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Reviews

Average Ratings

4.7
604 lifetime reviews. Includes reviews of Brinson Ford of Athens from DealerRater.com
  • Good to Great
    January 9, 2017

    Ben is a very nice and courteous young man. However he seems inexperienced and still learning customer service. It seemed that the Sales Manager w...


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    Ben is a very nice and courteous young man. However he seems inexperienced and still learning customer service. It seemed that the Sales Manager was the person I ended up dealing with on the transaction. Other issues: I drove 2 hrs one way after having an agreement on price for a cash $39k purchase and being told the car was ready. 1. The vehicle was not clean, inside or out 2. Fuel needed 3. No oil change sticker 4. Had a deal by text of price with fees, that changed with fees added once there 5. Had to wait over an hour to do the paperwork even after sending all my info before coming to the dealership 6. Had to wait even more after finishing paperwork for Ben to get it gassed up when he could have done that while chatting with us. 7. I have done business with Brinson Corsacana before that didn't waste my time. 8. Once we got with Mike to do the paperwork, it went quickly. He did great.

    Does recommend this dealer

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  • Wonderful Service
    January 4, 2017

    5 - Star service from Jeremy VanDeman and the crew in the Brinson service department. Great communication, nice loaner car, and quality work. Th...


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    5 - Star service from Jeremy VanDeman and the crew in the Brinson service department. Great communication, nice loaner car, and quality work. They worked with FMC to have my repairs covered under my warranty. Washed my car prior to my pickup. Thanks for taking care of me!

    Does recommend this dealer
    Came in for service or repair

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  • Happy customer!!
    January 4, 2017

    We were referred to Jarvis by a family member. He did a great job of getting us what we wanted and a great price! The whole facility is top notc...


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    We were referred to Jarvis by a family member. He did a great job of getting us what we wanted and a great price! The whole facility is top notch! Probably one of the easiest vehicle transactions that we have ever done! Thanks!

    Does recommend this dealer

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  • Richard Brandt WW2 VET

    I have been a customer for over 15 years , and have always been treated with respect and fairness.


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    I have been a customer for over 15 years , and have always been treated with respect and fairness.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service!!!
    December 28, 2016

    Been there a couple of times. One to fix my truck since no one else could fix it, but they did. And the lastest one, to buy a new vehicle. And gre...


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    Been there a couple of times. One to fix my truck since no one else could fix it, but they did. And the lastest one, to buy a new vehicle. And great customer service every time!!!

    Does recommend this dealer

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  • Brinson rating
    December 19, 2016

    Courteous and friendly understanding to my needs No pressure to by any one particular Mike finance person was very informative To any questions...


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    Courteous and friendly understanding to my needs No pressure to by any one particular Mike finance person was very informative To any questions I had

    Does recommend this dealer

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  • Ben Lee made it quick, painless, and entertaining
    December 14, 2016

    I dealt with Ben Lee to get a 2017 Fusion S and within a days time I was driving it happily to work. (The days wait was all on my end and he was v...


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    I dealt with Ben Lee to get a 2017 Fusion S and within a days time I was driving it happily to work. (The days wait was all on my end and he was very patient with me) He is very knowledgeable on all of the features of a massive variety of cars. He made sure that everything I asked for was included and even gave me some tips and pointers on warranties so that I was able to chose the one that best fit my needs. He ran me through all of the features and explained it in an expert and professional fashion, making sure I understood everything about my new car. Thanks Ben!

    Does recommend this dealer

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  • Mr Lee made it happen
    December 13, 2016

    Thanks, excellent work, easy to work with, no pressure , courteous, Salesman (Mr Lee and other) was on top of there games. Thank for the jeep.


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    Thanks, excellent work, easy to work with, no pressure , courteous, Salesman (Mr Lee and other) was on top of there games. Thank for the jeep.

    Does recommend this dealer

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  • Buying experience
    December 12, 2016

    Would buy another vehicle there. The sales experience was great. I would consider telling many people about my dealings. With Brian Ford. The sale...


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    Would buy another vehicle there. The sales experience was great. I would consider telling many people about my dealings. With Brian Ford. The salesman George was very nice. Took care of all needs very pleased.

    Does recommend this dealer

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  • Very easy transaction and great service!
    December 1, 2016

    The service from Brinson's internet sales manager (Matt) has been outstanding. He always thought of ways to add more value into the sale and work...


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    The service from Brinson's internet sales manager (Matt) has been outstanding. He always thought of ways to add more value into the sale and worked very hard to make everything go smoothly.

    Does recommend this dealer

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