Jonathan Downey
Product Specialist
(1 review)
Michael Griego headshot
Michael Griego
Product Specialist
(1 review)
Ignacio Jimenez headshot
Ignacio Jimenez
Product Specialist
(1 review)
Stephanie Abilez headshot
Stephanie Abilez
Product Specialist
Bryan Azuaje headshot
Bryan Azuaje
Product Specialist
Adam Castillo headshot
Adam Castillo
Product Specialist
Elian Gonzalez headshot
Elian Gonzalez
Product Specialist
Angela Lugo headshot
Angela Lugo
Internet Specialist

Reviews

(5,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of San Antonio Chrysler Dodge Jeep Ram from DealerRater.

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Worst dealership I have worked with.

Worst dealership I have worked with. Never again will I deal with them again. Didn’t take care of their returning customers very unsatisfactory

Worst dealership I have worked with.

Worst dealership I have worked with. Never again will I deal with them again. Didn’t take care of their returning customers very unsatisfactory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Codi helped and got me in and out in less than 2 hrs.

Codi helped and got me in and out in less than 2 hrs. He was helpful and let me know my options

Codi helped and got me in and out in less than 2 hrs.

Codi helped and got me in and out in less than 2 hrs. He was helpful and let me know my options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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This was a every pleasant experience.

This was a every pleasant experience. Everyone we dealt with were very nice and accommodating. I will recommend this dealership to everyone I know.

This was a every pleasant experience.

This was a every pleasant experience. Everyone we dealt with were very nice and accommodating. I will recommend this dealership to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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The whole team was easy to work with and they went out of

The whole team was easy to work with and they went out of their way to help with some additions to the truck in a timely manner.

The whole team was easy to work with and they went out of

The whole team was easy to work with and they went out of their way to help with some additions to the truck in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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i had a fantastic experience buying my new jeep gladiator

i had a fantastic experience buying my new jeep gladiator at san antonio dodge ! regan was incredibly helpful

i had a fantastic experience buying my new jeep gladiator

i had a fantastic experience buying my new jeep gladiator at san antonio dodge ! regan was incredibly helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing San Antonio Dodge Chrysler Jeep Ram! Please let us know if we can be of any more assistance. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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First of all, we drove 5 hours in the rain to look at the

First of all, we drove 5 hours in the rain to look at the car. And we called ahead to let them know we would be coming. Once we got there and test drove the car things stalled and took forever. We did chit-chat a little with Jose, but we sat there for several long periods of time without any contact with the salesman or anyone. We came pre-approved for a loan and the salesman promised that they could beat the interest rate. We also asked that they not run our credit more than once as it shouldn't be needed more than once to check numerous financial institutions, however, it was actually run 3 separate times, not once but THREE times. Then when negotiating the price they slyly added a $3500 "reconditioning fee" into the figures thinking we wouldn't notice after a few back and forth negotiations. Luckily we did our homework prior so we caught it quickly. When brought it to their attention, they lied about it being there before until we proved it was not by the figures. As far as the finance guy - he was extremely rude and had absolutely zero personality. And forcing us to put the car on our insurance before processing the paperwork is also very shady. Texas law states we have 30 days to add a new vehicle. Like I said, we did our homework and we will never use this or any related dealership again nor will we recommend this dealership. It was not our first time buying a vehicle so the lack of explanation of the paperwork would not have been tolerated normally, but we mainly just wanted to get out of there since we had a 5 hour drive in the rain to go and had already been there too long as it was. And FYI - you might want to teach all your salespeople how to drive a manual transmission.

First of all, we drove 5 hours in the rain to look at the

First of all, we drove 5 hours in the rain to look at the car. And we called ahead to let them know we would be coming. Once we got there and test drove the car things stalled and took forever. We did chit-chat a little with Jose, but we sat there for several long periods of time without any contact with the salesman or anyone. We came pre-approved for a loan and the salesman promised that they could beat the interest rate. We also asked that they not run our credit more than once as it shouldn't be needed more than once to check numerous financial institutions, however, it was actually run 3 separate times, not once but THREE times. Then when negotiating the price they slyly added a $3500 "reconditioning fee" into the figures thinking we wouldn't notice after a few back and forth negotiations. Luckily we did our homework prior so we caught it quickly. When brought it to their attention, they lied about it being there before until we proved it was not by the figures. As far as the finance guy - he was extremely rude and had absolutely zero personality. And forcing us to put the car on our insurance before processing the paperwork is also very shady. Texas law states we have 30 days to add a new vehicle. Like I said, we did our homework and we will never use this or any related dealership again nor will we recommend this dealership. It was not our first time buying a vehicle so the lack of explanation of the paperwork would not have been tolerated normally, but we mainly just wanted to get out of there since we had a 5 hour drive in the rain to go and had already been there too long as it was. And FYI - you might want to teach all your salespeople how to drive a manual transmission.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

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Was a fantastic experience all the way through.

Was a fantastic experience all the way through. Saechelle and Nicholas were outstanding with making everything easy to follow and answered any and all questions I had. They were amazing

Was a fantastic experience all the way through.

Was a fantastic experience all the way through. Saechelle and Nicholas were outstanding with making everything easy to follow and answered any and all questions I had. They were amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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Great customer service and paid good attention got me the

Great customer service and paid good attention got me the deal I was looking for.

Great customer service and paid good attention got me the

Great customer service and paid good attention got me the deal I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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Good dealership with a professional sales and finance

Good dealership with a professional sales and finance team. Too much negotiation for my liking.

Good dealership with a professional sales and finance

Good dealership with a professional sales and finance team. Too much negotiation for my liking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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This is the first time leasing a vehicle.

This is the first time leasing a vehicle. The process was simple and they had a variety of trucks and options to fit my families needs…highly recommend. Well done Daarwyn.

This is the first time leasing a vehicle.

This is the first time leasing a vehicle. The process was simple and they had a variety of trucks and options to fit my families needs…highly recommend. Well done Daarwyn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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