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Reviews

Average Ratings

4.9
248 lifetime reviews.
  • Best in the area...Hands Down!

    Used Car Manager explained market analysis of the car we were buying and what other dealers were selling the same equipped vehicle for. Salesperso...


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    Used Car Manager explained market analysis of the car we were buying and what other dealers were selling the same equipped vehicle for. Salesperson (Kevin) was very knowledgeable and gave more than one option. May not buy alot more cars in my lifetime (age) but I will buy them from Kinsel. Job Well Done. Thank You!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great and quick service

    Great customer service. Quick, fast and quality service

    Dealer Response

    Kashif, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    Great customer service. Quick, fast and quality service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kashif, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Superior Customer Service!

    I recently inquired on a used truck at Kinsel Ford from the cars.com portal and a request for additional information. I was contacted by Madeline ...


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    I recently inquired on a used truck at Kinsel Ford from the cars.com portal and a request for additional information. I was contacted by Madeline from Internet Sales Within 20 mins of my request and provided additional photos and a detailed description of the truck. Madeline's follow-up and professionalism was exceptional! I look forward to working with Madeline and the Kinsel Family for all our vehicle needs!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy customer!!!

    We had a great buying experience here... we were just starting to look I wasn't quite sure what I wanted so we pulled into the used car lot . We...


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    We had a great buying experience here... we were just starting to look I wasn't quite sure what I wanted so we pulled into the used car lot . We were greeted by Carlos he was very nice but was not pushy at all and I like that . I don't like to feel smothered when I'm looking for a car... he answered all our questions and when it came down to the Price they got it to exactly what we wanted ... they made it a very good experience for me

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service call

    We went by to get an oil change, but we didn't have an appointment. We still got everything taken care of in an hour.


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    We went by to get an oil change, but we didn't have an appointment. We still got everything taken care of in an hour.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Pleasant Day

    Greeted right away, told Don Collins what I was looking for and he directed me to just the right car. The deal was done right away and I left ha...

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Ruth! Thank you so much for being one of our valued guests and w...


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    Greeted right away, told Don Collins what I was looking for and he directed me to just the right car. The deal was done right away and I left happy and satisfied. Ruth Tammen Thanks Don

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Ruth! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • New vehicle purchase

    Great experience working with salesman Tanner Oliver. Very friendly and did not try to pressure us into another vehicle. We arrived knowing what w...

    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! T...


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    Great experience working with salesman Tanner Oliver. Very friendly and did not try to pressure us into another vehicle. We arrived knowing what we wanted and he went out of his way to make sure we got exactly what we wanted. I would definately recommend both Kinsel Mazda and Tanner Oliver for anyone looking to purchase a new or used vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


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  • Amazing!

    Broke down in Beaumont over 2 hours from home. Theresa Hill had the best customer service I have ever received! Extremely friendly, walked me thro...

    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We always strive to provide personable and excellent cu...


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    Broke down in Beaumont over 2 hours from home. Theresa Hill had the best customer service I have ever received! Extremely friendly, walked me through everything and allowed me to handle it all over the phone. Very knowledgeable, very very nice. 10/10 Theresa and the service department!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We always strive to provide personable and excellent customer service. Thank you again for the review!


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  • Great service. Easy to work with. Friendly

    Handled everything over the phone and the dealership did not haggle with me over the price I asked for. They came very close the first response I ...

    Dealer Response

    Thanks so much for your warm review of the team here at Kinsel Ford Lincoln! It is our goal to provide a positive customer experience, and we're h...


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    Handled everything over the phone and the dealership did not haggle with me over the price I asked for. They came very close the first response I received from them and I was pleased.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your warm review of the team here at Kinsel Ford Lincoln! It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one.


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  • 2012 F150 FX2 oil change

    The staff is professional and efficient. They kept me informed about the work being done and I was in and out in reasonable time.


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    The staff is professional and efficient. They kept me informed about the work being done and I was in and out in reasonable time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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