Phil Long Ford of Motor City

4.7
(1,676 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
(877) 363-9307 (877) 363-9307

Inventory

See all 40 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2015.
Welcome to Phil Long Ford Motor City! Located in Colorado Springs, CO, Phil Long Ford Motor City is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford Motor City a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Sales Team.
Colorado Drives Phil Long Since 1945

Service center

Phone number (877) 363-9307

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(1,676 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Recall

The process was easy and the representatives understood my schedule.

Dealer response

Mark, we are very happy we could provide you with a positive experience!

4.7

Good Service Appointment

Overall a good service appointment. Friendly service advisors. I left the car at the dealer, so I wasn't there waiting for it, but the work was done by early afternoon. Routine maintenance work done well, I think, although if I break down on our upcoming road trip I'll feel differently about that. Inexpensive cost. Not sure what was done inside my vehicle while it was at the dealer...when I picked up the car, the passenger seat was fully pushed back and was totally reclined, items from the glove box were strewn all over the seat, and the glove box itself seems now to be broken (it is still attached to the dash board, but now is loose in its connection and can be easily moved sideways back-and-forth, although it still can be closed and seems to be secure when shut). I saw the seat and other stuff, but it didn't really bother me at the time. I didn't realize about the box until I got home, and will leave it as something to fix at my next servicing. So, that last aspect of things is why it's not a five-star rating.

5.0

HChurch897@aol.com

Was treated good and customer service did a great job.

Dealer response

Harold, we are very happy we could provide you with a positive experience!

5.0

Lincoln Owner

It was a pleasure to have my car serviced at Phil Long Lincoln. Daniel was great to deal with as usual.

Dealer response

Kenneth, thank you for trusting us to service your vehicle. The kind words you had to share about Daniel are greatly appreciated. We look forward to your next visit and hope you have a great day!

4.0

F 150 service

had my truck serviced, staff were very helpful in directing me to the other service bays.

Dealer response

Jim, thank you for sharing your positive experience!

5.0

Car being serviced

Very professional , very detailed on what being done to my vehicle

Dealer response

Jeffery, we're glad you had such a wonderful experience with us!

2.3

Maintenance

It took more than a day to change the oil and rotate tires. They wanted to sell me tires more than rotate them. When I arrived to pay for my services, they tried to have me wait for my service advisor to be located rather than just get me processed through as quickly as possible. Apparently their customer?s time means nothing to them

Dealer response

Todd, thank you for taking the time to bring your experience to our attention. A member of our service team will be contacting you to further discuss your concerns. Thank you - Phil Long Ford of Motor City

5.0

Phil Long Ford motor city Colorado Springs CO

Riley from Colorado Springs Phil Long Ford motor city was awesome very good communication and letting me know what was going on with my car while it was being serviced!

Dealer response

Paula, we are very happy Riley could provide you with a positive experience!

5.0

Zak at Phil Long Ford

Zak does a great job! He is always professional. Thank you

Dealer response

Judith, we're glad to hear you enjoyed your visit. Thank you for the feedback and nice comments about Zak!

5.0

Phil long ford.

I will always buy from Phil long ford. I have purchased two trucks here and always a great experience.

Dealer response

James, we appreciate each returned visit and are glad to hear your experiences are great every time! Thank you for taking the time to leave us a review!

Read all 1,676 reviews